Conflict Communication
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You're It
- Crisis, Change, and How to Lead When It Matters Most
- Auteur(s): Leonard J. Marcus, Eric J. McNulty, Joseph M. Henderson, Autres
- Narrateur(s): Kevin T. Collins
- Durée: 12 h et 20 min
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Today, in an instant, leaders can find themselves face-to-face with crisis. An active shooter. A media controversy. A data breach. In You're It, the faculty of the National Preparedness Leadership Initiative at Harvard University takes you to the front lines of some of the toughest decisions facing our nation's leaders - from how to mobilize during a hurricane or in the aftermath of a bombing to halting a raging pandemic. They also take listeners through the tough decision-making inside the world's largest companies, hottest startups, and leading nonprofits.
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Excellent book
- Écrit par Amazon Customer le 2020-01-18
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You're It
- Crisis, Change, and How to Lead When It Matters Most
- Narrateur(s): Kevin T. Collins
- Durée: 12 h et 20 min
- Date de publication: 2019-06-11
- Langue: Anglais
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Leaders can find themselves face-to-face with crisis. An active shooter. A media controversy. A data breach. In You're It, the faculty of the National Preparedness Leadership Initiative at Harvard University takes you to the front lines of some of the toughest decisions....
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Prix courant: 32,31$ ou 1 crédit
Prix réduit: 32,31$ ou 1 crédit
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Toxic Friendships
- Knowing the Rules and Dealing with the Friends Who Break Them
- Auteur(s): Suzanne Degges-White, Judy Pochel Van Tieghem
- Narrateur(s): Erin Bennett
- Durée: 9 h et 24 min
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Good friends and healthy friendships are crucial to women's well-being at every stage of life. But what happens when a friendship turns toxic? When a friend becomes hurtful or mistreats another? When a friend abandons another in a time of need? Here, Suzanne Degges-White and Judy Pochel Van Tieghem explore such toxic friendships and how women navigate the ups and downs as well as how broken friendships can be mended and bad friendships ended.
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Disappointing
- Écrit par N. J. Groundwater le 2023-01-31
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Toxic Friendships
- Knowing the Rules and Dealing with the Friends Who Break Them
- Narrateur(s): Erin Bennett
- Durée: 9 h et 24 min
- Date de publication: 2016-06-27
- Langue: Anglais
- Suzanne Degges-White and Judy Pochel Van Tieghem explore toxic friendships and how women navigate the ups and downs as well as how broken friendships can be mended....
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Prix courant: 20,15$ ou 1 crédit
Prix réduit: 20,15$ ou 1 crédit
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Compassionate Conversations
- How to Speak and Listen from the Heart
- Auteur(s): Diane Musho Hamilton, Gabriel Menegale Wilson, Kimberly Myosai Loh
- Narrateur(s): Kaliswa Brewster
- Durée: 7 h et 54 min
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When a conversation takes a turn into the sometimes uncomfortable and often contentious topics of race, religion, gender, sexuality, and politics, it can be difficult to know what to say or how to respond to someone you disagree with. Compassionate Conversations empowers us to transform these conversations into opportunities to bridge divides and mend relationships by providing the basic set of skills we need to be successful, including listening, reframing, and dealing with strong emotions.
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Compassionate Conversations
- How to Speak and Listen from the Heart
- Narrateur(s): Kaliswa Brewster
- Durée: 7 h et 54 min
- Date de publication: 2021-01-27
- Langue: Anglais
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When a conversation takes a turn into the sometimes uncomfortable topics, it can be difficult to know what to say or how to respond. Compassionate Conversations empowers us to transform these conversations into opportunities to bridge divides and mend relationships....
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Prix courant: 26,31$ ou 1 crédit
Prix réduit: 26,31$ ou 1 crédit
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The Art of Effective Communication in Relationships for Couples
- A Simple, Effective, and Psychological Approach
- Auteur(s): Anna-Marie Lassonczyk, Obi Obata
- Narrateur(s): S.L. Albert
- Durée: 3 h et 23 min
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The art of effectively communicating with your partner in relationship is a simple, effective, and psychological approach to understanding why you have communication issues, and how you can use the appropriate skills and tools to mitigate conflicts and improve your communication in your relationship. Having difficulties in communication in relationships is okay, and you don’t have to feel ashamed about it, as you are by no means alone.
