Business Conflict Resolution
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Dealing with Difficult People
- HBR Emotional Intelligence Series
- Auteur(s): Harvard Business Review
- Narrateur(s): Mike Lenz, Eleanor McCormick
- Durée: 1 h et 47 min
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At the heart of dealing with difficult people is handling their—and your own—emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive.
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Dealing with Difficult People
- HBR Emotional Intelligence Series
- Narrateur(s): Mike Lenz, Eleanor McCormick
- Série: HBR Emotional Intelligence Series
- Durée: 1 h et 47 min
- Date de publication: 2022-09-08
- Langue: Anglais
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This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive....
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Prix courant: 10,01 $ ou 1 crédit
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People Skills
- How to Assert Yourself, Listen to Others, and Resolve Conflicts
- Auteur(s): Robert Bolton
- Narrateur(s): Jonathan Todd Ross
- Durée: 12 h et 6 min
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People Skills is a communication-skills handbook that can help you eliminate these and other communication problems. Author Robert Bolton describes the twelve most common communication barriers, showing how these "roadblocks" damage relationships by increasing defensiveness, aggressiveness, or dependency. He explains how to acquire the ability to listen, assert yourself, resolve conflicts, and work out problems with others. These are skills that will help you communicate calmly, even in stressful emotionally charged situations.
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Excellent material
- Écrit par This Guy le 2023-03-09
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People Skills
- How to Assert Yourself, Listen to Others, and Resolve Conflicts
- Narrateur(s): Jonathan Todd Ross
- Durée: 12 h et 6 min
- Date de publication: 2016-12-13
- Langue: Anglais
- People Skills is a communication-skills handbook that can help you eliminate these and other communication problems....
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Prix courant: 26,99 $ ou 1 crédit
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The Mediation Process
- Practical Strategies for Resolving Conflict 4th Edition
- Auteur(s): Christopher W. Moore
- Narrateur(s): Paul Boehmer
- Durée: 29 h et 52 min
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For almost 30 years, conflict resolution practitioners, faculty, and students have depended on The Mediation Process as the all-inclusive guide to the discipline. The most comprehensive book written on mediation, this reference is perfect for new and experienced conflict managers working in any area of dispute resolution - family, community, employment, business, environmental, public policy multicultural, or international. This is the expert's guide, and the Fourth Edition has been expanded and revised to keep pace with developments in the field.
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The Mediation Process
- Practical Strategies for Resolving Conflict 4th Edition
- Narrateur(s): Paul Boehmer
- Durée: 29 h et 52 min
- Date de publication: 2019-10-21
- Langue: Anglais
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For almost 30 years, conflict resolution practitioners, faculty, and students have depended on The Mediation Process as the all-inclusive guide to the discipline. The most comprehensive book written on mediation, this reference is perfect....
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Prix courant: 33,40 $ ou 1 crédit
Prix réduit: 33,40 $ ou 1 crédit
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Ask for More
- 10 Questions to Negotiate Anything
- Auteur(s): Alexandra Carter
- Narrateur(s): Alexandra Carter
- Durée: 8 h et 27 min
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Negotiation is not a zero-sum game. It’s an essential skill for your career that can also improve your closest relationships and your everyday life. Still, people often shy away from it, feeling defeated before they’ve even started. In this groundbreaking new book on negotiation, Alexandra Carter - Columbia law professor and mediation expert who has helped students, business professionals, the United Nations, and more - offers a straightforward accessible approach anyone can use to ask for and receive more.
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Loved the law school anecdotes
- Écrit par M.K.H. le 2020-12-05
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Ask for More
- 10 Questions to Negotiate Anything
- Narrateur(s): Alexandra Carter
- Durée: 8 h et 27 min
- Date de publication: 2020-05-05
- Langue: Anglais
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Negotiation is not a zero-sum game. It’s an essential skill for your career that can also improve your closest relationships and your everyday life. Still, people often shy away from it, feeling defeated before they’ve even started....
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Prix courant: 24,99 $ ou 1 crédit
Prix réduit: 24,99 $ ou 1 crédit
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Help Her Heal
- An Empathy Workbook for Sex Addicts to Help Their Partners Heal
- Auteur(s): Carol Juergensen Sheets, Allan Katz
- Narrateur(s): Carol Juergensen Sheets
- Durée: 3 h et 41 min
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Carol Juergenen Sheets and Allan J. Katz have created a workbook/roadmap for rebuilding relationships damaged by sexual addiction and other forms of infidelity. With a focus on empathy – understanding what the betrayed partner is feeling; the exercises in this guidebook will help sex addicts rebuild lost trust and intimacy. This is a recipe for healing a broken relationship.
