Customer Marketing
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The Connectors
- How Successful Businesspeople Build Relationships and Win Clients for Life
- Auteur(s): Maribeth Kuzmeski
- Narrateur(s): Scott Peterson
- Durée: 6 h et 56 min
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What makes the world's most successful individuals so good at their jobs? What do they do that others don't? The Connectors answers those questions with the kind of straightforward wisdom that business strategists so often overlook. Forget marketing tactics or business school best practices. Those are handy, but it's really people - and the relationships you build with them - that form the cornerstone of long-term success, sales growth, and excellence.
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The Connectors
- How Successful Businesspeople Build Relationships and Win Clients for Life
- Narrateur(s): Scott Peterson
- Durée: 6 h et 56 min
- Date de publication: 2009-11-12
- Langue: Anglais
- What makes the world's most successful individuals so good at their jobs? What do they do that others don't....
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Prix courant: 30,05$ ou 1 crédit
Prix réduit: 30,05$ ou 1 crédit
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What the Customer Wants You to Know
- How Everybody Needs to Think Differently about Sales
- Auteur(s): Ram Charan
- Narrateur(s): Dick Hill
- Durée: 4 h et 17 min
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More than ever, these days, the sales process often turns into a war about price: a frustrating, unpleasant war that takes all the fun out of selling. But there's a better way to think about sales, says best-selling author Ram Charan, who is famous for clarifying and simplifying difficult business problems.
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What the Customer Wants You to Know
- How Everybody Needs to Think Differently about Sales
- Narrateur(s): Dick Hill
- Durée: 4 h et 17 min
- Date de publication: 2008-01-04
- Langue: Anglais
- More than ever, these days, the sales process often turns into a war about price. But there's a better way to think about sales....
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Prix courant: 23,14$ ou 1 crédit
Prix réduit: 23,14$ ou 1 crédit
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Ignore Your Customers (And They'll Go Away)
- The Simple Playbook for Delivering the Ultimate Customer Service Experience
- Auteur(s): Micah Solomon
- Narrateur(s): Jakob Lewis, Gabe Wicks - foreword, John Behrens - preface
- Durée: 5 h et 16 min
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Discover how to create exceptional customer service and a superior customer experience, learning from the greatest companies of our time.
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Perfect book, perfect rendition
- Écrit par Colin Taylor le 2020-10-09
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Ignore Your Customers (And They'll Go Away)
- The Simple Playbook for Delivering the Ultimate Customer Service Experience
- Narrateur(s): Jakob Lewis, Gabe Wicks - foreword, John Behrens - preface
- Durée: 5 h et 16 min
- Date de publication: 2020-01-14
- Langue: Anglais
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Discover how to create exceptional customer service and a superior customer experience, learning from the greatest companies of our time....
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Prix courant: 25,63$ ou 1 crédit
Prix réduit: 25,63$ ou 1 crédit
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Proven Methods for Lead Generation & Customer Acquisition in 2020
- Product Marketing | B2C & B2B Lead Generation | Multichannel Marketing | Direct Marketing | Product Management | User Acquisition
- Auteur(s): Dekker Fraser
- Narrateur(s): Richard Egger
- Durée: 1 h et 15 min
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Get new customers quickly, easily, and cheaply. Learn how to generate leads and acquire customers and users with the most cost-effective and modern techniques. Learn from a former college marketing instructor with over 10 years' experience working for companies large, medium, and small, who holds an MBA in marketing from Northwestern University.
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Proven Methods for Lead Generation & Customer Acquisition in 2020
- Product Marketing | B2C & B2B Lead Generation | Multichannel Marketing | Direct Marketing | Product Management | User Acquisition
- Narrateur(s): Richard Egger
- Durée: 1 h et 15 min
- Date de publication: 2020-08-13
- Langue: Anglais
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Get new customers quickly, easily, and cheaply. Learn how to generate leads and acquire customers and users with the most cost-effective and modern techniques....