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The Art of Effective Communication in Relationships for Couples
- A Simple, Effective, and Psychological Approach
- Narrateur(s): S.L. Albert
- Durée: 3 h et 23 min
- Date de publication: 2022-07-14
- Langue: Anglais
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The art of effectively communicating with your partner in relationship is a simple, effective, and psychological approach to understanding why you have communication issues....
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Prix courant: 9,08$ ou 1 crédit
Prix réduit: 9,08$ ou 1 crédit
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Fight Less, Love More
- 5-Minute Conversations to Change Your Relationship without Blowing Up or Giving In
- Auteur(s): Laurie Puhn JD
- Narrateur(s): Vanessa Daniels
- Durée: 6 h et 40 min
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A Harvard-trained lawyer and mediator tells busy couples how to stop fighting and start communicating. Listeners will learn how to identify the bad verbal habits, instinctive responses, and emotional reasoning that can cloud judgment and ultimately lead to the deterioration of otherwise healthy relationships. With exercises, examples, and sample scripts, Puhn's modern voice presents simple five-minute strategies to create immediate, positive changes and provide long-lasting communication skills that couples can continually employ when faced with conflict.
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Fight Less, Love More
- 5-Minute Conversations to Change Your Relationship without Blowing Up or Giving In
- Narrateur(s): Vanessa Daniels
- Durée: 6 h et 40 min
- Date de publication: 2018-10-30
- Langue: Anglais
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A Harvard-trained lawyer and mediator tells busy couples how to stop fighting and start communicating....
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Prix courant: 22,26$ ou 1 crédit
Prix réduit: 22,26$ ou 1 crédit
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Conflict = Energy
- The Transformative Practice of Authentic Relating
- Auteur(s): Jason Digges
- Narrateur(s): Jason Digges
- Durée: 4 h et 24 min
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Authentic Relating provides the framework to transform every aspect of relationships—starting with the one to ourselves. It is truth and compassion together in a journey to become more awake and aware in every relationship. With practice, we can learn to alchemize conflict into clarity, connection, and creativity.
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Insightful and Practical
- Écrit par Rochelle le 2024-07-02
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Conflict = Energy
- The Transformative Practice of Authentic Relating
- Narrateur(s): Jason Digges
- Durée: 4 h et 24 min
- Date de publication: 2022-03-25
- Langue: Anglais
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Authentic Relating provides the framework to transform every aspect of relationships—starting with the one to ourselves. It is truth and compassion together in a journey to become more awake and aware in every relationship....
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Prix courant: 18,74$ ou 1 crédit
Prix réduit: 18,74$ ou 1 crédit
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HBR Guide to Dealing with Conflict
- HBR Guide Series
- Auteur(s): Amy Gallo
- Narrateur(s): Liisa Ivary
- Durée: 4 h et 51 min
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The HBR Guide to Dealing with Conflict will give you the advice you need to understand the most common sources of conflict; explore your options for addressing a disagreement; recognize whether you—and your counterpart—typically seek or avoid conflict; prepare for and engage in a difficult conversation; manage your and your counterpart's emotions; develop a resolution together; and know when to walk away.
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HBR Guide to Dealing with Conflict
- HBR Guide Series
- Narrateur(s): Liisa Ivary
- Série: HBR Guide Series
- Durée: 4 h et 51 min
- Date de publication: 2024-04-04
- Langue: Anglais
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The HBR Guide to Dealing with Conflict will give you the advice you need to understand the most common sources of conflict.
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Prix courant: 14,47$ ou 1 crédit
Prix réduit: 14,47$ ou 1 crédit
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Everybody Wins
- The Chapman Guide to Solving Conflicts Without Arguing
- Auteur(s): Dr. Gary Chapman
- Narrateur(s): Maurice England
- Durée: 1 h et 50 min
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This guide provides a simple blueprint for achieving solutions to everyday disagreements without having to have a "winner" and a "loser". By learning how to listen empathetically, respecting each other's ideas and feelings, and understanding why some issues are so important to your spouse, not only will those daily problems be worked out successfully, but both of you will end up feeling appreciated, respected, and loved.
