Business Conflict Resolution
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Dealing with Difficult People
- HBR Emotional Intelligence Series
- Auteur(s): Harvard Business Review
- Narrateur(s): Mike Lenz, Eleanor McCormick
- Durée: 1 h et 47 min
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At the heart of dealing with difficult people is handling their—and your own—emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive.
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Dealing with Difficult People
- HBR Emotional Intelligence Series
- Narrateur(s): Mike Lenz, Eleanor McCormick
- Série: HBR Emotional Intelligence Series
- Durée: 1 h et 47 min
- Date de publication: 2022-09-08
- Langue: Anglais
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This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive....
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Prix courant: 10,01 $ ou 1 crédit
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I Respectfully Disagree
- How to Have Difficult Conversations in a Divided World
- Auteur(s): Justin Jones-Fosu
- Narrateur(s): Justin Jones-Fosu
- Durée: 5 h et 26 min
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Start building bridges instead of barriers! This essential guide offers a simple five-part framework that will help you have honest and enlightening conversations despite deep and fundamental disagreements.
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I Respectfully Disagree
- How to Have Difficult Conversations in a Divided World
- Narrateur(s): Justin Jones-Fosu
- Durée: 5 h et 26 min
- Date de publication: 2024-07-16
- Langue: Anglais
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Start building bridges instead of barriers! This essential guide offers a simple five-part framework that will help you have honest and enlightening conversations despite deep and fundamental disagreements.
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Prix courant: 22,26 $ ou 1 crédit
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The Art of Being Right
- The Perfect Guide to Spotting Bullshit, Avoiding Cheap Tricks and Winning Arguments
- Auteur(s): Arthur Schopenhauer
- Narrateur(s): Chirag Patel
- Durée: 2 h et 30 min
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A classic guide to tricks and tactics for winning arguments, with commentary on the use of and defense against each tactic. The best summary of this audiobook is "being right doesn’t mean you’re gonna win, and this is why". It’s the ultimate guide to spotting the many different kinds of bull people pull in order to win over the crowd, rather than argue the point at hand. There’s very few of them that don’t immediately bring examples to mind, and having it laid out clearly like this is the perfect armour to stop people derailing you.
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The Art of Being Right
- The Perfect Guide to Spotting Bullshit, Avoiding Cheap Tricks and Winning Arguments
- Narrateur(s): Chirag Patel
- Durée: 2 h et 30 min
- Date de publication: 2019-03-11
- Langue: Anglais
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A classic guide to tricks and tactics for winning arguments, with commentary on the use of and defense against each tactic. The best summary of this audiobook is "being right doesn’t mean you’re gonna win, and this is why"....
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Prix courant: 10,09 $ ou 1 crédit
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From Conflict to Courage
- How to Stop Avoiding and Start Leading
- Auteur(s): Marlene Chism
- Narrateur(s): Marlene Chism
- Durée: 6 h et 12 min
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Unresolved conflict is workplace kryptonite. Learn how to develop the mindset and skills to defuse disagreements, overcome division, and turn conflict into an opportunity for growth. Unresolved workplace conflict wastes time, increases stress, and negatively affects business outcomes. But conflict isn’t the problem, mismanagement is. Leaders unintentionally mismanage conflict when they fall into patterns of what Marlene Chism calls “the Three A's”: aggression, avoidance, and appeasing.
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From Conflict to Courage
- How to Stop Avoiding and Start Leading
- Narrateur(s): Marlene Chism
- Durée: 6 h et 12 min
- Date de publication: 2022-04-07
- Langue: Anglais
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Unresolved conflict is workplace kryptonite. Learn how to develop the mindset and skills to defuse disagreements, overcome division, and turn conflict into an opportunity for growth....
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Prix courant: 20,15 $ ou 1 crédit
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The First-Time Manager: Leading Through Crisis
- First-Time Manager Series
- Auteur(s): Paul Falcone
- Narrateur(s): John Behrens
- Durée: 8 h et 49 min
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As a manager, you are prepared to face any challenge when it comes to the work at hand, but you may not be ready to overcome a hostile work environment, a catastrophic disruption in workflow, or any other of a multitude to challenges that can arise, seemingly from nowhere.
