Customer Marketing
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Define and Deliver Exceptional Customer Service
- Proven Strategies to Maximize Your Profits
- Auteur(s): Dr. Kelly Henry
- Narrateur(s): Millian Quinteros
- Durée: 2 h et 48 min
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This book is not just about customer service. This is a book about success! It's about how to run and sustain a successful business. This book is not only for the companies that are struggling and are on the brink of closing; it is also for the successful companies that are doing well but could be doing even better.
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Define and Deliver Exceptional Customer Service
- Proven Strategies to Maximize Your Profits
- Narrateur(s): Millian Quinteros
- Durée: 2 h et 48 min
- Date de publication: 2021-01-28
- Langue: Anglais
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This book is not just about customer service. It's about how to run and sustain a successful business.....
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Prix courant: 15,14$ ou 1 crédit
Prix réduit: 15,14$ ou 1 crédit
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The Disney Difference
- The Complete Guide to Adding Disney-Like Magic to Your Corporation or Organization
- Auteur(s): Wayne Olson
- Narrateur(s): Wayne Olson
- Durée: 4 h et 23 min
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Transform your business or nonprofit organization. The Disney Difference is a must-listen for fans of Disney or for anyone who wants to apply the lessons and magic of Walt Disney to their organization. If you serve customers, charitable donors, or guests, this book will show you how you can give your best and give everyone a more magical experience.
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The Disney Difference
- The Complete Guide to Adding Disney-Like Magic to Your Corporation or Organization
- Narrateur(s): Wayne Olson
- Durée: 4 h et 23 min
- Date de publication: 2018-04-23
- Langue: Anglais
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The Disney Difference is a must-listen for fans of Disney or for anyone who wants to apply the lessons and magic of Walt Disney to their organization. If you serve customers or guests, this book will show you how you can give your best and give everyone a more magical experience....
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Prix courant: 18,74$ ou 1 crédit
Prix réduit: 18,74$ ou 1 crédit
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Secrets of the Great Rainmakers
- Proven Techniques from the Business Pros
- Auteur(s): Jeffrey J. Fox
- Narrateur(s): Jeffrey J. Fox
- Durée: 2 h et 30 min
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In Secrets of the Great Rainmakers you'll learn how to outsmart the competition and set yourself apart from the pack. In over 50 interviews with industry leaders from a wide variety of fields, best-selling author Jeffrey J. Fox will share the proven techniques and hard-won wisdom that have helped great rainmakers get ahead, along with his trademark brand of counterintuitive insight and commentary that have made his books so popular.
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Secrets of the Great Rainmakers
- Proven Techniques from the Business Pros
- Narrateur(s): Jeffrey J. Fox
- Durée: 2 h et 30 min
- Date de publication: 2006-03-06
- Langue: Anglais
- In Secrets of the Great Rainmakers you'll learn how to outsmart the competition and set yourself apart from the pack....
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Prix courant: 10,67$ ou 1 crédit
Prix réduit: 10,67$ ou 1 crédit
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Marketing to Introverts
- How to Attract and Keep the Reserved 50 Percent as Customers
- Auteur(s): Marcia Yudkin
- Narrateur(s): Marcia Yudkin
- Durée: 1 h et 47 min
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Increase your understanding of psychological diversity and its impact in business. If you're in business and love hanging out with other people as much as you can, it's essential to recognize that not all customers think and feel as you do. Some 25% to 50% of the population are introverts, and overlooking this misunderstood category of people in marketing and sales can damage your income and your success.
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Marketing to Introverts
- How to Attract and Keep the Reserved 50 Percent as Customers
- Narrateur(s): Marcia Yudkin
- Durée: 1 h et 47 min
- Date de publication: 2017-09-01
- Langue: Anglais
- Increase your understanding of psychological diversity and its impact in business....
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Prix courant: 12,11$ ou 1 crédit
Prix réduit: 12,11$ ou 1 crédit
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The Undefeated Marketing System
- How to Grow Your Business and Build Your Audience Using the Secret Formula That Elects Presidents
- Auteur(s): Phillip Stutts
- Narrateur(s): Jay Aaseng
- Durée: 6 h et 53 min
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What if the key to future success lies in a simple and secret marketing approach that presidents use to get elected and start-up companies use to become billion-dollar unicorns? What if you could use this approach to convert customers in half the time, eliminate your financial risk, and secure huge profits? Now you can. Best-selling author Phillip Stutts shows you how his groundbreaking five-step marketing formula used by winning presidents and successful companies will also grow your business.
