Customer Behavior

Liste de produits
    • 12 Proven Strategies for a Customer-Driven World
    • Auteur(s): Steve Andersen, Dave Stein
    • Narrateur(s): Jeff Cummings
    • Durée: 8 h et 39 min
    • Date de publication: 2016-04-04
    • Langue: Anglais
    • 3 out of 5 stars 1 évaluation
    • This evidence-based book provides listeners with a proven methodology for driving success before, during, and after every sale....

    Prix courant: 26,00$ ou 1 crédit

    Prix réduit: 26,00$ ou 1 crédit

    • How the Innovative Pizza Giant Used Technology to Deliver a Customer Experience Revolution
    • Auteur(s): Marcia Layton Turner
    • Narrateur(s): James Fuertes
    • Série: The Business Storybook Series
    • Durée: 3 h et 5 min
    • Date de publication: 2020-10-27
    • Langue: Anglais
    • Pas de évaluations
    • Imagine if you were there, taking notes, as a small pizza joint became one of the most successful restaurants in the world. The Domino’s Story will help you understand and adopt the competitive strategies, workplace culture, and business practices....

    Prix courant: 19,80$ ou 1 crédit

    Prix réduit: 19,80$ ou 1 crédit

    • How to Reimagine Customer Experience to Transform Your Business
    • Auteur(s): Joseph A. Michelli
    • Narrateur(s): Joseph A. Michelli
    • Durée: 4 h et 24 min
    • Date de publication: 2024-03-26
    • Langue: Anglais
    • Pas de évaluations
    • It takes a special kind of magic for a challenger brand to achieve seemingly impossible customer-centric results. It’s that magic that makes Australian telecommunications company Macquarie Technology world leaders in award-winning customer experience....

    Prix courant: 21,36$ ou 1 crédit

    Prix réduit: 21,36$ ou 1 crédit

    • How to Create Relevant and Memorable Experiences at Every Touchpoint
    • Auteur(s): Nicholas J. Webb
    • Narrateur(s): James Foster
    • Durée: 7 h et 1 min
    • Date de publication: 2015-12-27
    • Langue: Anglais
    • 4 out of 5 stars 4 évaluations
    • What Customers Crave examines how the hyper-connected economy is radically changing consumer expectations, and reveals what companies need to do to stay on top....

    Prix courant: 26,00$ ou 1 crédit

    Prix réduit: 26,00$ ou 1 crédit

    • A Simple, Speedy, and Sustainable Path to Superior Growth
    • Auteur(s): Eddie Yoon
    • Narrateur(s): Chris Sorensen
    • Durée: 4 h et 14 min
    • Date de publication: 2017-05-05
    • Langue: Anglais
    • 1 out of 5 stars 1 évaluation
    • Pork dorks. Craftsters. American Girl fans. Despite their different tastes, these eclectic diehards have a lot in common: they're obsessed about a specific brand, product, or category....

    Prix courant: 14,47$ ou 1 crédit

    Prix réduit: 14,47$ ou 1 crédit

    • 101 Tips for Success in Consulting
    • Auteur(s): Lew Sauder
    • Narrateur(s): Jeff Porter
    • Durée: 4 h et 43 min
    • Date de publication: 2012-02-20
    • Langue: Anglais
    • 5 out of 5 stars 1 évaluation
    • Consulting 101 provides you with 101 useful tips to optimize your professional performance and jump-start your consulting career with success.

    Prix courant: 19,78$ ou 1 crédit

    Prix réduit: 19,78$ ou 1 crédit

    • How Brands and Consumers Use Social Media To Build a Better World
    • Auteur(s): Simon Mainwaring
    • Narrateur(s): John Lee
    • Durée: 10 h et 25 min
    • Date de publication: 2011-08-29
    • Langue: Anglais
    • Pas de évaluations
    • Simon Mainwaring offers a visionary new practice in which brands leverage social media to earn consumer goodwill, loyalty, and profit....

    Prix courant: 41,67$ ou 1 crédit

    Prix réduit: 41,67$ ou 1 crédit

    • How Great Organizations Do Ordinary Things in Extraordinary Ways
    • Auteur(s): William C. Taylor
    • Narrateur(s): Mark Deakins
    • Durée: 6 h et 47 min
    • Date de publication: 2016-09-20
    • Langue: Anglais
    • 4 out of 5 stars 1 évaluation
    • Far away from Silicon Valley, in familiar, traditional, even unglamorous fields, ordinary people are unleashing extraordinary advances that amaze customers, energize employees....

    Prix courant: 37,05$ ou 1 crédit

    Prix réduit: 37,05$ ou 1 crédit

    • Cracking the Code to Customer Devotion
    • Auteur(s): Sandy Rogers, Lisa Larsen, Leena Rinne, Bob Whitman - foreword
    • Narrateur(s): Lisa Larsen
    • Durée: 6 h et 39 min
    • Date de publication: 2019-04-16
    • Langue: Anglais
    • Pas de évaluations
    • In business, if people merely like you, you’re in trouble. They need to love you! Learn how building loyalty and modeling great customer service behavior to develop frontline teams is the key to building raving fans....