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Help Her Heal
- An Empathy Workbook for Sex Addicts to Help Their Partners Heal
- Narrateur(s): Carol Juergensen Sheets
- Durée: 3 h et 41 min
- Date de publication: 2024-11-11
- Langue: Anglais
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Carol Juergenen Sheets and Allan J. Katz have created a workbook/roadmap for rebuilding relationships damaged by sexual addiction and other forms of infidelity.
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Prix courant: 18,74 $ ou 1 crédit
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Powerful Phrases for Dealing with Workplace Conflict
- What to Say Next to De-stress the Workday, Build Collaboration, and Calm Difficult Customers
- Auteur(s): Karin Hurt, David Dye
- Narrateur(s): Karin Hurt, David Dye
- Durée: 4 h et 49 min
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In many workplaces today, workplace conflict is an escalating issue. The shift to remote work and hybrid teams has left many people longing for deeper human connection. On top of this, add a younger generation clamoring for more feedback and impatient for change, steady advances in technology that can feel threatening to job security, or people reexamining priorities and quietly quitting. Take the increase in anxiety, stress, and depression, mix in the loss of human relationships, and you get less tolerance and understanding leading, ultimately, to more unresolved workplace conflict.
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Powerful Phrases for Dealing with Workplace Conflict
- What to Say Next to De-stress the Workday, Build Collaboration, and Calm Difficult Customers
- Narrateur(s): Karin Hurt, David Dye
- Durée: 4 h et 49 min
- Date de publication: 2024-05-14
- Langue: Anglais
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It's impossible to prepare for every workplace conflict. But this remarkably useful and practical resource helps professionals of all types prepare for inevitable workplace disagreements with actual phrasing to diffuse and prevent conflict....
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Prix courant: 22,13 $ ou 1 crédit
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How to Deal with Difficult People
- Smart Tactics for Overcoming the Problem People in Your Life
- Auteur(s): Gill Hasson
- Narrateur(s): Katy Carmichael
- Durée: 4 h et 21 min
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Whether it's a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people. This book explains how to cope with a range of situations with difficult people and to focus on what you can change.
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How to Deal with Difficult People
- Smart Tactics for Overcoming the Problem People in Your Life
- Narrateur(s): Katy Carmichael
- Durée: 4 h et 21 min
- Date de publication: 2020-07-27
- Langue: Anglais
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Whether it's a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves....
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Prix courant: 14,47 $ ou 1 crédit
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Powerful Phrases for Dealing with Difficult People
- Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities
- Auteur(s): Renee Evenson
- Narrateur(s): Jill Blackwood
- Durée: 6 h et 53 min
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Learning how to maintain strong, harmonious work relationships is essential. Unfortunately, at some point in your career, you'll have to work with people whose personalities or habits make every interaction with them a trial. Communications expert Renee Evenson has written the definitive phrasebook on how to confront the situations that can arise when dealing with difficult personalities and bring about a positive outcome. Powerful Phrases for Dealing with Difficult People is packed with practical and easy-to-use tactic.
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Powerful Phrases for Dealing with Difficult People
- Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities
- Narrateur(s): Jill Blackwood
- Durée: 6 h et 53 min
- Date de publication: 2021-12-21
- Langue: Anglais
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Learning how to maintain strong, harmonious work relationships is essential. Unfortunately, at some point in your career, you'll have to work with people whose personalities or habits make every interaction with them a trial.
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Prix courant: 25,63 $ ou 1 crédit
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How to Get Along with Anyone
- The Playbook for Predicting and Preventing Conflict at Work and at Home
- Auteur(s): John Eliot, Jim Guinn
- Narrateur(s): John Eliot
- Durée: 9 h
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What if there was a way to spend less time in stressfully interpersonal interactions and more time on the things that really matter? Through three decades of building and facilitating team chemistry for Fortune 500 companies, professional sports franchises, schools, government agencies, nonprofit organizations, and families—Drs. Jim Guinn and John Eliot have reduced the time and cost of conflict resolution. With this experience combined with science and research, Guinn and Eliot discovered people respond to conflict in one of five ways: avoid, compete, analyze, collaborate, or accommodate.
