Customer Care
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Customer Care
- The Ultimate Guide to Strategic Customer Support That Gets Your Business Loyal Clients
- Auteur(s): Ruby Charitys
- Narrateur(s): Jesse Gross
- Durée: 17 min
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This audiobook will discuss in-depth how you can get and keep loyal customers. It will show you what your potential customers expect to see at a high-quality business. It will guide you on how to train your employees and be able to emphasize how important their actions speak louder than words. Invest in a program that's geared towards strategic customer support. One which will allow your business to outshine the competition.
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Customer Care
- The Ultimate Guide to Strategic Customer Support That Gets Your Business Loyal Clients
- Narrateur(s): Jesse Gross
- Durée: 17 min
- Date de publication: 2019-04-30
- Langue: Anglais
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This audiobook will discuss in-depth how you can get and keep loyal customers. It will show you what your potential customers expect to see at a high-quality business....
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Prix courant: 5,04$ ou 1 crédit
Prix réduit: 5,04$ ou 1 crédit
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Customer Service: The Sandler Way
- 48 Rules for Strategic Customer Care
- Auteur(s): Anne MacKeigan
- Narrateur(s): Sean Pratt
- Durée: 3 h et 56 min
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What would a social media revolt, based on a single mishandled customer exchange, cost your company? This book's 48 rules for strategic customer care give you the guidelines you need to make intelligent strategic investments in customer care, based on the world-famous Sandler Selling System. Customer Service: The Sandler Way helps you and create and sustain a working culture built on the belief that the customer not only matters, but is the only reason your organization exists.
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Customer Service: The Sandler Way
- 48 Rules for Strategic Customer Care
- Narrateur(s): Sean Pratt
- Durée: 3 h et 56 min
- Date de publication: 2018-11-01
- Langue: Anglais
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What would a social media revolt, based on a single mishandled customer exchange, cost your company? This book's 48 rules for strategic customer care give you the guidelines you need to make intelligent strategic investments in customer care, based on the world-famous Sandler Selling System....
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Prix courant: 14,47$ ou 1 crédit
Prix réduit: 14,47$ ou 1 crédit
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Customer Care Excellence
- How to Create an Effective Customer Focus
- Auteur(s): Sarah Cook
- Narrateur(s): Karen Cass
- Durée: 10 h et 56 min
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Customer loyalty is essential to the long term financial success of your business, but with more choice then ever before, customers today have high expectations of the products and services they use. To continue to meet - and even to exceed - these high expectations, you need a top notch customer services system in place, and Customer Care Excellence will enable you to achieve just that.
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Customer Care Excellence
- How to Create an Effective Customer Focus
- Narrateur(s): Karen Cass
- Durée: 10 h et 56 min
- Date de publication: 2017-11-30
- Langue: Anglais
- In clear, practical language, this book takes you through how you can develop and sustain a customer-service focus within your company....
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Prix courant: 32,00$ ou 1 crédit
Prix réduit: 32,00$ ou 1 crédit
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Becoming the Change
- Leadership Behavior Strategies for Continuous Improvement in Healthcare
- Auteur(s): John Toussaint, Kim Barnas, Emily Adams - contributor
- Narrateur(s): Kyle Tait
- Durée: 5 h et 37 min
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Health care is in the midst of a massive disruption. With financial structures in tatters and the future uncertain, this is the moment to begin the revolution. But first, leaders need to learn how to support staff at all levels as they make transformational improvements in care. This book demonstrates that real change is very personal and has to start at the top - whether you're an executive, governing board member, manager, or physician.
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Becoming the Change
- Leadership Behavior Strategies for Continuous Improvement in Healthcare
- Narrateur(s): Kyle Tait
- Durée: 5 h et 37 min
- Date de publication: 2021-07-14
- Langue: Anglais
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Health care is in the midst of a massive disruption. With financial structures in tatters and the future uncertain, this is the moment to begin the revolution. But first, leaders need to learn how to support staff at all levels as they make transformational improvements in care....
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Prix courant: 22,26$ ou 1 crédit
Prix réduit: 22,26$ ou 1 crédit
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Customer Care: A Guide to Successful Customer Service
- Auteur(s): Gavin Llambes
- Narrateur(s): Gavin Llambes
- Durée: 51 min
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Gain the tools you need to provide excellent customer service. You will find within easy-to-understand and simple-to-apply techniques for improving your customer's experience.
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Customer Care: A Guide to Successful Customer Service
- Narrateur(s): Gavin Llambes
- Durée: 51 min
- Date de publication: 2018-07-25
- Langue: Anglais
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Gain the tools you need to provide excellent customer service. You will find within easy-to-understand and simple-to-apply techniques for improving your customer's experience....
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Prix courant: 4,95$ ou 1 crédit
Prix réduit: 4,95$ ou 1 crédit
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Customer Success Bundle: 2 in 1 Bundle
- Customer Care, Customer Service
- Auteur(s): Ruby Charitys, Anne M. Bacal
- Narrateur(s): Jesse Gross, Nick Dolle
- Durée: 39 min
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Almost every business depends on its customers and your one is probably no different. Without the customer there is no order and without the order there is no profit. It's easy to see how a business could quickly fold without great customer service at its core. Making sure your customer service is as good a it can be is now much easier with this bundle.