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excellent book
- Écrit par Sharon le 2021-05-31
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The Undefeated Marketing System
- How to Grow Your Business and Build Your Audience Using the Secret Formula That Elects Presidents
- Narrateur(s): Jay Aaseng
- Durée: 6 h et 53 min
- Date de publication: 2021-04-20
- Langue: Anglais
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Best-selling author Phillip Stutts shows you how his groundbreaking five-step marketing formula used by winning presidents and successful companies will also grow your business....
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Prix courant: 25,00$ ou 1 crédit
Prix réduit: 25,00$ ou 1 crédit
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Customer Innovation
- Customer-centric Strategy for Enduring Growth
- Auteur(s): Marion Debruyne
- Narrateur(s): Teri Schnaubelt
- Durée: 8 h et 14 min
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Innovation expert Marion Debruyne explains how to become an outside-in organization by constantly connecting with the market to anticipate changes, converting customer insights into actionable change and collaborating with others where their own capabilities fall short. Packed with real world examples from leading global companies, Customer Innovation provides the framework needed to shift from a product-oriented to a solutions-oriented focus and from a transaction-based to a co-creation-based customer relationship.
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Customer Innovation
- Customer-centric Strategy for Enduring Growth
- Narrateur(s): Teri Schnaubelt
- Durée: 8 h et 14 min
- Date de publication: 2019-03-19
- Langue: Anglais
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Innovation expert Marion Debruyne explains how to become an outside-in organization by constantly connecting with the market to anticipate changes, converting customer insights into actionable change and collaborating with others where their own capabilities fall short....
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Prix courant: 26,00$ ou 1 crédit
Prix réduit: 26,00$ ou 1 crédit
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Marketing to Win More Business
- Actively Market Your Business to Attract Customers
- Auteur(s): Pauline Rowson
- Durée: 2 h et 2 min
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This guide is primarily concerned with the safety of the person and the minimising of the potential of physical conflict and personal injury. This guide looks at awareness of potential behaviour patterns that may lead to aggressiveness; avoidance of situations where the potential for aggressive behaviour exists; interpretation of non-verbal communications signals; control and de-escalation techniques; an outline of techniques for your personal safety.
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Marketing to Win More Business
- Actively Market Your Business to Attract Customers
- Durée: 2 h et 2 min
- Date de publication: 2008-02-05
- Langue: Anglais
- This guide is primarily concerned with the safety of the person and the minimising of the potential of physical conflict and personal injury....
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Prix courant: 9,56$ ou 1 crédit
Prix réduit: 9,56$ ou 1 crédit
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High-Tech, High-Touch Customer Service
- Inspire Timeless Loyalty in the Demanding New World of Social Commerce
- Auteur(s): Micah Solomon
- Narrateur(s): Micah Solomon, Sean Pratt
- Durée: 6 h et 7 min
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In an age of Twitter, smartphones, and self-service kiosks, high-tech but still high-touch customer service is the answer. Today’s customers are a hard bunch to crack. Time-strapped, screen-addicted, value-savvy, and socially engaged, their expectations are tougher than ever for a business to keep up with. They are empowered like never before and expect businesses to respect that sense of empowerment - lashing out at those that don’t. Take heart: Old-fashioned customer service, fully retooled for today’s blistering pace and digitally connected reality, is what you need to build the kind of loyal customer base that allows you to survive - and thrive.
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High-Tech, High-Touch Customer Service
- Inspire Timeless Loyalty in the Demanding New World of Social Commerce
- Narrateur(s): Micah Solomon, Sean Pratt
- Durée: 6 h et 7 min
- Date de publication: 2013-04-11
- Langue: Anglais
- In an age of Twitter, smartphones, and self-service kiosks, high-tech but still high-touch customer service is the answer....
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Prix courant: 31,16$ ou 1 crédit
Prix réduit: 31,16$ ou 1 crédit
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The 23 Immutable Laws of Selling
- Timeless Secrets on How to Sell More, Proven Tactics on How to Eliminate Competitors, and Dirty Truths About Acquiring Customers
- Auteur(s): Joshua Riches
- Narrateur(s): Jay R. Kirk
- Durée: 2 h et 54 min
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The 23 Immutable Laws of Selling is here to help you double and triple your sales immediately. It is for anyone serious about becoming a true sales genius. Direct, intriguing, filled with real-life examples, practical steps you can take and ideas you can start using today to transform your sales.