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How to Get Along with Anyone
- The Playbook for Predicting and Preventing Conflict at Work and at Home
- Narrateur(s): John Eliot
- Durée: 9 h
- Date de publication: 2025-02-18
- Langue: Anglais
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Defuse any heated conflict by learning which of the five conflict styles you are and how to resolve even the most sensitive dispute with this must-listen guide.
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Prix courant: 25,99 $ ou 1 crédit
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HBR's 10 Must Reads on Negotiation
- HBR's 10 Must Reads Series
- Auteur(s): Harvard Business Review, Daniel Kahneman, Deepak Malhotra, Autres
- Narrateur(s): Chloe Cannon, Brian Holden
- Durée: 5 h et 50 min
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This book will inspire you to: control the negotiation before you enter the room; persuade others to do what you want - for their own reasons; manage emotions on both sides of the table; understand the rules of negotiating across cultures; set the stage for a healthy relationship long after the ink has dried; and identify what you can live with and when to walk away.
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HBR's 10 Must Reads on Negotiation
- HBR's 10 Must Reads Series
- Narrateur(s): Chloe Cannon, Brian Holden
- Série: HBR's 10 Must Reads series
- Durée: 5 h et 50 min
- Date de publication: 2019-12-31
- Langue: Anglais
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This book will inspire you to control the negotiation before you enter the room....
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Prix courant: 22,26 $ ou 1 crédit
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Leading the Unleadable
- How to Manage Mavericks, Cynics, Divas, and Other Difficult People
- Auteur(s): Alan Willett
- Narrateur(s): Tom Parks
- Durée: 5 h et 51 min
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Difficult people are the worst part of a manager's job. Whether it comes from direct reports or people above, outbursts, irrational demands, griping, and other disruptions need to be dealt with - and it's your responsibility to do it. Leading the Unleadable turns this dreaded chore into a straight forward process that gently, yet effectively, improves behaviors.
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Leading the Unleadable
- How to Manage Mavericks, Cynics, Divas, and Other Difficult People
- Narrateur(s): Tom Parks
- Durée: 5 h et 51 min
- Date de publication: 2016-11-29
- Langue: Anglais
- Once you realize the potential for change, the book's simple steps, examples, and scripts explain how to right even the most hopeless situations....
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Prix courant: 26,00 $ ou 1 crédit
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Habilidades Cruciales de Comunicación: 5 Libros en 1 [Crucial Communication Skills for Everyday: 5 Books in 1]
- Hablar en Público, Conversaciones Casuales, Comunicación Asertiva, 7 Técnicas Para Resolver Conflictos y Lenguaje Corporal [Public Speaking Principles, Simple Small Talk, Alpha Assertiveness, Conflict Resolution Techniques and Bold Body Language]
- Auteur(s): Gerard Shaw
- Narrateur(s): Pacho
- Durée: 17 h et 11 min
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Cada día, o aprovechamos la oportunidad de ser geniales o perdemos el chance de serlo. Podemos pasar toda nuestra vida preparándonos para ser ganadores, trabajando duro para alcanzar el éxito en nuestra vida personal, laboral y en nuestras relaciones pero, a menudo la ansiedad, el miedo y el auto sabotaje se interponen en nuestro camino. ¡Tenemos buenas noticias! Hay formas poderosas de combatir esto y todo lo que se interponga en el camino hacia tus objetivos.
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Habilidades Cruciales de Comunicación: 5 Libros en 1 [Crucial Communication Skills for Everyday: 5 Books in 1]
- Hablar en Público, Conversaciones Casuales, Comunicación Asertiva, 7 Técnicas Para Resolver Conflictos y Lenguaje Corporal [Public Speaking Principles, Simple Small Talk, Alpha Assertiveness, Conflict Resolution Techniques and Bold Body Language]
- Narrateur(s): Pacho
- Durée: 17 h et 11 min
- Date de publication: 2020-09-19
- Langue: Espagnol
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Cada día, o aprovechamos la oportunidad de ser geniales o perdemos el chance de serlo. Escucha para saber mas....
