Business Crime

Basic customer service skills have been in place for many years, but are the things you're saying and doing actually hurting your business? Best-selling author and MBA graduate Josh Soule shares new and improved customer service techniques that will make your career a success. This short but powerful workbook covers everything from how to make your customer interactions personal to how to deal with conflict in the workplace, how to stand up to verbal abuse from a customer, money-saving strategies, and more.

In a world where tales are brought to life not only through words on paper but by the very voices that weave them, the art of audio book narration has taken center stage. As an author, you've crafted a masterpiece, and poured your heart and soul into every word, and now is the time to bring your story to life! That's precisely where The Author's Guide to Narrating Your Own Audiobooks by Michael Goodrick steps in as the shining beacon in this endeavor.