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The 23 Immutable Laws of Selling
- Timeless Secrets on How to Sell More, Proven Tactics on How to Eliminate Competitors, and Dirty Truths About Acquiring Customers
- Narrateur(s): Jay R. Kirk
- Durée: 2 h et 54 min
- Date de publication: 2021-06-16
- Langue: Anglais
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The 23 Immutable Laws of Selling is here to help you double and triple your sales immediately. It is for anyone serious about becoming a true sales genius....
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Prix courant: 8,71$ ou 1 crédit
Prix réduit: 8,71$ ou 1 crédit
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Happy Customers Bundle: 3 in 1 Bundle
- Customer Success, Never Lose a Customer Again, and Customer Loyalty
- Auteur(s): Aryana Konnor, Kinsley Thorley, William Grason
- Narrateur(s): Marcus Mulenga, Stella June
- Durée: 2 h et 4 min
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Every businessman and entrepreneur worth his salt knows that the most important element for every business is the people. It's not your products or the revenue but the people. An ideal situation would be that all of your customers are 100% happy all the time, but this is impossible. At some point, some of them would be unsatisfied. It is important to understand what to expect from your customers and what your customers expect of you so you can provide great customer service that would leave both parties happy and satisfied.
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Happy Customers Bundle: 3 in 1 Bundle
- Customer Success, Never Lose a Customer Again, and Customer Loyalty
- Narrateur(s): Marcus Mulenga, Stella June
- Série: Happy Customers, Livre 1
- Durée: 2 h et 4 min
- Date de publication: 2021-01-27
- Langue: Anglais
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Every businessman and entrepreneur worth his salt knows that the most important element for every business is the people. It is important to understand what to expect from your customers and what your customers expect of you....
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Prix courant: 13,12$ ou 1 crédit
Prix réduit: 13,12$ ou 1 crédit
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Holistic Email Marketing
- A Practical Philosophy to Revolutionise Your Business and Delight Your Customers
- Auteur(s): Kath Pay
- Narrateur(s): Kath Pay
- Durée: 6 h et 37 min
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Adopting a holistic approach to email marketing will help you break through barriers, serve your customers better and drive stronger results for your company. Holistic Email Marketing is a reliable source of up-to-date, practical guidance, inspiration and thought leadership to make your email marketing programmes dynamic.
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Holistic Email Marketing
- A Practical Philosophy to Revolutionise Your Business and Delight Your Customers
- Narrateur(s): Kath Pay
- Durée: 6 h et 37 min
- Date de publication: 2023-07-27
- Langue: Anglais
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Adopting a holistic approach to email marketing will help you break through barriers, serve your customers better and drive stronger results for your company....
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Prix courant: 20,48$ ou 1 crédit
Prix réduit: 20,48$ ou 1 crédit
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Fish! Sticks
- A Remarkable Way to Adapt to Changing Times and Keep Your Work Fresh
- Auteur(s): Stephen C. Lundin Ph.D., John Christensen, Harry Paul
- Narrateur(s): Oliver Wyman
- Durée: 2 h et 38 min
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Fish! Sticks employs the same kind of easy-to-use story that was used in Fish! to illustrate its three main commitments for continued success: Find IT, Live IT, Coach IT, where the "IT" is each employee's own personal vision, found within the overall vision for the business. Chock full of easy-to-grasp examples, this book provides advice that is concrete and can produce immediate improvements in employee morale, customer satisfaction, and productivity, both for the short and long-term.
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Fish! Sticks
- A Remarkable Way to Adapt to Changing Times and Keep Your Work Fresh
- Narrateur(s): Oliver Wyman
- Durée: 2 h et 38 min
- Date de publication: 2004-02-26
- Langue: Anglais
- Fish! Sticks employs the same kind of easy-to-use story that was used in Fish! to illustrate its three main commitments for continued success: Find IT, Live IT, Coach IT....
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Prix courant: 19,18$ ou 1 crédit
Prix réduit: 19,18$ ou 1 crédit
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How to Sell Like a Drug Dealer
- 21 Strategies to Hook Customers and Boost Sales: This Book Isn't About Selling Drugs!
