Customer Business

Liste de produits
    • Defy Normal, Exploit Imperfection and Captivate Your Customers
    • Auteur(s): Stan Phelps, David Rendall
    • Narrateur(s): Stan Phelps, Mike Maddock, David Rendall
    • Durée: 5 h et 9 min
    • Date de publication: 2019-03-14
    • Langue: Anglais
    • Pas de évaluations
    • Companies need to stand out in a crowded marketplace, but true differentiation is increasingly rare. Based on over 200 case studies, Pink Goldfish provides an unconventional seven-part framework for achieving competitive separation by embracing flaws instead of fixing them....

    Prix courant: 25,00$ ou 1 crédit

    Prix réduit: 25,00$ ou 1 crédit

    • Customer-centric Strategy for Enduring Growth
    • Auteur(s): Marion Debruyne
    • Narrateur(s): Teri Schnaubelt
    • Durée: 8 h et 14 min
    • Date de publication: 2019-03-19
    • Langue: Anglais
    • Pas de évaluations
    • Innovation expert Marion Debruyne explains how to become an outside-in organization by constantly connecting with the market to anticipate changes, converting customer insights into actionable change and collaborating with others where their own capabilities fall short....

    Prix courant: 26,00$ ou 1 crédit

    Prix réduit: 26,00$ ou 1 crédit

    • Auteur(s): Roy Barnes, Bob Kelleher
    • Narrateur(s): Stephen R. Thorne
    • Durée: 11 h et 6 min
    • Date de publication: 2020-06-30
    • Langue: Anglais
    • Pas de évaluations
    • Customer Experience for Dummies helps you listen to your customers and offers friendly, practical, and easy-to-implement solutions for incorporating customer engagement into your business plans and keep the crowds singing your praises....

    Prix courant: 27,83$ ou 1 crédit

    Prix réduit: 27,83$ ou 1 crédit

    • A Guide to Success on Your Own Terms
    • Auteur(s): Andy Paul
    • Narrateur(s): Andy Paul
    • Durée: 3 h et 3 min
    • Date de publication: 2022-02-22
    • Langue: Anglais
    • 4.5 out of 5 stars 2 évaluations
    • Persuasion is not a sales skill - it’s a blunt instrument of last resort that sellers use when they don’t know how to influence the choices their buyers make. It’s the weapon of choice for mindless, uninspired sellers....

    Prix courant: 17,19$ ou 1 crédit

    Prix réduit: 17,19$ ou 1 crédit

    • Service Design, Strategy, and the Art of Customer Delight
    • Auteur(s): Thomas A. Stewart, Patricia O'Connell
    • Narrateur(s): Mike Chamberlain
    • Durée: 8 h et 44 min
    • Date de publication: 2016-11-29
    • Langue: Anglais
    • Pas de évaluations
    • Woo, Wow, and Win reveals the importance of designing your company around service and offers clear, practical strategies based on the idea that the design of services is different from manufacturing....

    Prix courant: 32,41$ ou 1 crédit

    Prix réduit: 32,41$ ou 1 crédit

    • Managing the Employee-Customer Encounter
    • Auteur(s): John H. Fleming Ph.D., Jim Asplund
    • Narrateur(s): Tom Parks
    • Durée: 7 h et 43 min
    • Date de publication: 2016-11-29
    • Langue: Anglais
    • 5 out of 5 stars 1 évaluation
    • This book offers an innovative, research-based approach to one of the toughest challenges businesses face today: how to drive success by effectively managing....

    Prix courant: 26,00$ ou 1 crédit

    Prix réduit: 26,00$ ou 1 crédit

    • Ready or Not, AI Enabled Non-Human Customers Are Coming to Your Business. How You Adapt Will Make or Break Your Future
    • Auteur(s): Don Scheibenreif, Mark Raskino
    • Narrateur(s): Don Scheibenreif, Mark Raskino, Daryl Plummer
    • Durée: 7 h et 51 min
    • Date de publication: 2024-04-11
    • Langue: Anglais
    • Pas de évaluations
    • For thousands of years, customers have been individual humans, families or organizations. But soon, generative AI enabled software and hardware machines will start to act as customers. First they will shop for us, later they will act for themselves.