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The First-Time Manager: Leading Through Crisis
- First-Time Manager Series
- Narrateur(s): John Behrens
- Série: First-Time Manager Series
- Durée: 8 h et 49 min
- Date de publication: 2023-09-05
- Langue: Anglais
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As a manager, you are prepared to face any challenge when it comes to the work at hand, but you may not be ready to overcome a hostile work environment, a catastrophic disruption in workflow, or any other of a multitude to challenges that can arise, seemingly from nowhere....
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Prix courant: 32,62 $ ou 1 crédit
Prix réduit: 32,62 $ ou 1 crédit
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The Essential Workplace Conflict Handbook
- A Quick and Handy Resource for Any Manager, Team Leader, HR Professional, or Anyone Who Wants to Resolve Disputes and Increase Productivity
- Auteur(s): Barbara Mitchell, Cornelia Gamlem
- Narrateur(s): Karen Saltus
- Durée: 4 h et 25 min
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Today's workplaces are dynamic, so it shouldn't surprise anyone that tension can develop quickly and ruinously. The Essential Workplace Conflict Handbook is the ideal resource for anyone ready to confront conflict at work rather than run from it. Managed correctly, conflict can be a positive source of innovation and creativity.
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The Essential Workplace Conflict Handbook
- A Quick and Handy Resource for Any Manager, Team Leader, HR Professional, or Anyone Who Wants to Resolve Disputes and Increase Productivity
- Narrateur(s): Karen Saltus
- Durée: 4 h et 25 min
- Date de publication: 2016-03-18
- Langue: Anglais
- The Essential Workplace Conflict Handbook is the ideal resource for anyone ready to confront conflict at work rather than run from it....
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Prix courant: 21,00 $ ou 1 crédit
Prix réduit: 21,00 $ ou 1 crédit
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Communicate Like a Leader
- Elevate Your Career with Advanced Communication and Conflict Resolution Skills (Mastering Life Skills: Strategies for Success, Book 4)
- Auteur(s): Alex Thorn
- Narrateur(s): Jamal West
- Durée: 4 h et 53 min
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Do you ever find yourself stumbling over your words in crucial meetings, wishing you could communicate with the confidence and clarity of a true leader? Imagine walking into every interaction knowing what to say, commanding attention effortlessly. Introducing Communicate Like a Leader, a groundbreaking guide by expert Alex M. Thorn. This comprehensive book provides a roadmap for mastering workplace communication. Through real-life examples, practical tips, and actionable strategies, you'll navigate complex professional interactions with ease and impact.
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Communicate Like a Leader
- Elevate Your Career with Advanced Communication and Conflict Resolution Skills (Mastering Life Skills: Strategies for Success, Book 4)
- Narrateur(s): Jamal West
- Série: Mastering Life Skills: Strategies for Success, Livre 4
- Durée: 4 h et 53 min
- Date de publication: 2024-12-13
- Langue: Anglais
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Do you ever find yourself stumbling over your words in crucial meetings, wishing you could communicate with the confidence and clarity of a true leader? Imagine walking into every interaction knowing what to say, commanding attention effortlessly.
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Prix courant: 18,74 $ ou 1 crédit
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Dealing with Difficult People
- Auteur(s): Roy Lilley
- Narrateur(s): Timothy Andrés Pabon
- Durée: 3 h et 41 min
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Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awkward and problematic situations they create. Dealing with Difficult People looks at difficult behavior - what drives it and how to cope with it by managing aggression, avoiding awkward situations, and keeping calm. This third edition provides tools and techniques for dealing with difficult customers, difficult people in the digital sphere, and difficult bosses.
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Dealing with Difficult People
- Narrateur(s): Timothy Andrés Pabon
- Durée: 3 h et 41 min
- Date de publication: 2019-05-28
- Langue: Anglais
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Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awkward and problematic situations they create....
