Business Conflict Resolution
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The Anatomy of Peace, Third Edition
- Resolving the Heart of Conflict
- Auteur(s): The Arbinger Institute
- Narrateur(s): Kaleo Griffith
- Durée: 6 h et 33 min
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This phenomenal best seller - over 525,000 copies sold - is now expanded in a new third edition and explores how we often misunderstand the causes of our conflicts and shows us the paths to achieving true peace within ourselves and our relationships.
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Insightful learnings highly recommended
- Écrit par Utilisateur anonyme le 2023-08-22
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The Anatomy of Peace, Third Edition
- Resolving the Heart of Conflict
- Narrateur(s): Kaleo Griffith
- Durée: 6 h et 33 min
- Date de publication: 2020-12-29
- Langue: Anglais
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This phenomenal best seller - over 525,000 copies sold - is now expanded in a new third edition and explores how we often misunderstand the causes of our conflicts and shows us the paths to achieving true peace within ourselves and our relationships....
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Prix courant: 17,12$ ou 1 crédit
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The Little Book of Restorative Justice (Revised and Updated)
- Justice and Peacebuilding
- Auteur(s): Howard Zehr
- Narrateur(s): Karen Chilton
- Durée: 2 h et 47 min
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This is not soft-on-crime, feel-good philosophy, but rather a concrete effort to bring justice and healing to everyone involved in a crime. In The Little Book of Restorative Justice, Howard Zehr, the father of restorative justice and is known worldwide for his pioneering work in transforming understandings of justice, first explores how restorative justice is different from criminal justice. Then, before letting those appealing observations drift out of reach into theoretical space, Zehr presents restorative justice practices.
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The Little Book of Restorative Justice (Revised and Updated)
- Justice and Peacebuilding
- Narrateur(s): Karen Chilton
- Série: Justice & Peacebuilding Series
- Durée: 2 h et 47 min
- Date de publication: 2024-07-24
- Langue: Anglais
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Howard Zehr is the father of restorative justice and is known worldwide for his pioneering work in transforming understandings of justice. Here he proposes workable principles and practices for making restorative justice possible.
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Prix courant: 13,00$ ou 1 crédit
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Failure to Communicate
- How Conversations Go Wrong and What You Can Do to Right Them
- Auteur(s): Holly Weeks
- Narrateur(s): Rosemary Benson
- Durée: 8 h et 31 min
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Dodging issues, appeasing difficult people, and mishandling tough encounters all carry a high price for managers and companies - in the form of damaged relationships, ruined careers, and intensified problems. In Failure to Communicate, Holly Weeks shows how to master the combat mentality, emotional maelstrom, and confusion that poison difficult conversations.
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Failure to Communicate
- How Conversations Go Wrong and What You Can Do to Right Them
- Narrateur(s): Rosemary Benson
- Durée: 8 h et 31 min
- Date de publication: 2020-11-10
- Langue: Anglais
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In Failure to Communicate, Holly Weeks shows how to master the combat mentality, emotional maelstrom, and confusion that poison difficult conversations....
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Prix courant: 22,26$ ou 1 crédit
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Stop Workplace Drama
- Train Your Team to have No Complaints, No Excuses, and No Regrets
- Auteur(s): Marlene Chism
- Narrateur(s): Claire Christie
- Durée: 7 h et 18 min
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Is your workplace riddled with gossip, power struggles, and confusion? Do you seek clarity in your management and cohesiveness in your team? Do you have a personal obstacle affecting your professional success? If so, there is good news-help is on the way. Stop Workplace Drama offers down-to-earth, practical methods to help business owners, entrepreneurs, and private practice professionals maximize success, increase productivity, and improve teamwork and personal performance.
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Excellent leadership tools for everyone.
- Écrit par Brian Finlay le 2023-02-27
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Stop Workplace Drama
- Train Your Team to have No Complaints, No Excuses, and No Regrets
- Narrateur(s): Claire Christie
- Durée: 7 h et 18 min
- Date de publication: 2020-07-09
- Langue: Anglais
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Overcome the interpersonal challenges holding your business back....