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Customer Success Bundle: 2 in 1 Bundle
- Customer Care, Customer Service
- Narrateur(s): Jesse Gross, Nick Dolle
- Durée: 39 min
- Date de publication: 2020-11-19
- Langue: Anglais
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Almost every business depends on its customers and your one is probably no different. Without the customer there is no order and without the order there is no profit. It's easy to see how a business could quickly fold without great customer service at its core....
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Prix courant: 7,00$ ou 1 crédit
Prix réduit: 7,00$ ou 1 crédit
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The 77 Best Strategies to Grow Your Early Childhood Program - Second Edition
- Proven, Cutting-Edge Ideas Your Competitors Are Probably Not Using
- Auteur(s): Kris Murray
- Narrateur(s): Kris Murray
- Durée: 2 h et 33 min
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The goal of this book is to hand you easy-to-implement ideas that can help you get fully enrolled in your early childhood program, with a waiting list. And not just any old ideas - these are the 77 best ideas and strategies we use consistently. Kris Murray has helped hundreds of owners grow their enrollment by 15 to 300 percent in just a few months, so it’s possible for you too. In fact, she has included some of their case studies and results from using the ideas in this book, to provide you with proof and inspiration.
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The 77 Best Strategies to Grow Your Early Childhood Program - Second Edition
- Proven, Cutting-Edge Ideas Your Competitors Are Probably Not Using
- Narrateur(s): Kris Murray
- Durée: 2 h et 33 min
- Date de publication: 2022-05-12
- Langue: Anglais
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The goal of this book is to hand you easy-to-implement ideas that can help you get fully enrolled in your early childhood program, with a waiting list. And not just any old ideas - these are the 77 best ideas and strategies we use consistently....
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Prix courant: 8,71$ ou 1 crédit
Prix réduit: 8,71$ ou 1 crédit
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Las dos caras del servicio [The Two Sides of Service]
- 34 experiencias que nos recuerdan la importancia de servir [34 Experiences That Remind Us of the Importance of Serving]
- Auteur(s): Gabriel Vallejo López
- Narrateur(s): Gabriel Vallejo López
- Durée: 6 h et 40 min
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Gabriel Vallejo López presenta 34 casos ¡de la vida real! que nos recuerdan la importancia de tener modelos de servicio al cliente de clase mundial.
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Las dos caras del servicio [The Two Sides of Service]
- 34 experiencias que nos recuerdan la importancia de servir [34 Experiences That Remind Us of the Importance of Serving]
- Narrateur(s): Gabriel Vallejo López
- Durée: 6 h et 40 min
- Date de publication: 2020-12-21
- Langue: Espagnol
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Gabriel Vallejo López presenta 34 casos ¡de la vida real! que nos recuerdan la importancia de tener modelos de servicio al cliente de clase mundial....
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Prix courant: 23,30$ ou 1 crédit
Prix réduit: 23,30$ ou 1 crédit
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The Antidote to Suffering
- How Compassionate Connected Care Can Improve Safety, Quality, and Experience
- Auteur(s): Christina Dempsey
- Narrateur(s): Caroline Miller
- Durée: 7 h et 14 min
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Press Ganey's chief nursing officer Christina Dempsey has worked everywhere in healthcare, from the ward floor to the hospital boardroom. She has also experienced the system as a patient and as a family member of a critically ill patient. In The Antidote to Suffering, this 30-year healthcare veteran and patient-experience thought leader argues that the key to improving healthcare is to reduce the suffering - physical, psychological, and emotional - of patients and caregivers alike through Compassionate Connected CareTM.
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The Antidote to Suffering
- How Compassionate Connected Care Can Improve Safety, Quality, and Experience
- Narrateur(s): Caroline Miller
- Durée: 7 h et 14 min
- Date de publication: 2021-07-27
- Langue: Anglais
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Christina Dempsey, a 30-year healthcare veteran and patient-experience thought leader, argues that the key to improving healthcare is to reduce the suffering - physical, psychological, and emotional - of patients and caregivers alike through Compassionate Connected CareTM....
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Prix courant: 23,76$ ou 1 crédit
Prix réduit: 23,76$ ou 1 crédit
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Contact, Care, Communicate
- How Interpersonal Skills Are the Foundation of Genuine Customer Service
- Auteur(s): Stephanie Dollschnieder
- Narrateur(s): Stephanie Dollschnieder
- Durée: 2 h et 47 min
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Discover the secrets of effective customer interaction and watch your business grow. Contact, Care, Communicate contains insights gleaned from over two decades of successful training, research, and consultation in the field of customer service.
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Contact, Care, Communicate
- How Interpersonal Skills Are the Foundation of Genuine Customer Service
- Narrateur(s): Stephanie Dollschnieder
- Durée: 2 h et 47 min
- Date de publication: 2017-06-01
- Langue: Anglais
- Discover the secrets of effective customer interaction and watch your business grow....
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Prix courant: 10,09$ ou 1 crédit
Prix réduit: 10,09$ ou 1 crédit
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