Customer Engagement
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Act Like a Business, Think Like a Customer
- Managing You Business Using Loyalty, Relationships, and Engagement
- Auteur(s): Dr. Elijah G. Clark
- Narrateur(s): Dr. Elijah G. Clark
- Durée: 4 h et 5 min
- Version intégrale
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Au global
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Performance
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Histoire
As humans, we are greatly influenced by our relationships. We each enjoy being members of loyalty programs and networking groups that align with our goals. We have selected and continue to go to the same supermarkets, gas stations, banks, and purchase from only select companies. This happens because of an unspoken relationship that exists with these businesses and brands. They make us happy, we trust them, and their consistency is calming in a chaotic world with too many choices.
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Act Like a Business, Think Like a Customer
- Managing You Business Using Loyalty, Relationships, and Engagement
- Narrateur(s): Dr. Elijah G. Clark
- Durée: 4 h et 5 min
- Date de publication: 2017-08-10
- Langue: Anglais
- As humans, we are greatly influenced by our relationships....
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Prix courant: 19,78$ ou 1 crédit
Prix réduit: 19,78$ ou 1 crédit
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The Seventh Level
- Transform Your Business Through Meaningful Engagement with Your Customers and Employees
- Auteur(s): Amanda Slavin
- Narrateur(s): Amanda Slavin
- Durée: 4 h et 7 min
- Version intégrale
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Au global
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Performance
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Histoire
While instant communication is now easier than ever, people's attention is spread thin, time has never been more valuable, and disengagement in both customers and employees is at an all-time high. This means most brands never reach their full potential. But what would it look like if your customers were no longer disenchanted from being chased across the internet and hounded for likes, shares, opt-ins, and purchases?
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The Seventh Level
- Transform Your Business Through Meaningful Engagement with Your Customers and Employees
- Narrateur(s): Amanda Slavin
- Durée: 4 h et 7 min
- Date de publication: 2020-01-23
- Langue: Anglais
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While instant communication is now easier than ever, people's attention is spread thin, time has never been more valuable, and disengagement in both customers and employees is at an all-time high. This means most brands never reach their full potential....
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Prix courant: 18,74$ ou 1 crédit
Prix réduit: 18,74$ ou 1 crédit
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The Revelation Conversation
- Inspire Greater Employee Engagement by Connecting to Purpose
- Auteur(s): Steve Curtin
- Narrateur(s): Sean Pratt
- Durée: 4 h et 37 min
- Version intégrale
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Au global
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Performance
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Histoire
While employees may possess the knowledge and skills to do their jobs, they are unaware of what best-selling customer service author Steve Curtin calls job purpose: how their specific tasks contribute to the organization’s reason for being. They understand what to do and how to do it, but not why they do it. Curtin offers a fresh tool to overcome this challenge. Instead of just having assignments to work on, they now have a purpose to work toward. Service quality goes from transactional to exceptional.
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The Revelation Conversation
- Inspire Greater Employee Engagement by Connecting to Purpose
- Narrateur(s): Sean Pratt
- Durée: 4 h et 37 min
- Date de publication: 2022-04-11
- Langue: Anglais
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While employees may possess the knowledge and skills to do their jobs, they are unaware of what Steve Curtin calls job purpose. They understand what to do and how to do it, but not why they do it. Curtin offers a fresh tool to overcome this challenge....
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Prix courant: 22,17$ ou 1 crédit
Prix réduit: 22,17$ ou 1 crédit
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