- Auteur(s): Shaun Graff
- Narrateur(s): Jeff Heisler
- Durée: 3 h et 28 min
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In How to Sell Like a Drug Dealer, step into the intriguing world of underground transactions and discover 21 captivating strategies that will transform your sales approach. Inspired by stories and insights from the shadows, this book offers a fresh perspective on effective selling techniques that can be adapted to the legitimate business world.
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How to Sell Like a Drug Dealer
- 21 Strategies to Hook Customers and Boost Sales: This Book Isn't About Selling Drugs!
- Narrateur(s): Jeff Heisler
- Durée: 3 h et 28 min
- Date de publication: 2023-07-27
- Langue: Anglais
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In How to Sell Like a Drug Dealer, step into the intriguing world of underground transactions and discover 21 captivating strategies that will transform your sales approach....
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Prix courant: 18,74$ ou 1 crédit
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Deep D.O.S. Innovation
- Create Unique Value for Your Clients by Helping Them Transform Their Dangers, Opportunities, and Strengths.
- Auteur(s): Dan Sullivan
- Narrateur(s): Dan Sullivan
- Durée: 1 h et 51 min
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Each of us has our own set of dangers (things we’re afraid of losing), opportunities (the possibility of gaining something), and strengths (our unique skills and experience). I call these our “D.O.S.” issues, and I’ll show you how to use them every day as your key to never-ending growth. This also gives you a repeatable way to gain insight into what matters most to your clients and prospects and cultivate a growth-focused relationship with them.
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Deep D.O.S. Innovation
- Create Unique Value for Your Clients by Helping Them Transform Their Dangers, Opportunities, and Strengths.
- Narrateur(s): Dan Sullivan
- Durée: 1 h et 51 min
- Date de publication: 2020-12-07
- Langue: Anglais
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Each of us has our own set of dangers (things we’re afraid of losing), opportunities (the possibility of gaining something), and strengths (our unique skills and experience)....
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Prix courant: 8,71$ ou 1 crédit
Prix réduit: 8,71$ ou 1 crédit
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Superconsumers
- A Simple, Speedy, and Sustainable Path to Superior Growth
- Auteur(s): Eddie Yoon
- Narrateur(s): Chris Sorensen
- Durée: 4 h et 14 min
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Pork dorks. Craftsters. American Girl fans. Despite their different tastes, these eclectic diehards have a lot in common: they're obsessed about a specific brand, product, or category. They pursue their passions with fervor, and they're extremely knowledgeable about the things they love. They aren't average consumers - they're superconsumers. Although small in number, superconsumers can have an outsized impact on a company's bottom line.
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Superconsumers
- A Simple, Speedy, and Sustainable Path to Superior Growth
- Narrateur(s): Chris Sorensen
- Durée: 4 h et 14 min
- Date de publication: 2017-05-05
- Langue: Anglais
- Pork dorks. Craftsters. American Girl fans. Despite their different tastes, these eclectic diehards have a lot in common: they're obsessed about a specific brand, product, or category....
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Prix courant: 14,47$ ou 1 crédit
Prix réduit: 14,47$ ou 1 crédit
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Startupland
- How Three Guys Risked Everything to Turn an Idea into a Global Business
- Auteur(s): Mikkel Svane, Carlye Adler
- Narrateur(s): Christopher Price
- Durée: 5 h et 20 min
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Conventional wisdom says most startups need to be in Silicon Valley, started by young engineers around a sexy new idea and backed by VC funding. But as Mikkel Svane reveals in Startupland, the story of founding Zendesk was anything but conventional. Founded in a Copenhagen loft by three 30-something friends looking to break free from corporate doldrums, Zendesk Inc. became one of the hottest enterprise software companies, rapidly growing with customers in 150 countries. But its success was anything but predestined.
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Startupland
- How Three Guys Risked Everything to Turn an Idea into a Global Business
- Narrateur(s): Christopher Price
- Durée: 5 h et 20 min
- Date de publication: 2020-07-27
- Langue: Anglais
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Conventional wisdom says most startups need to be in Silicon Valley, started by young engineers around a sexy new idea and backed by VC funding. But as Mikkel Svane reveals in Startupland, the story of founding Zendesk was anything but conventional....