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Everybody Wins
- The Chapman Guide to Solving Conflicts Without Arguing
- Narrateur(s): Maurice England
- Durée: 1 h et 50 min
- Date de publication: 2007-07-25
- Langue: Anglais
- This guide provides a simple blueprint for achieving solutions to everyday disagreements without having to have a "winner" and a "loser"....
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Prix courant: 15,14$ ou 1 crédit
Prix réduit: 15,14$ ou 1 crédit
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Perfect Phrases for Dealing with Difficult People
- Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations and Challenging Personalities
- Auteur(s): Susan Benjamin
- Narrateur(s): Caroline Miller
- Durée: 4 h et 38 min
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Whether it's hiring employees or creating teams, the Perfect Phrases series has the tools for precise, effective communication in any situation. With Perfect Phrases books, you have all the phrases you need to get things done, right at your fingertips!
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Perfect Phrases for Dealing with Difficult People
- Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations and Challenging Personalities
- Narrateur(s): Caroline Miller
- Durée: 4 h et 38 min
- Date de publication: 2021-08-10
- Langue: Anglais
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Whether it's hiring employees or creating teams, the Perfect Phrases series has the tools for precise, effective communication in any situation. With Perfect Phrases books, you have all the phrases you need to get things done, right at your fingertips....
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Prix courant: 14,93$ ou 1 crédit
Prix réduit: 14,93$ ou 1 crédit
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Powerful Phrases for Effective Customer Service
- Over 700 Ready-to-Use Phrases and Scripts That Really Get Results
- Auteur(s): Renee Evenson
- Narrateur(s): Kelly D’Ambrosio
- Durée: 7 h et 58 min
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Dealing with customers isn't easy, they aren't always right or even pleasant. Business author Renée Evenson ensures you’ll always have the right words to defuse tense interactions. Practical and insightful, this book ensures you’ll never again be at a loss for what to say to customers. In Powerful Phrases for Effective Customer Service, she covers 30 challenging customer behaviors and 20 common employee-caused negative encounters.
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Powerful Phrases for Effective Customer Service
- Over 700 Ready-to-Use Phrases and Scripts That Really Get Results
- Narrateur(s): Kelly D’Ambrosio
- Durée: 7 h et 58 min
- Date de publication: 2022-08-30
- Langue: Anglais
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Dealing with customers isn't easy, they aren't always right or even pleasant. Business author Renée Evenson ensures you’ll always have the right words to defuse tense interactions.
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Prix courant: 29,13$ ou 1 crédit
Prix réduit: 29,13$ ou 1 crédit
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21 Days to Better Boundaries
- A Guide to Setting Boundaries with Kindness + Compassion
- Auteur(s): Ann Weiser Cornell
- Narrateur(s): Lynnda Nelson
- Durée: 2 h et 52 min
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One of the most influential teachers in the field of focusing, Ann Weiser Cornell, shares a remarkably compassionate guide to setting the boundaries you need while creating healthy, happy relationships. If you’d like to set boundaries with kindness and compassion, this audiobook is for you.
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21 Days to Better Boundaries
- A Guide to Setting Boundaries with Kindness + Compassion
- Narrateur(s): Lynnda Nelson
- Durée: 2 h et 52 min
- Date de publication: 2023-01-24
- Langue: Anglais
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One of the most influential teachers in the field of focusing, Ann Weiser Cornell, shares a remarkably compassionate guide to setting the boundaries you need while creating healthy, happy relationships....
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Prix courant: 8,71$ ou 1 crédit
Prix réduit: 8,71$ ou 1 crédit
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Couples Therapy Workbook
- A Guide to Improve Communication and Build Depth Relationships
- Auteur(s): Keira A. Morrison
- Narrateur(s): Kelly Wilkinson
- Durée: 3 h et 50 min
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Real couples' relationships aren't just feelings and emotions - they require a bit of effort and a constant desire to grow up with our partners even in bad times. Learn practical secrets to achieve lasting love and a happy relationship, even if you are not super creative or romantic. Solutions for making relationships work won't magically fall from the sky. But today, because you are interested in this guide, you have come closer to becoming a person worth keeping close to, or what is the same, the ideal partner. Start improving your relationship today!
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Couples Therapy Workbook
- A Guide to Improve Communication and Build Depth Relationships
- Narrateur(s): Kelly Wilkinson
- Durée: 3 h et 50 min
- Date de publication: 2022-01-06
- Langue: Anglais
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Real couples' relationships aren't just feelings and emotions - they require a bit of effort and a constant desire to grow up with our partners even in bad times. Learn practical secrets to achieve lasting love and a happy relationship, even if you are not super creative or romantic....