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Prix courant: 21,00 $ ou 1 crédit
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Powerful Phrases for Effective Customer Service
- Over 700 Ready-to-Use Phrases and Scripts That Really Get Results
- Auteur(s): Renee Evenson
- Narrateur(s): Kelly D’Ambrosio
- Durée: 7 h et 58 min
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Dealing with customers isn't easy, they aren't always right or even pleasant. Business author Renée Evenson ensures you’ll always have the right words to defuse tense interactions. Practical and insightful, this book ensures you’ll never again be at a loss for what to say to customers. In Powerful Phrases for Effective Customer Service, she covers 30 challenging customer behaviors and 20 common employee-caused negative encounters.
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Powerful Phrases for Effective Customer Service
- Over 700 Ready-to-Use Phrases and Scripts That Really Get Results
- Narrateur(s): Kelly D’Ambrosio
- Durée: 7 h et 58 min
- Date de publication: 2022-08-30
- Langue: Anglais
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Dealing with customers isn't easy, they aren't always right or even pleasant. Business author Renée Evenson ensures you’ll always have the right words to defuse tense interactions.
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Prix courant: 29,13 $ ou 1 crédit
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Beating the Workplace Bully
- A Tactical Guide to Taking Charge
- Auteur(s): Dr. Lynne Curry
- Narrateur(s): Nicol Zanzarella, Christopher Lane
- Durée: 7 h et 35 min
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Bullies aren't limited to the playground. These days, they roam our offices and can be found everywhere from break rooms to boardrooms. They don't steal your lunch money, but they can make your work life a living hell - and even ruin your career. Whether the bully is a boss or a coworker...whether you're the target of manipulation, intimidation, verbal abuse, or deliberate humiliation, Beating the Workplace Bully will show you how to fight back.
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Very helpful, supportive and informative.
- Écrit par Jason le 2019-08-09
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Beating the Workplace Bully
- A Tactical Guide to Taking Charge
- Narrateur(s): Nicol Zanzarella, Christopher Lane
- Durée: 7 h et 35 min
- Date de publication: 2016-01-06
- Langue: Anglais
- Filled with exercises, assessments, and real-life examples, this empowering guide helps you recognize what's been making you a victim....
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Prix courant: 26,00 $ ou 1 crédit
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Creative Conflict
- A Practical Guide for Business Negotiators
- Auteur(s): Bill Sanders, Frank Mobus
- Narrateur(s): Barry Abrams
- Durée: 8 h et 9 min
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In Creative Conflict, negotiation experts Bill Sanders and Frank Mobus use a dynamic, dialectical approach to show how negotiations are driven by competition and cooperation at the same time. They believe that when we tiptoe around conflict, we negotiate in a halfhearted way that limits our results. By contrast, creative negotiators probe and push until they hit a wall of disagreement, and then they figure out how to get past it.
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Creative Conflict
- A Practical Guide for Business Negotiators
- Narrateur(s): Barry Abrams
- Durée: 8 h et 9 min
- Date de publication: 2021-10-12
- Langue: Anglais
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In Creative Conflict, negotiation experts Bill Sanders and Frank Mobus use a dynamic, dialectical approach to show how negotiations are driven by competition and cooperation at the same time....
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Prix courant: 22,26 $ ou 1 crédit
Prix réduit: 22,26 $ ou 1 crédit
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Don't Care What Other People Think
- How to Be Unique, Write Your Own Story, Take Back Control & Live Life Your Way
- Auteur(s): Lance Anthony Sea
- Narrateur(s): Lee Goettl
- Durée: 3 h et 29 min
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Most of us know deep down that if we just got over our fear of rejection, our fear of being continually judged and ridiculed by others, we would basically become unstoppable. Engaging and thought-provoking throughout, Don’t Care What Other People Think skillfully brings together valuable insights and practical frameworks that everyone can understand and apply.
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Don't Care What Other People Think
- How to Be Unique, Write Your Own Story, Take Back Control & Live Life Your Way
- Narrateur(s): Lee Goettl
- Durée: 3 h et 29 min
- Date de publication: 2022-05-17
- Langue: Anglais
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Don’t Care What Other People Think skillfully brings together valuable insights and practical frameworks that everyone can understand and apply....
