Business Organization

Educational accountability is here to stay. Comprehensive educational accountability, if designed and implemented effectively, can be the one initiative that helps schools create sustained and meaningful reform.

Building off proven research, this user-friendly guide teaches you the pillars of high-EQ leadership. Whether it's developing self-awareness or bolstering empathy, discover simple and easy-to-use exercises that you can make use of on your own. You'll even learn about emotionally intelligent leaders and how they've utilized this skill as part of their successes.

When it comes to improving customer experiences, trying out new business models, or developing new products, even the most experienced managers often get it wrong. They discover that intuition, experience, and big data alone don't work. What does? Running disciplined business experiments. And what if companies roll out new products or introduce new customer experiences without running these experiments? They fly blind. That's what Harvard Business School professor Stefan Thomke shows in this rigorously researched and eye-opening book.

Let It Go! is a fresh look at delegation that gets to the heart of why we struggle with it. You’ll learn step by step how to shift your mindset and implement proven techniques to create space for more of what you love. Then, you’ll discover how to scale delegation across your organization, giving your team the permission, autonomy, and tools they need to better leverage their time. By making this simple shift, you’ll attract and retain great talent while creating limitless potential for business growth.

We are living in an epidemic of disengagement and despair that calls us to action. Awakening Compassion at Work answers the call, showing us new ways to enliven the humanity of work and in so doing address the suffering of the world and create an innovative, optimistic, and engaged workforce.

Why do some businesses “fail to scale”? Smooth Scaling offers a clear diagnosis, along with twenty practical Rituals to boost your organization’s performance and achieve frictionless growth. Where other books on scaling focus on strategy, fundraising, or product-market fit, Smooth Scaling addresses the most pervasive and least-understood fail point that threatens to kneecap even the best-laid scaling plan: organizational friction.

With increased demand for hybrid and fully remote work styles, most firms understand that some form of distance work is here to stay—and have put some remote protocols in place. But many companies either see the shift to remote work as a threat to their culture and management style, or they just don’t know how to make the transition. It’s time to take advantage of the many opportunities remote work presents. This book will tell you how.

After a period of tremendous upheaval, it is necessary for organizations to transform alongside their employees and welcome new ways of working. While it is impossible to predict which changes will be successful, it is crucial for leaders to now ask: what should work look like to achieve productive, healthy, and safe organizations? In Brave New Workplace, Julian Barling argues that we should focus on creating environments in which employees can flourish, rather than relying on the resiliency of workers to withstand difficult working conditions.

Building trust is your single greatest opportunity to create competitive advantage. With new data at its core, The Four Factors of Trust gives you practical guidance to measure and build trust in the relationships that matter the most—with your customers, workforce, and partners.

In his new audiobook, The Heart-Led Leader, Spaulding turns his focus to ourselves - to who we are. Authentic leaders, Spaulding says, live and lead from the heart. The values and principles that guide our lives and shape our ability to lead others is far more important than our titles or our ability to crunch numbers or the impressive degrees we display on our walls. To effect true transformational change, heart-led leaders draw on the qualities of humility, vulnerability, transparency, empathy, and love.

Éxito en ventasOchenta por ciento de todas las ventas se realizan solamente por el veinte por ciento de los vendedores. Es sorprendente descubrir que esos vendedores se desempeñan solo un poco mejor que sus colegas en determinadas áreas críticas. Al brillar en estas competencias, puedes ganar dinero más rápido, tener más éxito, y obtener una mayor satisfacción profesional de la que imaginaste posible.

Every team has a manager.... But not every team is lucky enough to have a true leader. Get ready to break the mold! Did you know that 82 percent of employees would consider quitting their job because of a bad boss? And it isn’t just that you don’t want to be a bad boss…. You don’t want to be a boss at all – you want to be a leader.

Do you want to move your company in a new direction? Fearless Leadership provides you with the tools to successfully drive change, overcome obstacles, and engage and align people in working effectively together to achieve your business objectives.

If your people know you care about them, they will move mountains. Employee engagement and loyalty expert Heather Younger outlines nine ways to manifest the radical power of caring support in the workplace. Heather Younger argues that if you are looking for increased productivity, customer satisfaction, or employee engagement, you need to care for your employees first.

Two distinguished scholars offer eight steps to help organizations discover and embrace an authentic higher purpose - something that will dramatically improve every aspect of any enterprise, including the bottom line. This iconoclastic audiobook will help any organization discover its authentic purpose and weave it into the fabric of everything it does, leading to unprecedented levels of personal satisfaction, service and product innovation, and economic growth.

Many organizations are facing the uphill battle of modernizing their legacy IT infrastructure. Mirco Hering, a thought leader in managing IT within legacy organizations, lays out a road map to success for IT managers and tells them how to create the right ecosystem, how to empower people to bring their best to work every day, how to put the right technology in the driver's seat to propel their organization to success, and addresses the different challenges that legacy organizations face as they transform into modern IT departments.

A deployed nuclear submarine operates alone - hundreds of miles from any support and hundreds of feet below the surface. An emotionless and indifferent enemy constantly surrounds the crew. Thousands of pounds of sea pressure sit right over their heads, waiting to crush them like a tin can and send them to the bottom of the ocean. Even the most junior sailor’s mistake can result in loss of the submarine and everyone on it.

In It’s Not Just Who You Know, Tommy Spaulding - the former CEO of Up With People - has written the new How to Win Friends and Influence People for the 21st century. Success - in business and in life - is all about relationships. In this powerful guide to reaching out to others, Spaulding takes Dale Carnegie’s classic philosophy to the next level - how to create lasting relationships that go well beyond mere superficial contacts and “second floor” relationships.

There are a lot of right leadership strategies and techniques our leaders have been using throughout history. In Leadership Strategies and Tactics Guidebook for Leaders, you will uncover the secrets to exceptional leadership. The books are designed to get you thinking about your own leadership style and what you need to do to enhance your leadership.

Learn how frictionless organizations cut costs, grow revenue, and create loyal fans by creating products and services that work so well, their customers never have to contact them for the wrong reasons. This audiobook will help any customer-facing organization deliver better customer experiences, save money, and increase revenue. Veteran customer service experts Bill Price and David Jaffe, coauthors of the best seller The Best Service Is No Service, explain how organizations can design products, sales, and support so that customer effort is reduced or, better still, removed.