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Prix courant: 22,26$ ou 1 crédit
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The Mediation Process
- Practical Strategies for Resolving Conflict 4th Edition
- Auteur(s): Christopher W. Moore
- Narrateur(s): Paul Boehmer
- Durée: 29 h et 52 min
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For almost 30 years, conflict resolution practitioners, faculty, and students have depended on The Mediation Process as the all-inclusive guide to the discipline. The most comprehensive book written on mediation, this reference is perfect for new and experienced conflict managers working in any area of dispute resolution - family, community, employment, business, environmental, public policy multicultural, or international. This is the expert's guide, and the Fourth Edition has been expanded and revised to keep pace with developments in the field.
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The Mediation Process
- Practical Strategies for Resolving Conflict 4th Edition
- Narrateur(s): Paul Boehmer
- Durée: 29 h et 52 min
- Date de publication: 2019-10-21
- Langue: Anglais
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For almost 30 years, conflict resolution practitioners, faculty, and students have depended on The Mediation Process as the all-inclusive guide to the discipline. The most comprehensive book written on mediation, this reference is perfect....
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Prix courant: 33,40$ ou 1 crédit
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How to be Resilient in Your Career
- Facing up to Barriers at Work
- Auteur(s): Dr. Helen Ofosu
- Narrateur(s): Dr. Helen Ofosu
- Durée: 7 h et 34 min
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How to Be Resilient in Your Career: Facing Up to Barriers at Work is a reliable resource presented with nuance, depth, and specificity. Psychologists, psychotherapists, social workers, and HR professionals who are looking for effective advice when supporting people struggling with these issues will greatly benefit from this book—as will early career professionals and established earners looking to resolve their career issues.
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Practical advice on how to be truly reseilent
- Écrit par Amazon Customer le 2023-10-05
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How to be Resilient in Your Career
- Facing up to Barriers at Work
- Narrateur(s): Dr. Helen Ofosu
- Durée: 7 h et 34 min
- Date de publication: 2023-09-01
- Langue: Anglais
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This book shares vital career advice to help professionals navigate common and internally disruptive career experiences such as harassment and bullying, imposter syndrome, membership in an underrepresented group, toxic workplaces, discrimination, and more....
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Prix courant: 25,00$ ou 1 crédit
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Civil Unity
- The Radical Path to Transform Our Discourse, Our Lives, and Our World
- Auteur(s): Shola Richards
- Narrateur(s): Shola Richards
- Durée: 7 h et 1 min
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In order to transform our world, we must unite behind a new kind of civility. In a world that is more divided than ever, it will take a radical act to transform our discourse, our lives, and our world. International civility consultant and keynote speaker Shola Richards believes that unifying our world around the power of civility is that radical act, and it’s not for the faint of heart. Do we want a safer world to live in? Do we want less toxicity in our politics? Do we want a world free of hate and discrimination? Do we want to work in organizations that allow us to do our best work?
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Civil Unity
- The Radical Path to Transform Our Discourse, Our Lives, and Our World
- Narrateur(s): Shola Richards
- Durée: 7 h et 1 min
- Date de publication: 2024-09-24
- Langue: Anglais
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In order to transform our world, we must unite behind a new kind of civility. In a world that is more divided than ever, it will take a radical act to transform our discourse, our lives, and our world.
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Prix courant: 25,00$ ou 1 crédit
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The Essential Workplace Conflict Handbook
- A Quick and Handy Resource for Any Manager, Team Leader, HR Professional, or Anyone Who Wants to Resolve Disputes and Increase Productivity
- Auteur(s): Barbara Mitchell, Cornelia Gamlem
- Narrateur(s): Karen Saltus
- Durée: 4 h et 25 min
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Today's workplaces are dynamic, so it shouldn't surprise anyone that tension can develop quickly and ruinously. The Essential Workplace Conflict Handbook is the ideal resource for anyone ready to confront conflict at work rather than run from it. Managed correctly, conflict can be a positive source of innovation and creativity.
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The Essential Workplace Conflict Handbook
- A Quick and Handy Resource for Any Manager, Team Leader, HR Professional, or Anyone Who Wants to Resolve Disputes and Increase Productivity
- Narrateur(s): Karen Saltus
- Durée: 4 h et 25 min
- Date de publication: 2016-03-18
- Langue: Anglais
- The Essential Workplace Conflict Handbook is the ideal resource for anyone ready to confront conflict at work rather than run from it....