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Prix courant: 9,28 $ ou 1 crédit
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Mean Girls at Work
- How to Stay Professional When Things Get Personal
- Auteur(s): Katherine Crowley, Kathi Elster
- Narrateur(s): Kelley Hazen
- Durée: 4 h et 52 min
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Women-to-women relationships in the workplace are...complicated. When they're good, they're great. But when they're bad, they can ruin your day, your week - even your year. Packed with proven advice from two of today's leading experts in workplace relationships, this one-of-a-kind guide gives women the tools they need to navigate difficult situations unique to women-to-women relationships - whether with a boss, a colleague, a client, or an employee.
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Mean Girls at Work
- How to Stay Professional When Things Get Personal
- Narrateur(s): Kelley Hazen
- Durée: 4 h et 52 min
- Date de publication: 2021-07-27
- Langue: Anglais
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Packed with proven advice from two of today's leading experts in workplace relationships, this one-of-a-kind guide gives women the tools they need to navigate difficult situations unique to women-to-women relationships - whether with a boss, a colleague, a client, or an employee....
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Prix courant: 16,06 $ ou 1 crédit
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HBR Guide to Dealing with Conflict
- HBR Guide Series
- Auteur(s): Amy Gallo
- Narrateur(s): Liisa Ivary
- Durée: 4 h et 51 min
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The HBR Guide to Dealing with Conflict will give you the advice you need to understand the most common sources of conflict; explore your options for addressing a disagreement; recognize whether you—and your counterpart—typically seek or avoid conflict; prepare for and engage in a difficult conversation; manage your and your counterpart's emotions; develop a resolution together; and know when to walk away.
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HBR Guide to Dealing with Conflict
- HBR Guide Series
- Narrateur(s): Liisa Ivary
- Série: HBR Guide Series
- Durée: 4 h et 51 min
- Date de publication: 2024-04-04
- Langue: Anglais
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The HBR Guide to Dealing with Conflict will give you the advice you need to understand the most common sources of conflict.
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Prix courant: 14,47 $ ou 1 crédit
Prix réduit: 14,47 $ ou 1 crédit
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The Power of Understanding People
- The Key to Strengthening Relationships, Increasing Sales, and Enhancing Organizational Performance
- Auteur(s): Dave Mitchell
- Narrateur(s): Dave Mitchell
- Durée: 6 h et 6 min
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Developing successful relationships is critical to our success in both our personal and professional lives. The Power of Understanding People shows you how to establish and develop extremely effective relationships by providing you with techniques to better identify and understand the intrinsic needs of others. As a result, you will achieve better team dynamics, increased sales and client satisfaction, higher levels of employee engagement and performance, and even more satisfying marriages and friendships.
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The Power of Understanding People
- The Key to Strengthening Relationships, Increasing Sales, and Enhancing Organizational Performance
- Narrateur(s): Dave Mitchell
- Durée: 6 h et 6 min
- Date de publication: 2020-11-17
- Langue: Anglais
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Developing successful relationships is critical to our success in both our personal and professional lives. The Power of Understanding People shows you how to establish and develop extremely effective relationships....
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Prix courant: 17,81 $ ou 1 crédit
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Having Difficult Conversations
- HBR Emotional Intelligence
- Auteur(s): Harvard Business Review
- Narrateur(s): Avery May, Christopher P. Brown
- Durée: 2 h
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At times in our careers, we face conversations that bring out tense emotions. Our instinct may be to avoid them entirely, but engaging in challenging conversations can create opportunities to build stronger work relationships, teams, and organizations. This book will help you learn how to communicate productively under stress, offer and accept critical feedback, and ensure teams walk away from challenging conversations feeling united.
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Having Difficult Conversations
- HBR Emotional Intelligence
- Narrateur(s): Avery May, Christopher P. Brown
- Durée: 2 h
- Date de publication: 2025-04-08
- Langue: Anglais
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Build your ability to discuss tough topics at work. This book will help you learn how to communicate productively under stress, offer and accept critical feedback, and ensure teams walk away from challenging conversations feeling united.