    Prix courant: 25,63$ ou 1 crédit

    Prix réduit: 25,63$ ou 1 crédit

    • Service Design, Strategy, and the Art of Customer Delight
    • Auteur(s): Thomas A. Stewart, Patricia O'Connell
    • Narrateur(s): Mike Chamberlain
    • Durée: 8 h et 44 min
    • Date de publication: 2016-11-29
    • Langue: Anglais
    • Pas de évaluations
    • Woo, Wow, and Win reveals the importance of designing your company around service and offers clear, practical strategies based on the idea that the design of services is different from manufacturing....

    Prix courant: 32,41$ ou 1 crédit

    Prix réduit: 32,41$ ou 1 crédit

  • Prix courant: 27,77$ ou 1 crédit

    Prix réduit: 27,77$ ou 1 crédit

  • Prix courant: 15,14$ ou 1 crédit

    Prix réduit: 15,14$ ou 1 crédit

    • A Modern Guide for Local Mortgage Pros Left Behind by the Digital Customer
    • Auteur(s): Alec Hanson
    • Narrateur(s): Alec Hanson
    • Durée: 5 h et 10 min
    • Date de publication: 2020-06-01
    • Langue: Anglais
    • 5 out of 5 stars 1 évaluation
    • Social media marketing, successful campaigns, and brand building are simpler than you think. Put technology to work for your business and increase your digital visibility. With these smart solutions, your traditional sales business will thrive in the new real estate landscape....

    Prix courant: 25,00$ ou 1 crédit

    Prix réduit: 25,00$ ou 1 crédit

    • Auteur(s): Shep Hyken
    • Narrateur(s): Shep Hyken
    • Durée: 4 h et 42 min
    • Date de publication: 2021-08-13
    • Langue: Anglais
    • 5 out of 5 stars 1 évaluation
    • How do you build a business that thrives during good times and bad? Is there a strategy that can set up your company up for success, no matter what curveballs the world may throw your way? There is: Turn customers into repeat customers....

    Prix courant: 14,09$ ou 1 crédit

    Prix réduit: 14,09$ ou 1 crédit

    • Enchanting Customers with Premium Brand Experiences
    • Auteur(s): Riccardo Illy
    • Narrateur(s): Sam Rushton
    • Durée: 6 h et 16 min
    • Date de publication: 2022-02-22
    • Langue: Anglais
    • Pas de évaluations
    • Italian brands are known to create some of the most premium, sought-after products in the world. Learn to compete in the modern marketplace using the proven business principles that Italian brands have been employing for generations....

    Prix courant: 25,63$ ou 1 crédit

    Prix réduit: 25,63$ ou 1 crédit

    • Embracing Brand Citizenship to Fuel Both Purpose and Profit
    • Auteur(s): Anne Bahr Thompson
    • Narrateur(s): Marguerite Gavin
    • Durée: 9 h et 36 min
    • Date de publication: 2017-11-17
    • Langue: Anglais
    • Pas de évaluations
    • Good works are no longer optional. For many businesses, success comes in unexpected ways. Toms grew into a $600-million company by giving away 35 million pair of shoes....

    Prix courant: 33,39$ ou 1 crédit

    Prix réduit: 33,39$ ou 1 crédit

    • Everyone Is Connected. Connect Your Business to Everyone
    • Auteur(s): Mitch Joel
    • Narrateur(s): Mitch Joel
    • Durée: 7 h et 35 min
    • Date de publication: 2009-09-04
    • Langue: Anglais
    • Pas de évaluations
    • Here's THE audiobook that entrepreneurs have been waiting for - the inner-secrets of how successful Internet capitalists make millions by knowing who to reach and how to reach them....

    Prix courant: 31,16$ ou 1 crédit

    Prix réduit: 31,16$ ou 1 crédit

    • How Net Promoter Can Transform Your Business
    • Auteur(s): Richard Owen, Laura L. Brooks
    • Narrateur(s): Melissa Edris
    • Durée: 8 h et 57 min
    • Date de publication: 2020-07-09
    • Langue: Anglais
    • Pas de évaluations
    • Answering the Ultimate Question builds on the link between Net Promoter Scores and business growth and profitability....

    Prix courant: 22,26$ ou 1 crédit

    Prix réduit: 22,26$ ou 1 crédit

    • The Essential Guide to Customer and Employee Experience
    • Auteur(s): Jason S. Bradshaw
    • Narrateur(s): Jason S. Bradshaw
    • Durée: 3 h et 9 min
    • Date de publication: 2019-11-25
    • Langue: Anglais
    • Pas de évaluations
    • Of all the things that can make or break your business, the most critical is experience. Great experiences inspire customers and employees to advocate for you, while bad ones do the opposite. It sounds obvious, but so many companies fail because of this....

    Prix courant: 18,74$ ou 1 crédit

    Prix réduit: 18,74$ ou 1 crédit

    • How to Transform the Customer Experience for the World’s Most Powerful Consumers
    • Auteur(s): Bridget Brennan
    • Narrateur(s): Lisa Wright
    • Durée: 4 h et 19 min
    • Date de publication: 2019-03-05
    • Langue: Anglais
    • Pas de évaluations
    • Bridget Brennan, CEO of Female Factor, shows listeners how to win sales and grow market share by creating a customer experience that appeals to the most powerful consumers: women....

    Prix courant: 22,13$ ou 1 crédit

    Prix réduit: 22,13$ ou 1 crédit