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Prix courant: 18,74$ ou 1 crédit
Prix réduit: 18,74$ ou 1 crédit
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Cultural Intelligence
- Surviving and Thriving in the Global Village
- Auteur(s): David C. Thomas, Kerr C. Inkson
- Narrateur(s): Dave Clark
- Durée: 5 h et 29 min
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Globalization means that we need to be prepared to interact with people from a wide range of cultures. But it's impossible to learn the particular customs and traits of every culture you might regularly come into contact with. Cultural Intelligence teaches techniques that will allow you to function effectively in any culture. Instead of providing a laundry list of culturally specific dos and don'ts, Thomas and Inkson show how to pay attention in a mindful and creative way to cues in cross-cultural situations.
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Cultural Intelligence
- Surviving and Thriving in the Global Village
- Narrateur(s): Dave Clark
- Durée: 5 h et 29 min
- Date de publication: 2017-02-08
- Langue: Anglais
- Globalization means that we need to be prepared to interact with people from a wide range of cultures....
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Prix courant: 27,22$ ou 1 crédit
Prix réduit: 27,22$ ou 1 crédit
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The Politics of Ministry
- Navigating Power Dynamics and Negotiating Interests
- Auteur(s): Bob Burns, Tasha D. Chapman, Donald C. Guthrie
- Narrateur(s): Bob Souer
- Durée: 7 h et 17 min
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We all need help navigating the politics of ministry. In The Politics of Ministry, Bob Burns, Tasha Chapman, and Donald Guthrie combine their long ministry experience with sociological research on the topic. Filled with real-life stories taken from a variety of ministry settings, this book sets out wise principles and practices that help us see more clearly the political dynamics at play in our churches and parachurch ministries.
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The Politics of Ministry
- Navigating Power Dynamics and Negotiating Interests
- Narrateur(s): Bob Souer
- Durée: 7 h et 17 min
- Date de publication: 2019-01-08
- Langue: Anglais
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Filled with real-life stories taken from a variety of ministry settings, this book sets out wise principles and practices that help us see more clearly the political dynamics at play in our churches and parachurch ministries....
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Prix courant: 16,68$ ou 1 crédit
Prix réduit: 16,68$ ou 1 crédit
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How to Win Arguments
- Learn Strategic and Powerful Techniques to Win Arguments in an Effective Way. A Life Skill for Everyone and a Great Way to Become...Development, Success and Happiness
- Auteur(s): Robert Krishna
- Narrateur(s): Christopher Miller
- Durée: 5 h et 12 min
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Arguing is probably one of the more frustrating things to do, especially if you're not arguing with someone who's equally matched. There are some tips and tricks that might help you win an argument, and it is important to remember that the best arguments are always backed up with data.
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Is this some kind of AI garbage?
- Écrit par Rob St.George le 2024-05-24
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How to Win Arguments
- Learn Strategic and Powerful Techniques to Win Arguments in an Effective Way. A Life Skill for Everyone and a Great Way to Become...Development, Success and Happiness
- Narrateur(s): Christopher Miller
- Durée: 5 h et 12 min
- Date de publication: 2022-10-11
- Langue: Anglais
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Arguing is probably one of the more frustrating things to do, especially if you're not arguing with someone who's equally matched. There are some tips and tricks that might help you win an argument, and it is important to remember that the best arguments are always backed up with data....
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Prix courant: 20,19$ ou 1 crédit
Prix réduit: 20,19$ ou 1 crédit
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Good Self, Bad Self
- Transforming Your Worst Qualities into Your Biggest Assets
- Auteur(s): Judy Smith
- Narrateur(s): Lisa Reneé Pitts
- Durée: 8 h et 42 min
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As America's number-one crisis-management expert, Judy Smith has been asked to help overcome the obstacles faced by some of the most well-known companies, celebrities, and politicians of our time. In the process she has discovered that, whether or not one is a household name, there are universal character flaws, trouble spots, and weaknesses that exist in everyone. Over the years, Smith has been able to identify these high-risk traits that often lead to marital, financial, professional, or personal imprudence.