    Prix courant: 25,00$ ou 1 crédit

    Prix réduit: 25,00$ ou 1 crédit

    • How You as a Business Owner Can Build a Following of Loyal Customers and Avoid Ad Rejection, Even If You Are a Beginner
    • Auteur(s): Jeff Murray
    • Narrateur(s): Benjamin Koschella
    • Durée: 3 h et 27 min
    • Date de publication: 2022-08-17
    • Langue: Anglais
    • Pas de évaluations
    • Whether you want to build brand awareness, gain a loyal following, or boost your sales, Facebook advertising will definitely help you achieve your business goals…but only if you know the right strategies. Get ready to reach thousands or even millions of your ideal customers....

    Prix courant: 18,74$ ou 1 crédit

    Prix réduit: 18,74$ ou 1 crédit

    • How Data, AI, and Trust Change Everything
    • Auteur(s): Martin Kihn, Andrea Lin
    • Narrateur(s): Dean Gallagher
    • Durée: 8 h et 30 min
    • Date de publication: 2024-11-13
    • Langue: Anglais
    • Pas de évaluations
    • Become more competitive by developing a superior customer experience through data, AI, and trust.

    Prix courant: 14,02$ ou 1 crédit

    Prix réduit: 14,02$ ou 1 crédit

    • How to Keep Clients on Board Long-Term and Reduce Churn
    • Auteur(s): Josh Nelson
    • Narrateur(s): Frank Di Piazza
    • Durée: 3 h et 15 min
    • Date de publication: 2022-09-02
    • Langue: Anglais
    • 5 out of 5 stars 1 évaluation
    • While there are hundreds of books focused on "getting" clients, nobody tells you the harsh reality: If you can’t keep clients, you don’t have a business. So how do you get them to stay? Believe it or not, it’s not about results....

    Prix courant: 18,74$ ou 1 crédit

    Prix réduit: 18,74$ ou 1 crédit

    • The Book Every Call Center Must Have
    • Auteur(s): Joshua Martin
    • Narrateur(s): Ron Ganger
    • Série: The Book Every Call Center Must Have, Livre 1
    • Durée: 1 h et 38 min
    • Date de publication: 2021-03-17
    • Langue: Anglais
    • 5 out of 5 stars 1 évaluation
    • Mastering the Irate Caller is a treasure chest of strategies that will help improve employee morale, customer retention, and mental health in the call center field....

    Prix courant: 8,71$ ou 1 crédit

    Prix réduit: 8,71$ ou 1 crédit

    • How to Influence Your Customers to Buy More and Why an Ethical Approach Will Always Win
    • Auteur(s): Chloë Thomas
    • Narrateur(s): Chloë Thomas
    • Durée: 5 h et 11 min
    • Date de publication: 2016-05-26
    • Langue: Anglais
    • Pas de évaluations
    • From generating traffic to getting the customers' first purchases and then turning them into advocates, Customer Manipulation is the bible for putting the customer at the heart of your business....

    Prix courant: 26,40$ ou 1 crédit

    Prix réduit: 26,40$ ou 1 crédit

    • Harnessing Data and AI to Reinvent Customer Engagement
    • Auteur(s): Tom Chavez, Chris O'Hara, Vivek Vaidya
    • Narrateur(s): LJ Ganser
    • Durée: 6 h et 17 min
    • Date de publication: 2019-02-19
    • Langue: Anglais
    • 4 out of 5 stars 2 évaluations
    • The team behind the data management platform that helps fuel Salesforce - the number one customer relationship management (CRM) company in the world - presents this indispensable guide to data-powered marketing....