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Prix courant: 21,00$ ou 1 crédit
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Toxic at Work
- Surviving Your Psychopathic Workmates, from the Dominant Bullies to the Charming Manipulators
- Auteur(s): David Gillespie
- Narrateur(s): David Gillespie
- Durée: 6 h et 23 min
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Research tells us that one in twenty people have no empathy. Empathy is the human ingredient that enables trust, forges bonds and allows teams to work and workplaces to thrive. The psychopath is not interested in cooperative effort but in individual power and glory - and they will stomp on anyone who gets in their way. Using research and stories drawn from history, politics, sports and business, Gillespie explains how workplace psychopaths - from bosses to clients, colleagues and customers - see the world, and highlights their devastating impact on workplaces.
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Toxic at Work
- Surviving Your Psychopathic Workmates, from the Dominant Bullies to the Charming Manipulators
- Narrateur(s): David Gillespie
- Durée: 6 h et 23 min
- Date de publication: 2023-09-26
- Langue: Anglais
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Gillespie explains how workplace psychopaths - from bosses to clients, colleagues and customers - see the world, and highlights their devastating impact on workplaces....
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Prix courant: 22,80$ ou 1 crédit
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HBR's 10 Must Reads on Negotiation
- HBR's 10 Must Reads Series
- Auteur(s): Harvard Business Review, Daniel Kahneman, Deepak Malhotra, Autres
- Narrateur(s): Chloe Cannon, Brian Holden
- Durée: 5 h et 50 min
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This book will inspire you to: control the negotiation before you enter the room; persuade others to do what you want - for their own reasons; manage emotions on both sides of the table; understand the rules of negotiating across cultures; set the stage for a healthy relationship long after the ink has dried; and identify what you can live with and when to walk away.
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HBR's 10 Must Reads on Negotiation
- HBR's 10 Must Reads Series
- Narrateur(s): Chloe Cannon, Brian Holden
- Série: HBR's 10 Must Reads series
- Durée: 5 h et 50 min
- Date de publication: 2019-12-31
- Langue: Anglais
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This book will inspire you to control the negotiation before you enter the room....
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Negotiating at Work
- Turn Small Wins into Big Gains
- Auteur(s): Deborah M. Kolb, Jessica L. Porter
- Narrateur(s): Emily Ellet
- Durée: 7 h et 35 min
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Negotiation has always been at the heart of solving problems at work. Yet today, when people in organizations are asked to do more with less, be responsive 24/7, and manage in rapidly changing environments, negotiation is more essential than ever. What has been missed in much of the literature of the past 30 years is that negotiations in organizations always take place within a context - of organizational culture, of prior negotiations, of power relationships - that dictates which issues are negotiable and by whom.
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Negotiating at Work
- Turn Small Wins into Big Gains
- Narrateur(s): Emily Ellet
- Durée: 7 h et 35 min
- Date de publication: 2019-10-18
- Langue: Anglais
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Negotiation has always been at the heart of solving problems at work. Yet today, when people in organizations are asked to do more with less, be responsive 24/7, and manage in rapidly changing environments, negotiation is more essential than ever....
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Prix courant: 27,83$ ou 1 crédit
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I Respectfully Disagree
- How to Have Difficult Conversations in a Divided World
- Auteur(s): Justin Jones-Fosu
- Narrateur(s): Justin Jones-Fosu
- Durée: 5 h et 26 min
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Start building bridges instead of barriers! This essential guide offers a simple five-part framework that will help you have honest and enlightening conversations despite deep and fundamental disagreements.
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I Respectfully Disagree
- How to Have Difficult Conversations in a Divided World
- Narrateur(s): Justin Jones-Fosu
- Durée: 5 h et 26 min
- Date de publication: 2024-07-16
- Langue: Anglais
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Start building bridges instead of barriers! This essential guide offers a simple five-part framework that will help you have honest and enlightening conversations despite deep and fundamental disagreements.
