Conflict Communication

Managing conflict is a core capability for today's leaders. In this book, Mark Rosenberg draws on his extensive experience as an executive coach and mediator to provide leaders with insights and practical tools to improve communication and master hard conversations. Mastering Hard Conversations provides a proven, practical, structured approach to help you become a better leader by improving your communication and conflict management skills.

Conscious Communication is a simple yet elegant set of relationship tools that enable us to stay connected with other people, while recognizing our differences. Instead of establishing new rules to follow, this book offers specific skills that interrupt our rational evaluations and make space for emotional honesty and compassion. As we learn to grow beyond our limited judgments of right and wrong and describe what is true for us in the present moment, we connect with other people in a way that dissolves our isolation and provides a genuine sense of belonging and security.

Have you ever found yourself in the middle of an argument with someone who just isn’t getting it? Most of us miss out on the visual emotive cues we see during direct interpersonal communication. Without these important context clues, we struggle to grasp the intent of the messenger and often the real meaning of the message. To make matters worse, our dependence on instant communication, like text messaging and email, has resulted in forgetting how to talk to one another in person.

If you've felt alienated and alone in recent years, you're in good company. Whether it's a rift in your family, polarization at your workplace or just a sense that society isn't as connected as it once was, many of us feel painful chasms in our connections. Internationally-recognized curiosity expert and bridge builder Scott Shigeoka knows that there’s only one cure: Deep Curiosity.

Families spend 50 minutes per day arguing, do you want to be wasting your life in conflict? The right tools can help you turn fights into positive learning experiences and even opportunities for growth. Mastering Confrontation by Robert Hunt can help you change your mindset gradually using concrete steps. Get this audiobook now to master uncomfortable situations, improve your communication, and learn the ins and outs of conflict resolution.

Learn how to communicate with compassion and choose language that reflects your personal values and aims with this essential guide to Nonviolent Communication (NVC). Judith Hanson Lasater and Ike Lasater, longtime students of yoga and Buddhism, had studied the concepts of satya (truth) and the Buddhist principle of right speech for years, but it was not until they began practicing Marshall Rosenberg’s techniques of NVC that the concept of speech as a spiritual practice became real for them.

Do you wish there was a way to raise well-behaved children without punishment? Are you afraid the only alternative is being overly indulgent? With Positive Discipline, an encouragement model based on both kindness and firmness, you don't have to choose between these two extremes. Using these 49 Positive Discipline tools honed and perfected after years of real-world research and feedback, you'll be able to work with your children instead of against them.

A classic guide to tricks and tactics for winning arguments, with commentary on the use of and defense against each tactic. The best summary of this audiobook is "being right doesn’t mean you’re gonna win, and this is why". It’s the ultimate guide to spotting the many different kinds of bull people pull in order to win over the crowd, rather than argue the point at hand. There’s very few of them that don’t immediately bring examples to mind, and having it laid out clearly like this is the perfect armour to stop people derailing you.

In The Emotional Intelligence Skills Workbook, psychologists Matthew McKay and Stephanie Catella draw from emotion efficacy therapy (EET) and acceptance and commitment therapy (ACT) to offer a wealth of practical skills you can use to navigate difficult conversations effectively while maintaining your relationships. You'll learn what emotional intelligence (EI) is, and why strengthening it can help you overcome conflict with others.

Are you constantly stressed by overwhelming demands? Does it feel like you can’t relax or get rid of stress? If so, you’re not alone. According to the Global Organization for Stress, 75 percent of Americans experienced moderate to high-stress levels in the past month. And even worse 89 percent of people complain about stress that causes serious damage to the physical and mental health.

Learning how to maintain strong, harmonious work relationships is essential. Unfortunately, at some point in your career, you'll have to work with people whose personalities or habits make every interaction with them a trial. Communications expert Renee Evenson has written the definitive phrasebook on how to confront the situations that can arise when dealing with difficult personalities and bring about a positive outcome. Powerful Phrases for Dealing with Difficult People is packed with practical and easy-to-use tactic.

What if the conflicts in our lives—from personal disagreements to workplace tensions to global divisions—all stem from the same root cause? The Anatomy of Peace shows how our biases and behaviors perpetuate cycles of conflict and, more importantly, how we can break free from these patterns to create lasting peace and meaningful change.

Do you want to improve your relationships and productivity, all by simply changing your listening habits? You already understand the importance of quality communication. But good communication is built not on speaking but on listening. In 10 easy steps, you can go from being a poor listener to an excellent one. At each step, you’ll learn how to navigate the pitfalls of strained communication, transforming your ability to exchange accurate, complete information and deepen emotional understanding and connectedness.

Dialogue provides practical guidelines for one of the essential elements of true partnership - learning how to talk together in honest and effective ways. It reveals how problems between managers and employees, and between companies or divisions within a larger corporation, stem from an inability to conduct a successful dialogue.

Many of us have a deep desire to make the world around us a better place. But often our good intentions are undermined by the fear that we are so insignificant in the big scheme of things that nothing we can do will actually help feed the world’s hungry, fix the damage of a Hurricane Katrina, or even get a healthy lunch program up and running in the local school. But extraordinary leaders such as Gandhi and even unlikely social activists such as Bob Geldof most often see themselves as harnessing the forces around them, rather than singlehandedly setting those forces in motion.

The Bible tells us that as far as it depends on us, we’re to be at peace with all people. But what happens when conflict is unavoidable? Here’s some good news: There are sociologically sound ways to deescalate conflict and win negotiations without acting like a jerk. Even better, you can actually emerge from conflicts with a stronger relationship with the person who was your adversary - whether it’s on the job, with your neighbor, in your marriage, or in a dark parking lot. When it comes to your current (or next) conflict, remember that resolution starts with de-escalation.

One of the most influential teachers in the field of focusing, Ann Weiser Cornell, shares a remarkably compassionate guide to setting the boundaries you need while creating healthy, happy relationships. If you’d like to set boundaries with kindness and compassion, this audiobook is for you.

Do you find that you're constantly walking on eggshells, afraid of saying something that will upset your ex and cause them to use your children against you? Are you feeling weighed down by your narcissistic co-parent's manipulations? Worried about how all of this is affecting your children? While you cannot change your ex and rid them of their damaging tendencies, you can control your actions and protect your children. This guide will show you how. Inside, you’ll discover:

In our default state, our brains constantly get in the way of effective communication. They are lazy, angry, immature, and distracted. They can make a difficult conversation impossible. But Andrew Newberg, M.D., and Mark Waldman have discovered a powerful strategy called Compassionate Communication that allows two brains to work together as one.

Developing successful relationships is critical to our success in both our personal and professional lives. The Power of Understanding People shows you how to establish and develop extremely effective relationships by providing you with techniques to better identify and understand the intrinsic needs of others. As a result, you will achieve better team dynamics, increased sales and client satisfaction, higher levels of employee engagement and performance, and even more satisfying marriages and friendships.