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Prix courant: 31,26 $ ou 1 crédit
Prix réduit: 31,26 $ ou 1 crédit
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Manager 3.0
- A Millennial's Guide to Rewriting the Rules of Management
- Auteur(s): Brad Karsh, Courtney Templin
- Narrateur(s): Jessica Geffen, Derek Shetterly
- Durée: 8 h et 15 min
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Manager 3.0 is the first-ever management guide for Millennials. They will master crucial skills such as dealing with difficult people, delivering constructive feedback, and making tough decisions - while gaining insight into the four generations in the workplace and how they can successfully bring out the best in each. Packed with interviews and examples from companies like Zappos, Groupon, Southwest Airlines, and Google, Manager 3.0 will help these new managers enhance their unique talents while developing a leadership style all their own.
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Manager 3.0
- A Millennial's Guide to Rewriting the Rules of Management
- Narrateur(s): Jessica Geffen, Derek Shetterly
- Durée: 8 h et 15 min
- Date de publication: 2013-06-05
- Langue: Anglais
- Manager 3.0 is the first-ever management guide for Millennials....
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Prix courant: 33,39 $ ou 1 crédit
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Facilitating Breakthrough
- How to Remove Obstacles, Bridge Differences, and Move Forward Together
- Auteur(s): Adam Kahane
- Narrateur(s): Jeff Hoyt
- Durée: 5 h et 27 min
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Making progress on complex, problematic situations requires a new approach to working together: transformative facilitation, a structured and creative process for removing the obstacles to fluid forward movement. This book is for anyone who helps people work together to transform their situation, be it a professional facilitator, manager, consultant, coach, chairperson, organizer, mediator, stakeholder, or friend. It offers a broad and bold vision of the contribution that facilitation can make to helping people collaborate to make progress.
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Facilitating Breakthrough
- How to Remove Obstacles, Bridge Differences, and Move Forward Together
- Narrateur(s): Jeff Hoyt
- Durée: 5 h et 27 min
- Date de publication: 2021-07-19
- Langue: Anglais
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Making progress on complex, problematic situations requires a new approach to working together: transformative facilitation, a structured and creative process for removing the obstacles to fluid forward movement. This book is for anyone who helps people work together....
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Prix courant: 20,15 $ ou 1 crédit
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Getting to Yes with Yourself
- (And Other Worthy Opponents)
- Auteur(s): William Ury
- Narrateur(s): William Ury
- Durée: 4 h et 26 min
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William Ury, co-author of the classic best seller on negotiation Getting to Yes, has taught tens of thousands of people from all walks of life - managers, salespeople, students, parents, lawyers, and diplomats - how to become better negotiators. Over the years, Ury has discovered that the greatest obstacle to successful agreements and satisfying relationships is not the other side, as difficult as they can be.
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very good
- Écrit par LauLaufoShoSho le 2020-07-10
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Getting to Yes with Yourself
- (And Other Worthy Opponents)
- Narrateur(s): William Ury
- Durée: 4 h et 26 min
- Date de publication: 2015-01-20
- Langue: Anglais
- Over the years, Ury has discovered that the greatest obstacle to successful agreements and satisfying relationships is not the other side, as difficult as they can be....
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Prix courant: 18,64 $ ou 1 crédit
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How to be Resilient in Your Career
- Facing up to Barriers at Work
- Auteur(s): Dr. Helen Ofosu
- Narrateur(s): Dr. Helen Ofosu
- Durée: 7 h et 34 min
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How to Be Resilient in Your Career: Facing Up to Barriers at Work is a reliable resource presented with nuance, depth, and specificity. Psychologists, psychotherapists, social workers, and HR professionals who are looking for effective advice when supporting people struggling with these issues will greatly benefit from this book—as will early career professionals and established earners looking to resolve their career issues.
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Practical advice on how to be truly reseilent
- Écrit par Amazon Customer le 2023-10-05
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How to be Resilient in Your Career
- Facing up to Barriers at Work
- Narrateur(s): Dr. Helen Ofosu
- Durée: 7 h et 34 min
- Date de publication: 2023-09-01
- Langue: Anglais
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This book shares vital career advice to help professionals navigate common and internally disruptive career experiences such as harassment and bullying, imposter syndrome, membership in an underrepresented group, toxic workplaces, discrimination, and more....
