Customer Engagement
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The Seventh Level
- Transform Your Business Through Meaningful Engagement with Your Customers and Employees
- Auteur(s): Amanda Slavin
- Narrateur(s): Amanda Slavin
- Durée: 4 h et 7 min
- Version intégrale
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Au global
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Performance
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Histoire
While instant communication is now easier than ever, people's attention is spread thin, time has never been more valuable, and disengagement in both customers and employees is at an all-time high. This means most brands never reach their full potential. But what would it look like if your customers were no longer disenchanted from being chased across the internet and hounded for likes, shares, opt-ins, and purchases?
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The Seventh Level
- Transform Your Business Through Meaningful Engagement with Your Customers and Employees
- Narrateur(s): Amanda Slavin
- Durée: 4 h et 7 min
- Date de publication: 2020-01-23
- Langue: Anglais
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While instant communication is now easier than ever, people's attention is spread thin, time has never been more valuable, and disengagement in both customers and employees is at an all-time high. This means most brands never reach their full potential....
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Prix courant: 18,74$ ou 1 crédit
Prix réduit: 18,74$ ou 1 crédit
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The Swipe-Right Customer Experience
- How to Attract, Engage, and Keep Customers in the Digital-First World
- Auteur(s): Sanna Eskelinen, Belinda Gerdt
- Narrateur(s): Heather Bell, Jessica Holtan
- Durée: 5 h et 28 min
- Version intégrale
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Au global
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Performance
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Histoire
More than ever, people are looking for experiences, not products. And not just any experiences—but real ones that turn transactions into engagement and materialism into experimentalism. The pandemic has changed our view of the world, shifted us away from consumerism, and made us appreciate the basic human needs of finding balance and focus. In this new era, customer experience is not just a digital experience, but a perfect combination of real life and digital interaction.
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The Swipe-Right Customer Experience
- How to Attract, Engage, and Keep Customers in the Digital-First World
- Narrateur(s): Heather Bell, Jessica Holtan
- Durée: 5 h et 28 min
- Date de publication: 2022-11-15
- Langue: Anglais
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Learn the secrets for how top companies compete and win by providing amazing customer experiences for their customers....
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Prix courant: 25,63$ ou 1 crédit
Prix réduit: 25,63$ ou 1 crédit
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The Revelation Conversation
- Inspire Greater Employee Engagement by Connecting to Purpose
- Auteur(s): Steve Curtin
- Narrateur(s): Sean Pratt
- Durée: 4 h et 37 min
- Version intégrale
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Au global
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Performance
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Histoire
While employees may possess the knowledge and skills to do their jobs, they are unaware of what best-selling customer service author Steve Curtin calls job purpose: how their specific tasks contribute to the organization’s reason for being. They understand what to do and how to do it, but not why they do it. Curtin offers a fresh tool to overcome this challenge. Instead of just having assignments to work on, they now have a purpose to work toward. Service quality goes from transactional to exceptional.
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The Revelation Conversation
- Inspire Greater Employee Engagement by Connecting to Purpose
- Narrateur(s): Sean Pratt
- Durée: 4 h et 37 min
- Date de publication: 2022-04-11
- Langue: Anglais
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While employees may possess the knowledge and skills to do their jobs, they are unaware of what Steve Curtin calls job purpose. They understand what to do and how to do it, but not why they do it. Curtin offers a fresh tool to overcome this challenge....
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Prix courant: 22,17$ ou 1 crédit
Prix réduit: 22,17$ ou 1 crédit
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