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Relationships 101
- What Every Leader Needs to Know
- Auteur(s): John C. Maxwell
- Narrateur(s): Sean Runnette
- Durée: 1 h et 45 min
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Great leaders understand that their team is only as strong as its weakest link. And healthy, nurtured relationships are key in making your team operate as a well-oiled machine. In Relationships 101, John Maxwell offers time-tested principles for connecting with people and building positive working relationships within an organization. The unique, pocket-size format puts straightforward, practical information at your fingertips.
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Relationships 101
- What Every Leader Needs to Know
- Narrateur(s): Sean Runnette
- Durée: 1 h et 45 min
- Date de publication: 2015-04-14
- Langue: Anglais
- In Relationships 101, John Maxwell offers time-tested principles for connecting with people and building positive working relationships within an organization....
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Prix courant: 17,47$ ou 1 crédit
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Powerful Phrases for Effective Customer Service
- Over 700 Ready-to-Use Phrases and Scripts That Really Get Results
- Auteur(s): Renee Evenson
- Narrateur(s): Kelly D’Ambrosio
- Durée: 7 h et 58 min
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Dealing with customers isn't easy, they aren't always right or even pleasant. Business author Renée Evenson ensures you’ll always have the right words to defuse tense interactions. Practical and insightful, this book ensures you’ll never again be at a loss for what to say to customers. In Powerful Phrases for Effective Customer Service, she covers 30 challenging customer behaviors and 20 common employee-caused negative encounters.
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Powerful Phrases for Effective Customer Service
- Over 700 Ready-to-Use Phrases and Scripts That Really Get Results
- Narrateur(s): Kelly D’Ambrosio
- Durée: 7 h et 58 min
- Date de publication: 2022-08-30
- Langue: Anglais
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Dealing with customers isn't easy, they aren't always right or even pleasant. Business author Renée Evenson ensures you’ll always have the right words to defuse tense interactions.
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Prix courant: 29,13$ ou 1 crédit
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HomeWork
- How to Be a Leader in the Boardroom and the Living Room
- Auteur(s): Deena Chochinov
- Narrateur(s): Deena Chochinov
- Durée: 4 h et 3 min
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We tend to think of our lives as being split between the professional and the personal, believing that in order to lead successfully, we must separate our roles at work and at home. But managing two divided identities exhausts us and derails our ability to be effective, skillful leaders in all the spheres we inhabit. In this groundbreaking audiobook, therapist, consultant, coach, and family enterprise advisor Deena Chochinov shows you how to integrate your professional and personal selves to show up whole in both places.
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Helpful
- Écrit par RyanC le 2022-12-15
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HomeWork
- How to Be a Leader in the Boardroom and the Living Room
- Narrateur(s): Deena Chochinov
- Durée: 4 h et 3 min
- Date de publication: 2022-05-10
- Langue: Anglais
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Therapist, consultant, coach, and family enterprise advisor Deena Chochinov shows you how to integrate your professional and personal selves to show up whole in both places....
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Prix courant: 18,74$ ou 1 crédit
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Dangerous Love
- Transforming Fear and Conflict at Home, at Work, and in the World
- Auteur(s): Chad Ford
- Narrateur(s): Chad Ford
- Durée: 5 h et 47 min
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Knowing how to transform conflict is critical in both our personal and professional lives. Yet, by and large, we are terrible at it. The reason, says longtime mediator Chad Ford, is fear. When conflict comes, our instincts are to run or fight. To transform conflict, Ford says we need to turn toward the people we are in conflict with, put down our physical and emotional weapons, and really love them with the kind of love that leads us to treat others as fellow human beings, not as objects in our way.
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Dangerous Love
- Transforming Fear and Conflict at Home, at Work, and in the World
- Narrateur(s): Chad Ford
- Durée: 5 h et 47 min
- Date de publication: 2020-06-11
- Langue: Anglais
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Knowing how to transform conflict is critical in both our personal and professional lives. Yet, by and large, we are terrible at it. The reason, says longtime mediator Chad Ford, is fear. When conflict comes, our instincts are to run or fight....