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Prix courant: 17,81$ ou 1 crédit
Prix réduit: 17,81$ ou 1 crédit
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Do It! Marketing
- 77 Instant-Action Ideas to Boost Sales, Maximize Profits, and Crush Your Competition
- Auteur(s): David Newman
- Narrateur(s): David Newman
- Durée: 8 h et 10 min
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Small business marketing doesn't have to be a mystery. It's just a series of simple decisions (and the action steps to implement those decisions) that will help you regain the clarity, confidence, and control you need to succeed. Do It! Marketing is an encouraging kick in the pants that will reignite your marketing mojo. The underlying premise is that "only action creates results."
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Do It! Marketing
- 77 Instant-Action Ideas to Boost Sales, Maximize Profits, and Crush Your Competition
- Narrateur(s): David Newman
- Durée: 8 h et 10 min
- Date de publication: 2013-06-12
- Langue: Anglais
- Do It! Marketing is an encouraging kick in the pants that will reignite your marketing mojo. The underlying premise is that "only action creates results"....
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Prix courant: 33,39$ ou 1 crédit
Prix réduit: 33,39$ ou 1 crédit
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Chat GPT: Is the Future Already Here?
- Auteur(s): Rodrigo Serzedello
- Narrateur(s): Ben Hauck
- Durée: 51 min
- Version intégrale
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Have you heard about this new buzz word: ChatGPT? If you have not, it is one of the most interesting topics in technology and artificial intelligence (AI) in the last decade. Even Microsoft invested about $10 billion dollars in it.
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Chat GPT: Is the Future Already Here?
- Narrateur(s): Ben Hauck
- Durée: 51 min
- Date de publication: 2023-02-17
- Langue: Anglais
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Have you heard about this new buzz word: ChatGPT? If you have not, it is one of the most interesting topics in technology and artificial intelligence (AI) in the last decade. Even Microsoft invested about $10 billion dollars in it....
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Prix courant: 4,78$ ou 1 crédit
Prix réduit: 4,78$ ou 1 crédit
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Storytelling for Beginners
- The Success Factor in Marketing How to Tell Your Story and Turn Customers Into Fans - Incl. Editorial Plan Checklist for the Right Content and 11-Step Action Plan
- Auteur(s): Nicole Menrath
- Narrateur(s): Casey Wayman
- Durée: 1 h et 4 min
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You've probably already realized that storytelling is ubiquitous today and that it's hard to imagine marketing without it. In this guide, you will first get an overview of what storytelling actually is and why it is an important part of a successful marketing strategy. In addition, you will learn in the theory section how a classic story is structured, to what extent this structure can be integrated into business practice and what alternatives there are.
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Storytelling for Beginners
- The Success Factor in Marketing How to Tell Your Story and Turn Customers Into Fans - Incl. Editorial Plan Checklist for the Right Content and 11-Step Action Plan
- Narrateur(s): Casey Wayman
- Durée: 1 h et 4 min
- Date de publication: 2023-10-23
- Langue: Anglais
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You've probably already realized that storytelling is ubiquitous today and that it's hard to imagine marketing without it. In this guide, you will...
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Prix courant: 12,03$ ou 1 crédit
Prix réduit: 12,03$ ou 1 crédit
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Keep Your Customers
- How to Stop Customer Turnover, Improve Retention and Get Lucrative, Long-Term Loyalty
- Auteur(s): Ali Cudby
- Narrateur(s): Kim S. Monti
- Durée: 5 h et 50 min
- Version intégrale
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Au global
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Performance
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Histoire
Keep Your Customers shares why loyalty in the business world matters and walks companies through the strategies and tactics that boost long-term customer value. It costs five to 25 times more for companies to acquire a new customer versus retaining an existing one. That means a company’s process to keep their customers is tied directly to their revenue and profitability.
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Keep Your Customers
- How to Stop Customer Turnover, Improve Retention and Get Lucrative, Long-Term Loyalty
- Narrateur(s): Kim S. Monti
- Durée: 5 h et 50 min
- Date de publication: 2020-07-08
- Langue: Anglais
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Keep Your Customers shares why loyalty in the business world matters and walks companies through the strategies and tactics that boost long-term customer value. It costs five to 25 times more for companies to acquire a new customer versus retaining an existing one....
Échec de l'ajout au panier.
Veuillez réessayer plus tardÉchec de l'ajout à la liste d'envies.
Veuillez réessayer plus tardÉchec de la suppression de la liste d’envies.
Veuillez réessayer plus tardÉchec du suivi du balado
Ne plus suivre le balado a échoué
Prix courant: 25,00$ ou 1 crédit
Prix réduit: 25,00$ ou 1 crédit
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