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Good Self, Bad Self
- Transforming Your Worst Qualities into Your Biggest Assets
- Narrateur(s): Lisa Reneé Pitts
- Durée: 8 h et 42 min
- Date de publication: 2012-04-23
- Langue: Anglais
- In Good Self, Bad Self, Judy Smith distills years of experience to share the tools we all need to face our mistakes and ultimately overcome them....
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Prix courant: 32,41$ ou 1 crédit
Prix réduit: 32,41$ ou 1 crédit
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Telecare
- How to Provide Exceptional Customer Service Over the Phone
- Auteur(s): Career Track
- Narrateur(s): Rick Brinkman, Rick Kirschner
- Durée: 3 h et 50 min
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Every time the phone rings, your business is on the line. When customers call, how do your people come across? Are they friendly? Empathetic? In control? Willing to help - even if it means going out of their way? This informational course will give you tips and techniques to give your customers exceptional telephone customer service.
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Telecare
- How to Provide Exceptional Customer Service Over the Phone
- Narrateur(s): Rick Brinkman, Rick Kirschner
- Durée: 3 h et 50 min
- Date de publication: 2019-10-01
- Langue: Anglais
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This informational course will give you tips and techniques to give your customers exceptional telephone customer service....
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Prix courant: 14,47$ ou 1 crédit
Prix réduit: 14,47$ ou 1 crédit
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Exceptional Customer Service
- Auteur(s): Fred Pryor Seminars
- Narrateur(s): Mark Neves
- Durée: 4 h et 3 min
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Today's business environment is getting more competitive every day. Customer loyalty is becoming a quaint, old-fashioned notion. Customers shop around. And service that wows the customer is crucial in securing new business and preserving those long-standing associations with valuable clients. The bottom line: Satisfied customers equal success!
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Exceptional Customer Service
- Narrateur(s): Mark Neves
- Durée: 4 h et 3 min
- Date de publication: 2019-10-01
- Langue: Anglais
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Professional customer contact is a learned skill - something everyone in your organization can improve by developing new skills and keeping old ones well practiced. This popular, best-selling program provides the best advice available on how to wow your customers....
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Prix courant: 14,47$ ou 1 crédit
Prix réduit: 14,47$ ou 1 crédit
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Simple Scripts for Problems at Work
- Auteur(s): Pryor Learning Solutions
- Narrateur(s): Michelle Milldyke
- Durée: 1 h et 5 min
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With the tips and techniques taught in this power-packed audiobook, you'll learn to respond to the most difficult situations with dignity, diplomacy, and poise. Even when you're put on the spot, you'll learn to use these simple scripts (and create your own!) to work through a variety of tough situations and get your point across, guilt-free. Plus, you'll learn about the importance of the inflection, tone, and timing - because how you say it is just as important as what you say.
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Simple Scripts for Problems at Work
- Narrateur(s): Michelle Milldyke
- Durée: 1 h et 5 min
- Date de publication: 2019-10-01
- Langue: Anglais
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With the tips and techniques taught in this power-packed audiobook, you'll learn to respond to the most difficult situations with dignity, diplomacy, and poise....
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Prix courant: 10,01$ ou 1 crédit
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Attitude 101
- What Every Leader Needs to Know
- Auteur(s): John C. Maxwell
- Narrateur(s): Sean Runnette
- Durée: 2 h et 12 min
- Version intégrale
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Au global
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Performance
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Histoire
Attitude can make or break you and the people you lead. Good attitudes on a team do not guarantee its success, but bad attitudes guarantee its ruin. So says New York Times best-selling author and leadership expert John C. Maxwell in this highly practical primer, Attitude 101.
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Attitude 101
- What Every Leader Needs to Know
- Narrateur(s): Sean Runnette
- Durée: 2 h et 12 min
- Date de publication: 2015-04-14
- Langue: Anglais
- With this concise and listener-friendly guidebook, you can master attitude issues....
Échec de l'ajout au panier.
Veuillez réessayer plus tardÉchec de l'ajout à la liste d'envies.
Veuillez réessayer plus tardÉchec de la suppression de la liste d’envies.
Veuillez réessayer plus tardÉchec du suivi du balado
Ne plus suivre le balado a échoué
Prix courant: 17,47$ ou 1 crédit
Prix réduit: 17,47$ ou 1 crédit
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