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Dealing with Difficult People
- Auteur(s): Roy Lilley
- Narrateur(s): Timothy Andrés Pabon
- Durée: 3 h et 41 min
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Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awkward and problematic situations they create. Dealing with Difficult People looks at difficult behavior - what drives it and how to cope with it by managing aggression, avoiding awkward situations, and keeping calm. This third edition provides tools and techniques for dealing with difficult customers, difficult people in the digital sphere, and difficult bosses.
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Dealing with Difficult People
- Narrateur(s): Timothy Andrés Pabon
- Durée: 3 h et 41 min
- Date de publication: 2019-05-28
- Langue: Anglais
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Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awkward and problematic situations they create....
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Négociation complexe [Complex Negotiation]
- Auteur(s): Marwan Mery
- Narrateur(s): Shirley Dhinn
- Durée: 5 h et 56 min
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Menace, mensonge, débordement émotionnel, manipulation, mauvaise foi, rapport de force défavorable, profils difficiles, contrainte... Dans un contexte de crise et de pressions multiples, les négociations, quelles qu'elles soient, se sont considérablement complexifiées. Cet ouvrage procure les techniques éprouvées pour préparer, conduire et clôturer efficacement les négociations difficiles et détaille les ressorts psychologiques essentiels à la résolution de conflit. L'auteur y livre ses secrets, outils et anecdotes, issus de son expérience de négociateur mondialement reconnu.
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Négociation complexe [Complex Negotiation]
- Narrateur(s): Shirley Dhinn
- Durée: 5 h et 56 min
- Date de publication: 2024-01-23
- Langue: Français
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Menace, mensonge, débordement émotionnel, manipulation, mauvaise foi, rapport de force défavorable, profils difficiles, contrainte....
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Stop Complainers and Energy Drainers
- How to Negotiate Work Drama to Get More Done
- Auteur(s): Linda Byars Swindling
- Narrateur(s): Linda Byars Swindling
- Durée: 4 h et 48 min
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Histoire
Constant complainers take up resources, time, and mental bandwidth in the workplace. When you change a culture of complainers to one of contributors, you boost morale, increase productivity, and promote effective communication. In short, you get more done with less drama. In Stop Complainers and Energy Drainers, workplace communication expert Linda Swindling shares her expertise in negotiating tough situations in the workplace. Discover how to influence others to accomplish your purpose.
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Stop Complainers and Energy Drainers
- How to Negotiate Work Drama to Get More Done
- Narrateur(s): Linda Byars Swindling
- Durée: 4 h et 48 min
- Date de publication: 2020-07-10
- Langue: Anglais
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Constant complainers take up resources, time, and mental bandwidth in the workplace. When you change a culture of complainers to one of contributors, you boost morale, increase productivity, and promote effective communication....
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Prix courant: 14,47$ ou 1 crédit
Prix réduit: 14,47$ ou 1 crédit
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How to Have Difficult Conversations About Race
- Practical Tools for Necessary Change in the Workplace and Beyond
- Auteur(s): Kwame Christian
- Narrateur(s): Kwame Christian
- Durée: 7 h et 28 min
- Version intégrale
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Au global
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Performance
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Histoire
Negotiation expert Kwame Christian's motto is: "The best things in life are on the other side of difficult conversations." If we want a more equitable workplace, and a more equitable world, we have to talk to each other about race. But, for so many of us, that's easier said than done.
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How to Have Difficult Conversations About Race
- Practical Tools for Necessary Change in the Workplace and Beyond
- Narrateur(s): Kwame Christian
- Durée: 7 h et 28 min
- Date de publication: 2022-11-08
- Langue: Anglais
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Negotiation expert Kwame Christian's motto is: "The best things in life are on the other side of difficult conversations." If we want a more equitable workplace, and a more equitable world, we have to talk to each other about race. But, for so many of us, that's easier said than done....
Échec de l'ajout au panier.
Veuillez réessayer plus tardÉchec de l'ajout à la liste d'envies.
Veuillez réessayer plus tardÉchec de la suppression de la liste d’envies.
Veuillez réessayer plus tardÉchec du suivi du balado
Ne plus suivre le balado a échoué
Prix courant: 22,26$ ou 1 crédit
Prix réduit: 22,26$ ou 1 crédit
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