Business Wisdom

While many customer service books discuss customer loyalty, the concept of customer imprinting has never been introduced into the customer service conversation - until now. Customer Relationship Imprinting reveals why some businesses have fiercely loyal customers who will pay much more for the same goods and services instead of doing business with their competitors. Barnett demystifies the success secrets of these top customer-centric businesses so that you can infuse the main ingredients of customer imprinting into your organization.

Ready, Mindset, Grow! delivers to today’s leaders entertaining stories of the transformative power of culture. Backed by solid research, these brief tales, and the lessons they convey, can be put into practice for short-term wins and long-term growth. Entertaining and insightful, the author has filled the lines with cultural nuggets and jewels from his 30+ years of experience in leadership coaching and consulting. Smart leaders will appreciate the candor, catch glimpses into their own circumstances, and gain the conviction needed to accomplish positive cultural change.

Julian era el monje que decidió vender su Ferrari: abogado de éxito, un buen día abandonó todo y se trasladó al Himalaya. Allí inició un proceso de aprendizaje con los sabios de Sivana, que le abrieron las puertas a nuevas formas de abordar la vida y los negocios. De regreso a su mundo anterior, Julian tiene la ocasión de aplicar sus nuevos conocimientos ayudando a su antiguo amigo Peter, propietario de una empresa de software que está en crisis.

Create a fuller, happier life through mindful journaling that allows you to easily access the power of acceptance and meaningful change. This audiobook is a guide to developing your own journaling practice; one that you'll actually stick with in good times and bad. Yes, even through struggles, frenzies, and dark times. Why? Because the benefits of journaling this way are truly that impactful. You'll start to understand the benefits of an inner affirmations practice.

A one-of-a-kind audiobook by an entrepreneur who learned early on that common sense isn't all that common, but is incredibly value. Aaron Montgomery shares some of the lessons he's learned in a series of anecdotes that feel like fireside chats with your favorite uncle. An essential guide for anyone who appreciates good advice and can use some from time to time.

Do you ever have that feeling that you are not doing enough with your life, like there is something always missing or lacking, but you can’t put a finger on it? Many individuals have this thought on an almost daily basis. They are exhausted from the monotonous and tedious nature of life. They spend hours sitting in a cubicle all day or are at home, doing daily chores when they are overwhelmed by this feeling of nothingness. They feel like they are wasting their lives. There is no value or satisfaction that comes from it.

Imagine taking one step forward and entering into a new world, one where there is congruity between what you most deeply want and the actions you take on a daily basis. This program is your ticket to that new world. In today’s world, we have become aware that it is time for a new kind of leadership – in our families, communities, government, and globally – as well as in our individual lives. Face the facts: We have been misled – by our misinformed parents, our under-funded schools, our immoral society, and our self-serving media.

Cómo buscar la paz en la mente, el cuerpo y el espíritu al incorporar la filosofía griega del estoicismo, aún cuando sientas que tu vida está fuera de control. Si estás listo para que la locura termine, no estás solo. De hecho, incluso los antiguos griegos buscaron la manera de implementar la simplicidad de nuevo en sus vidas. Si estás cansado de luchar contra el mundo y estás listo para adoptar los beneficios del estoicismo, has encontrado el audiolibro indicado. Cuando la vida te da caos, transfórmalo a paz con la ayuda del estoicismo.

In 2015, after a decade of sales, John Wyatt took a sabbatical to Alaska to work as a wilderness guide and commercial fisherman. Using the time and distance from his professional career, he was able to reflect on the sales mindset of the successful sales mentors and colleagues he had worked with, from real estate and investments to medical devices. Finding the common thread of a successful professional sales career, the notes he wrote became this book. The Alaska Pages makes a timeless philosophy immediately applicable to a successful sales mindset.

Speaking by the Numbers offers a strategy that combines communication principles with Enneagram wisdom to help leaders, pastors, and teachers understand how to convey content in ways that both inspire and connect with their audiences. Using the Enneagram wisdom of triads and stances, communicators can learn insight into the ways that various Enneagram numbers receive and process information.