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Prix courant: 25,00 $ ou 1 crédit
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The Art of Being Right
- The Perfect Guide to Spotting Bullshit, Avoiding Cheap Tricks and Winning Arguments
- Auteur(s): Arthur Schopenhauer
- Narrateur(s): Chirag Patel
- Durée: 2 h et 30 min
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A classic guide to tricks and tactics for winning arguments, with commentary on the use of and defense against each tactic. The best summary of this audiobook is "being right doesn’t mean you’re gonna win, and this is why". It’s the ultimate guide to spotting the many different kinds of bull people pull in order to win over the crowd, rather than argue the point at hand. There’s very few of them that don’t immediately bring examples to mind, and having it laid out clearly like this is the perfect armour to stop people derailing you.
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The Art of Being Right
- The Perfect Guide to Spotting Bullshit, Avoiding Cheap Tricks and Winning Arguments
- Narrateur(s): Chirag Patel
- Durée: 2 h et 30 min
- Date de publication: 2019-03-11
- Langue: Anglais
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A classic guide to tricks and tactics for winning arguments, with commentary on the use of and defense against each tactic. The best summary of this audiobook is "being right doesn’t mean you’re gonna win, and this is why"....
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Prix courant: 10,09 $ ou 1 crédit
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I Respectfully Disagree
- How to Have Difficult Conversations in a Divided World
- Auteur(s): Justin Jones-Fosu
- Narrateur(s): Justin Jones-Fosu
- Durée: 5 h et 26 min
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Start building bridges instead of barriers! This essential guide offers a simple five-part framework that will help you have honest and enlightening conversations despite deep and fundamental disagreements.
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I Respectfully Disagree
- How to Have Difficult Conversations in a Divided World
- Narrateur(s): Justin Jones-Fosu
- Durée: 5 h et 26 min
- Date de publication: 2024-07-16
- Langue: Anglais
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Start building bridges instead of barriers! This essential guide offers a simple five-part framework that will help you have honest and enlightening conversations despite deep and fundamental disagreements.
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Negotiating the Nonnegotiable
- How to Resolve Your Most Emotionally Charged Conflicts
- Auteur(s): Daniel Shapiro
- Narrateur(s): Daniel Shapiro
- Durée: 8 h et 38 min
- Version intégrale
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Au global
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Histoire
Find out how to successfully resolve your most emotionally charged conflicts. In this landmark book, world-renowned Harvard negotiation expert Daniel Shapiro presents a groundbreaking, practical method to reconcile your most contentious relationships and untangle your toughest conflicts.
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Negotiating the Nonnegotiable
- How to Resolve Your Most Emotionally Charged Conflicts
- Narrateur(s): Daniel Shapiro
- Durée: 8 h et 38 min
- Date de publication: 2016-04-19
- Langue: Anglais
- Find out how to successfully resolve your most emotionally charged conflicts....
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Prix courant: 23,31 $ ou 1 crédit
Prix réduit: 23,31 $ ou 1 crédit
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Facilitating with Ease!
- Core Skills for Facilitators, Team Leaders and Members, Managers, Consultants, and Trainers, 4th Edition
- Auteur(s): Ingrid Bens
- Narrateur(s): Kim Niemi
- Durée: 6 h et 21 min
- Version intégrale
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Au global
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Performance
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Histoire
Facilitating with Ease! has become the go-to handbook for those who lead meetings, training, and other business gatherings. Packed with information, effective practices, and invaluable advice, this book is the comprehensive handbook for anyone who believes meetings should be productive, relevant, and as short as possible. Dozens of exercises, surveys, and checklists will help transform anyone into a skilled facilitator, and clear, actionable guidance makes implementation a breeze.
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Very helpful applicable content
- Écrit par JOANNE C. le 2023-07-30
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Facilitating with Ease!
- Core Skills for Facilitators, Team Leaders and Members, Managers, Consultants, and Trainers, 4th Edition
- Narrateur(s): Kim Niemi
- Durée: 6 h et 21 min
- Date de publication: 2019-10-08
- Langue: Anglais
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Facilitating with Ease! has become the go-to handbook for those who lead meetings, training, and other business gatherings. Packed with information, effective practices, and invaluable advice, this book is the comprehensive handbook....
Échec de l'ajout au panier.
Veuillez réessayer plus tardÉchec de l'ajout à la liste d'envies.
Veuillez réessayer plus tardÉchec de la suppression de la liste d’envies.
Veuillez réessayer plus tardÉchec du suivi du balado
Ne plus suivre le balado a échoué
Prix courant: 22,26 $ ou 1 crédit
Prix réduit: 22,26 $ ou 1 crédit
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