    Prix courant: 25,00$ ou 1 crédit

    Prix réduit: 25,00$ ou 1 crédit

    • Powerful Strategies That Move Customers to Make Fast, Favorable Decisions
    • Auteur(s): Andy Paul
    • Narrateur(s): Grover Gardner
    • Durée: 6 h et 32 min
    • Date de publication: 2014-12-17
    • Langue: Anglais
    • Pas de évaluations
    • Amp up Your Sales reveals how to simplify your sales strategy, maximize the value of your selling, and amplify your sales responsiveness....

    Prix courant: 31,16$ ou 1 crédit

    Prix réduit: 31,16$ ou 1 crédit

    • Who's Winning and How in the Battle for Customers
    • Auteur(s): Fred Wiersema
    • Narrateur(s): P.J. Brown
    • Durée: 3 h et 27 min
    • Date de publication: 2001-05-24
    • Langue: Anglais
    • Pas de évaluations
    • In the decade since renowned business strategist Fred Wiersema first began research for his #1 best seller, The Discipline of Market Leaders, profound changes have transformed...

    Prix courant: 14,99$ ou 1 crédit

    Prix réduit: 14,99$ ou 1 crédit

    • Building Business & Community Through Farming Healthy Food
    • Auteur(s): Marty Travis
    • Narrateur(s): Marty Travis
    • Durée: 5 h et 37 min
    • Date de publication: 2022-04-19
    • Langue: Anglais
    • Pas de évaluations
    • This book is perfect for anyone who eats and wants to understand what it takes to produce healthy food. Through new ideas and a different perspective, Marty shares a winning formula for success in modern family farming....

    Prix courant: 14,47$ ou 1 crédit

    Prix réduit: 14,47$ ou 1 crédit

    • Turning Conventional Management Upside Down
    • Auteur(s): Vineet Nayar
    • Narrateur(s): Shawn K. Jain
    • Durée: 4 h et 30 min
    • Date de publication: 2025-05-20
    • Langue: Anglais
    • Pas de évaluations
    • Refreshingly honest and practical, this book offers valuable insights for managers seeking to realize their aspirations to grow faster and become self-propelled engines of change.

    Prix courant: 11,39$ ou 1 crédit

    Prix réduit: 11,39$ ou 1 crédit

    • Auteur(s): Shep Hyken
    • Narrateur(s): Shep Hyken
    • Durée: 4 h et 42 min
    • Date de publication: 2021-08-13
    • Langue: Anglais
    • 5 out of 5 stars 1 évaluation
    • How do you build a business that thrives during good times and bad? Is there a strategy that can set up your company up for success, no matter what curveballs the world may throw your way? There is: Turn customers into repeat customers....

    Prix courant: 14,09$ ou 1 crédit

    Prix réduit: 14,09$ ou 1 crédit

    • The Real Secret to Delivering Legendary Customer Experiences
    • Auteur(s): Jeb Blount
    • Narrateur(s): Jeb Blount
    • Durée: 5 h et 7 min
    • Date de publication: 2020-07-17
    • Langue: Anglais
    • 3 out of 5 stars 2 évaluations
    • What you experience is what you remember. The more emotional the experience, the deeper it is branded into your memory. Experience has a massive impact on buying decisions....

    Prix courant: 17,81$ ou 1 crédit

    Prix réduit: 17,81$ ou 1 crédit

    • How a New Generation of Technology Vendors Thrives Through True Customer Success
    • Auteur(s): Paul J Henderson
    • Narrateur(s): Paul Henderson
    • Durée: 4 h et 29 min
    • Date de publication: 2019-08-07
    • Langue: Anglais
    • Pas de évaluations
    • Stand aside, we’re coming through! That’s the cry of a new generation of technology vendors. They have a new approach to enabling success for their customers. And they’re thriving as a result. These vendors all have subscription pricing at the heart of their business....

    Prix courant: 23,18$ ou 1 crédit

    Prix réduit: 23,18$ ou 1 crédit