Rants + Ramblings is a treasure trove of ageless wisdom and practical advice that will shine a light in the darkest hour of this perilous but rewarding journey we call "life". Enjoy fresh perspective and potential solutions to a variety of issues that can easily become insurmountable stumbling blocks, delivered in relatable, easy-to-follow prose that will have you listening on of this illuminating guide until you all to quickly reach the end. Delia touches on important subjects such as patient care and medical costs, listening to your body, mental health and recovery, and more!

Dave was 21 years old the first time he read the writings of King Solomon. He was the wisest king to ever live, according to recorded history. The newly crowned monarch asked God for wisdom to govern his people well. Dave always wanted wisdom. At first, it seemed pretty pretentious of him to have the audacity to also ask such a thing from God. From the moment Dave asked for this wisdom as a young man, he suddenly encountered, multiple times, strangers who would approach him and tell him what was bothering them. They didn’t even understand why they were confiding in him, a stranger.

Throughout his life, Kevin had the unique opportunity to spend time with some amazing people—Mother Teresa, His Holiness the Dalai Lama, gurus, philosophers, business leaders, celebrities, teachers, and leading-edge thinkers, to name a few. Some of the best lessons in this book are based on insights gained from these folks. Kevin shares these conversations and stories with listeners here so they, too, might gain some of the incredible benefits.

Holly Duckworth was intrigued from the beginning of her career as a Quantum Healing Hypnosis Technique® Practitioner about the similarities of client questions. What is my life purpose? What is my life lesson? How do I commune with my higher self? For years, across hundreds of clients, these questions were repeated over and over. And, even more curiously, the answers were similar, too! In Finding Purpose: Surprising Wisdom from the Higher Self the answers to these questions are shared along with client session segments and other insights.

Conoce los principios y las filosofías que guían a Bill Gates, Jeff Bezos, Ruth Bader Ginsburg, Warren Buffett, Oprah Winfrey y muchos otros personajes famosos a través de conversaciones reveladoras sobre sus vidas y sus trayectorias profesionales. Aprende de los directores ejecutivos, presidentes, fundadores y líderes excelentes del mundo de las finanzas, la tecnología, el ocio, el deporte y la política. Descubre cómo se ha forjado cada uno de ellos y cómo han convertido pequeñas ideas en ideas que han definido a toda una generación.

Coaching, mentoring, teaching - sharing whatever little nuggets of knowledge I have picked up has been a vital part of my life over the past 30 years - whether it was back in medical school or in various roles since. This audiobook is a motley collection of my reflections and musings about this beautiful journey we are on. Simple, heartfel t- or as we say in Hindi - "Dil se" - "from the heart".

Secretary of Defense Donald Rumsfeld is one of today's most recognized public figures, but few people are aware of the astonishing range of his leadership successes over the past four decades. Whether directing battles in the mountains of Afghanistan or guiding multibillion-dollar corporations through troubled waters, Rumsfeld has carved out a position among the most remarkable leaders of our time.

Mind Gym: The Ultimate Guide for Beginners takes a nod from leading sports psychologist Gary Mack's revolutionary idea of a "mind gym", and teaches the concepts he developed and wrote about in a simple and easy to digest way. This book is a must-hear for anybody aiming to be something bigger than what they are. Through stressing the importance of confidence, motivation, and discipline, the listener is given real-world examples of success after failure and are inspired to keep going no matter what might happen.

I just can't do it. I'll look stupid. I don't look as pretty as she does. I'm not as ripped as he is. Dreams are just dreams, they can't come true. I'm lazy. There isn't enough time. Nobody will like me. Do any of the above statements sound like you? Now look at these statements. Don't let fear stop you. Don't worry about what you can't do, think about what you can do. Being confident is the key. Without self-confidence, we let people walk all over us. We are too afraid to ask for that raise we were promised last year.

How can millennials succeed at work? In our 20s and 30s, we all struggle with starting our first job, navigating new workplaces, and being successful at work. At the same time, we’re striving to identify who we are, what we want, and how to get it. Millennials’ Guide to Work helps listeners identify what is important to them, how to clarify their values, and how to navigate complex workplaces. Clinical Psychologist Jennifer P. Wisdom believes we all need to work together to help the youngest members of the workforce be successful.