Business Performance

In an age when corporate executives are focused on smoothing out differences and achieving consensus, Saj-nicole Joni and Damon Beyer contend that happy workers aren't always productive; they often become prone to boredom and complacency. While organizational harmony and strategic alignment are important, the health and well-being of organizations also depend on carefully constructed and constructive conflict.

The hardest part of a manager’s job isn’t staying organized, meeting deliverable dates, or staying on budget. It’s dealing with people who are too comfortable doing things the way they’ve always been done and too afraid to do things differently. Treasurer, a courage-building pioneer, proposes a bold antidote: courage. With more courage, workers gain the confidence to take on harder projects, embrace company changes with more enthusiasm, and extend themselves in ways that will benefit their careers and their company.

Flip Your Focus peels back the layers of how organizations can build world-class teams through a unique process called upside-down leadership. In this powerful audiobook, listeners discover: the three simple actions (and ONE fundamental shift in focus) that makes leadership happen, even when most everything else you have tried has failed, the mythical process to working yourself out of a job, enabling you to work ON the business instead of IN the business (so you can have your time and life back finally), and much more.

Are you building a typical team...or a high-performance tribe? The motivational power of the desire to belong is the key element for ensuring employee satisfaction and retention, as well as your company’s long-term success.

In today's over-wired world, we are expected to be always on and always connected, but this approach has consequences. Workplace engagement is at an all-time low, and complaints about work-life balance are at an all-time high. In the quest to optimize while restoring balance, more people than ever before are now embracing flow. Create More Flow introduces the concept of flow, offers compelling evidence for its impact, and provides actionable strategies.

To even the best business owners, marketing often feels like a big bet - the kind where you don’t know the odds or even what happens when you play. And a bad bet is dangerous for everyone. Marketing missteps for big companies go viral, but small businesses that waste money on a bad campaign or halfhearted ads might burn through their resources and sacrifice years of growth.

Zero-Based Budgeting (ZBB) is making a comeback and has made it to the top of the list of most adopted management tools among executives in leading global organizations. As we enter an unprecedented era of economic unpredictability, disruptive technologies, globalization, and fierce competition, companies are increasingly finding themselves in search of money to invest in new initiatives which have caused a resurgence in ZBB as a tool of choice among executives.

Some people are born with a natural 'go-get-'em' approach. For most of us, however, selling does not come naturally. This book demystifies the art of getting people to buy - whether it is as simple as convincing your friends to agree to your restaurant recommendation, or as complex as getting people to buy your million- dollar proposal at work. The book is a toolkit for self-exploration, analysis, learning and action plan development framed in a 5-week programme for building your unique sales self.

Modern work life is a maze, but you can find a shortcut through it. We are spending longer hours at work, although we desire more work-life balance. According to the World Population Review, the 10 countries with the longest workweeks averaged 42.2 hours. Given how much time you spend at work, wouldn’t it be better if you could be more efficient at your job? The Harvard Business Review says that workers spend as much as 41 percent of the average workday on tasks that don’t add value. Modern work poses its challenges.

Mindfulness is overhyped, overused, and over-egged in trendy business circles. But what is mindfulness - really? Why should you invest your time, money, and energy to develop mindfulness? And what impact might it make to your performance in the workplace? Just Notice takes you on a trip down the mindfulness lane and demonstrates what's possible when you engage your eyes, ears, and body to expand your awareness and powerfully handle life's rich tapestry of adventure.

This book presents a holistic approach to performance management, encompassing both personal performance and the development of a learning organization. I hope it supports you on your performance journey.

D.R.I.V.E is the creation of Roy Andrew McDonald, inspired by his belief in the power of visualization and our ability to change direction and get what we want by taking appropriate action. The book talks you through the meaning of D.R.I.V.E, which is Destination - Reality - Inspiration - Vision - Effect. All of which is backed up with real-life examples and an insight to the author's background and a little bit of his own personal experience with his journey to his destination.

In looking for help and understanding on how to build an organization and to select and manage your people, a good place to start would be to look for an organization that did that exceptionally well. Cintas is a great American success story, and Bob Kohlhepp was an important part of that success for 50 years. He began his career as controller but quickly moved up to ultimately become CEO and then chairman. He was a key part of building Cintas from $1.6 million in sales in 1967 to more than $7 billion today.

It Begs the Question is about dramatically improving team and personal performance, exerting less effort than you're investing today, and ensuring the sustainability of the improvements you make. Utilize the power of questions to develop the critical-thinking skills of your team so they are less dependent on you as the manager.

Today’s companies have fewer hierarchical layers. The nature of work is also more virtual, collaborative, and transparent than at any previous time. Information flows move every which way, shifting from top-down to all-in. And the workforce is forever altered, too. Sweeping changes in expectations across backgrounds, experiences, generations, and gender are challenging long-held, inflexible beliefs about the relationship between work and life—and the very meaning of success.

The role of call center leaders in motivating their team is pivotal for driving overall performance and achieving business goals. By fostering a positive work environment, recognizing individual and team achievements, and providing opportunities for growth, leaders can boost morale and inspire agents to perform at their best. Motivated employees are more engaged, efficient, and committed to delivering high-quality customer service, directly impacting key performance indicators (KPI's) such as customer satisfaction and first call resolution rates.

Para convertirte en un actor de alto rendimiento sin importar tu edad, carrera, fortalezas o personalidad, debes concentrarte en buscar claridad, generar energía, aumentar la necesidad, incrementar tu productividad, desarrollar tu influencia y demostrar valor.

In Empower Your Best Habits, transformational mindset strategist and peak performance trainer Scott Allan delivers key concepts to help you optimize, align and direct your actions to form the best habits necessary for developing a high-performance mindset. You will learn to create a system of good habits while breaking the bad ones.

Most of us want to make a lasting and meaningful difference at work and in our personal lives. But we’re daunted by the size of the challenges, afraid of the cost or commitment, and quite frankly, unsure of where to start. This book uncovers eight steps to unlocking high performance and the life you want to lead. Immediately after listening this book, you will be compelled to abandon the baggage of traditional hierarchy and adopt a new approach that creates freedom, results, and satisfaction.

They're Your Rules, Break Them! offers 50 innovative ways of looking at your business as a long-term, dynamic, progressive entity. Here you will find 50 ways to ditch the atrophying forces and create an exponentially achieving, high-performance culture in your organization. Disruption is everywhere. Rather than suffering its blows, what if you could institutionalize it into your business? What if, rather than being rigid and rule-bound, you could make your business "ever changing" within?