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Prix courant: 7,88 $ ou 1 crédit
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How to Manage Conflicts
- 7 Easy Steps to Master Conflict Management, Conflict Resolution, Mediation & Difficult Conversations (Leadership Skills, Book 5)
- Auteur(s): Caden Burke
- Narrateur(s): Gavin Burns
- Durée: 1 h et 9 min
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“How to Manage Conflicts” is a great guide to help you make a move from putting band-aids on problems to finding real resolutions. Resolving conflicts can be challenging. However, you can arm yourself with these 7 easy steps that will help you craft communication skills and learn the process to do more than just manage conflicts, but also to help to prevent them.
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How to Manage Conflicts
- 7 Easy Steps to Master Conflict Management, Conflict Resolution, Mediation & Difficult Conversations (Leadership Skills, Book 5)
- Narrateur(s): Gavin Burns
- Durée: 1 h et 9 min
- Date de publication: 2024-02-15
- Langue: Anglais
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“How to Manage Conflicts” is a great guide to help you make a move from putting band-aids on problems to finding real resolutions. Resolving conflicts can be challenging.
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Prix courant: 6,05 $ ou 1 crédit
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Attitude 101
- What Every Leader Needs to Know
- Auteur(s): John C. Maxwell
- Narrateur(s): Sean Runnette
- Durée: 2 h et 12 min
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Attitude can make or break you and the people you lead. Good attitudes on a team do not guarantee its success, but bad attitudes guarantee its ruin. So says New York Times best-selling author and leadership expert John C. Maxwell in this highly practical primer, Attitude 101.
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Attitude 101
- What Every Leader Needs to Know
- Narrateur(s): Sean Runnette
- Durée: 2 h et 12 min
- Date de publication: 2015-04-14
- Langue: Anglais
- With this concise and listener-friendly guidebook, you can master attitude issues....
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Prix courant: 17,47 $ ou 1 crédit
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Negotiating at Work
- Turn Small Wins into Big Gains
- Auteur(s): Deborah M. Kolb, Jessica L. Porter
- Narrateur(s): Emily Ellet
- Durée: 7 h et 35 min
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Negotiation has always been at the heart of solving problems at work. Yet today, when people in organizations are asked to do more with less, be responsive 24/7, and manage in rapidly changing environments, negotiation is more essential than ever. What has been missed in much of the literature of the past 30 years is that negotiations in organizations always take place within a context - of organizational culture, of prior negotiations, of power relationships - that dictates which issues are negotiable and by whom.
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Negotiating at Work
- Turn Small Wins into Big Gains
- Narrateur(s): Emily Ellet
- Durée: 7 h et 35 min
- Date de publication: 2019-10-18
- Langue: Anglais
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Negotiation has always been at the heart of solving problems at work. Yet today, when people in organizations are asked to do more with less, be responsive 24/7, and manage in rapidly changing environments, negotiation is more essential than ever....
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Prix courant: 27,83 $ ou 1 crédit
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The Anatomy of Peace, Expanded Second Edition
- Resolving the Heart of Conflict
- Auteur(s): The Arbinger Institute
- Narrateur(s): Oliver Wyman
- Durée: 6 h et 5 min
- Version intégrale
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Au global
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Performance
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Histoire
From the authors of Leadership and Self-Deception comes an international best seller that instills hope and inspires reconciliation. Through a moving story of parents who are struggling with their own children and with problems that have come to consume their lives, we learn from once-bitter enemies the way to transform personal, professional, and global conflicts, even when war is upon us.
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Good listen
- Écrit par Utilisateur anonyme le 2023-02-06
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The Anatomy of Peace, Expanded Second Edition
- Resolving the Heart of Conflict
- Narrateur(s): Oliver Wyman
- Durée: 6 h et 5 min
- Date de publication: 2015-11-13
- Langue: Anglais
- We learn from once-bitter enemies the way to transform personal, professional, and global conflicts, even when war is upon us....
Échec de l'ajout au panier.
Veuillez réessayer plus tardÉchec de l'ajout à la liste d'envies.
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Veuillez réessayer plus tardÉchec du suivi du balado
Ne plus suivre le balado a échoué
Prix courant: 20,15 $ ou 1 crédit
Prix réduit: 20,15 $ ou 1 crédit
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