Career Skills

Knowing how to transform conflict is critical in both our personal and professional lives. Yet, by and large, we are terrible at it. The reason, says longtime mediator Chad Ford, is fear. When conflict comes, our instincts are to run or fight. To transform conflict, Ford says we need to turn toward the people we are in conflict with, put down our physical and emotional weapons, and really love them with the kind of love that leads us to treat others as fellow human beings, not as objects in our way.

Through an engaging and humorous narrative, Peter Coughter presents the tools he designed to help advertising and marketing professionals develop persuasive presentations that deliver business. Listeners will learn how to develop skills to create the perfect presentation.

Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awkward and problematic situations they create. Dealing with Difficult People looks at difficult behavior - what drives it and how to cope with it by managing aggression, avoiding awkward situations, and keeping calm. This third edition provides tools and techniques for dealing with difficult customers, difficult people in the digital sphere, and difficult bosses.

Facilitating with Ease! has become the go-to handbook for those who lead meetings, training, and other business gatherings. Packed with information, effective practices, and invaluable advice, this book is the comprehensive handbook for anyone who believes meetings should be productive, relevant, and as short as possible. Dozens of exercises, surveys, and checklists will help transform anyone into a skilled facilitator, and clear, actionable guidance makes implementation a breeze.

E.M. Gray once observed, "The successful person has the habit of doing the things failures don't like to do. They don't like doing them either necessarily. But their disliking is subordinated to the strength of their purpose." This is the essence of Habit 3. You'll learn a new mindset of examining how you spend your time, and you'll learn how to focus your efforts in ways that create greater success both professionally and personally.

Create data stories that lead to smarter, more informed decisions. Raw data doesn’t change minds. But a well-crafted story? That’s what drives action. Whether you’re presenting to executives, persuading clients, or influencing your local community, this book will help you transform numbers into narratives that make an impact. Turn raw numbers into insights people actually understand and care about. Present data with clarity, accuracy, and impact.

Unlock the transformative power of curiosity with "5 Steps to Asking Better Questions." Dive into a practical guide designed to elevate your communication skills, enhance your relationships, and sharpen your problem-solving abilities.

Unlock the Secret to Exceptional Leadership with Emotional Intelligence. Have you ever wondered why some leaders excel while others falter? The key to success lies in emotional intelligence. Research shows that emotional intelligence is a critical factor in effective leadership. A leader who is self-aware, emotionally stable, self-motivated, and self-confident can inspire and guide their team to new heights.

Disregard the myth of the lone professional “superman” and the rest of our culture’s go-it alone mentality. The real path to success in your work and in your life is through creating an inner circle of “lifeline relationships”–deep, close relationships with a few key trusted individuals who will offer the encouragement, feedback, and generous mutual support every one of us needs to reach our full potential.

Rapid Knowledge Acquisition & Synthesis is a collection of the very best methods to get ahead of the typical learning curve. You’ll learn how to create an environment for information absorption at shocking speeds. From scientifically validated tips to best practices of some of the world’s smartest polymaths, you’ll get it all. Faster, deeper, stronger. Peter Hollins has studied psychology and peak human performance for over a dozen years and is a best-selling author. He has worked with a multitude of individuals to unlock their potential and path towards success.

Welcome to what may be the most important module in this course. I'll be talking about problem-solving and a way of visually representing problem-solving. You may have heard this referred to as "A3 reporting" or "A3 storytelling". I will be referring to it as "A3 thinking"; that is, it's a way of thinking rather than documenting problem-solving on a piece of paper.

This is the most important module because in the Toyota Way, problem-solving drives continuous improvement and showing respect for people. Problem-solving is the core skill of a lean leader and it is the skill most leaders lack.

Are you experiencing a challenge that you wish to overcome? Do you want to discover your hidden survival skills? Do you have a goal you have yet to achieve? Would you like to discover your instinctive strengths? Listen to this audiobook to learn more.

The secret to giving better feedback isn't what we say - it's what others hear. Too often, people hear about a past they can't control, not a future they can. That changes with "feedforward" - a radical approach to sharing feedback that unleashes the performance and potential of everyone around us.

There has never been a better time to build an audience around your idea or product. But with so many people and companies clamoring for attention, it's also more challenging than ever to do work that deeply resonates with the marketplace and creates true and lasting impact.

From prominent communication coach Frances Cole Jones comes this indispensable guide in which anyone can learn how to make a spectacular impression in all aspects of their work life - from giving top notch presentations to dazzling a client to wowing at cocktail parties. It's the go-to handbook for achieving success by making a lasting impression.

So, how do you change someone's mind - or at least advance the conversation - when everyone is entrenched in their own points of view? Communication expert Lee Hartley Carter has spent nearly 20 years advising and helping the world's most well-known companies do just that. Filled with deeply researched insights into how we make up - and change - our minds, as well as colorful real-world examples and actionable recommendations, Persuasion will help you hone your message and craft your narrative in order to get heard and get results.

Integrating proven mindfulness practices and world-class leadership theory, The Mindful Leader is the essential guide for self-aware leadership. The book provides a practically grounded template for leaders to develop unprecedented levels of self-awareness, wellbeing, and effectiveness. Mindfulness provides practical tools for self-awareness, mental wellbeing, stress reduction, and more. When practiced through a leadership lens, it becomes much more than just another leadership guide.

Are you stuck in your home-based business? Have you tried sharing, but it’s not leading anywhere? Is your life an endless chain of no’s? Then, it’s time to get unstuck. Find your unique way of sharing. Get over the fear of talking to people you’ve never met with specific action steps. It’s time to grow! This is the year you get unstuck.

Competence is the most highly valued professional trait. But it’s not enough to be competent, you have to convey your competence. World-renowned negotiation and deception detection expert, business professor, and mentalist Jack Nasher offers effective, proven techniques to convince others that we are talented, trustworthy, and yes, even brilliant. With Nasher’s help you can showcase your expertise, receive the recognition you deserve, and achieve lasting success.

When stories are used in business settings, we expect them to deliver more. We need stories to be remembered and repeated. That's a challenge. Using stories isn't as easy as it may seem, both in terms of shaping stories to align with business situations and telling stories that are compelling enough to repeat. In this audiobook, Sally solves both challenges by providing insights on the listener's perspective and concrete tools to shape storylines and stories that deliver impact.