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Prix courant: 8,71$ ou 1 crédit
Prix réduit: 8,71$ ou 1 crédit
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Nonstop Sales Boom
- Powerful Strategies to Drive Consistent Growth Year after Year
- Auteur(s): Colleen Francis
- Narrateur(s): Colleen Francis, Karen Saltus
- Durée: 8 h et 35 min
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Feast or famine, boom or bust - it's a pattern that too many sales organizations regard as a necessary evil. And that's plain wrong. If you want a long-term career, you need to get off the roller-coaster of inconsistent results. Instead of frantic scrambles to meet quotas, you can create a strong year-round record of closed sales, repeat customers, and increasing referrals, all while you build a growing prospect list.
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Nonstop Sales Boom
- Powerful Strategies to Drive Consistent Growth Year after Year
- Narrateur(s): Colleen Francis, Karen Saltus
- Durée: 8 h et 35 min
- Date de publication: 2014-08-04
- Langue: Anglais
- By following the advice in this book, sales teams have turned around lackluster track records and become the rising stars of their companies. Now it's your turn....
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Prix courant: 38,96$ ou 1 crédit
Prix réduit: 38,96$ ou 1 crédit
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Getting the Most out of Your CRM
- 25 Tips to Increase Adoption, Maximize Value and Increase Profits from Your Customer Relationship Management System
- Auteur(s): WW Chee
- Narrateur(s): Ron Welch
- Durée: 47 min
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With Getting the Most out of Your CRM, we provide you with the top 25 tips that are guaranteed to maximize value and increase profits from your customer relationship management system. In this audiobook, you will discover how these tips and techniques can help your business to become even better.
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Getting the Most out of Your CRM
- 25 Tips to Increase Adoption, Maximize Value and Increase Profits from Your Customer Relationship Management System
- Narrateur(s): Ron Welch
- Durée: 47 min
- Date de publication: 2018-06-12
- Langue: Anglais
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We provide you with the top 25 tips that are guaranteed to maximize value and increase profits from your customer relationship management system. In this audiobook, you will discover how these tips and techniques can help your business to become even better....
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Prix courant: 4,95$ ou 1 crédit
Prix réduit: 4,95$ ou 1 crédit
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The Language of Trust
- Auteur(s): Michael Maslansky
- Narrateur(s): Michael Maslansky
- Durée: 7 h et 26 min
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Still struggling through the financial crisis that began in 2008, consumers aren't buying traditional sales approaches anymore. So how do salespeople, corporate communicators, managers, and marketers sell their ideas, products, and services to a generation of customers who are more skeptical and less influenced by conventional marketing than ever before?
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The Language of Trust
- Narrateur(s): Michael Maslansky
- Durée: 7 h et 26 min
- Date de publication: 2010-05-01
- Langue: Anglais
- What to say, how to say it, and why it matters: communicating with authority and honesty in an age of mistrust.....
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Prix courant: 28,27$ ou 1 crédit
Prix réduit: 28,27$ ou 1 crédit
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Sandler Enterprise Selling
- Winning, Growing, and Retaining Major Accounts
- Auteur(s): David H. Mattson, Brian W. Sullivan
- Narrateur(s): Sean Pratt
- Durée: 4 h et 44 min
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This practical, step-by-step book is designed specifically for selling teams committed to high achievement in the enterprise environment. You'll learn how to master 13 selling tools integral to your SES success - like the KARE Account Planning Tool, Growth Account Booster Tool, LinkedIn Levers Tool, and Client-Centric Satisfaction Tool. You'll discover practical solutions to the vastly complex challenges in enterprise organizations - extended sales cycles, wide buyer networks, or significant investments in pursuits.
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Sandler Enterprise Selling
- Winning, Growing, and Retaining Major Accounts
- Narrateur(s): Sean Pratt
- Durée: 4 h et 44 min
- Date de publication: 2018-04-01
- Langue: Anglais
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This step-by-step book is designed for selling teams committed to high achievement in the enterprise environment. You'll discover practical solutions to the complex challenges in enterprise organizations - extended sales cycles, wide buyer networks, or significant investments in pursuits....
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Prix courant: 22,26$ ou 1 crédit
Prix réduit: 22,26$ ou 1 crédit
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Fanocracy
- Turning Fans into Customers and Customers into Fans
- Auteur(s): Reiko Scott, Tony Robbins - foreword, David Meerman Scott
- Narrateur(s): David Meerman Scott, Reiko Scott, Byron Wagner - foreword
- Durée: 8 h et 26 min
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In this essential audiobook, leading business growth strategist David Meerman Scott and fandom expert Reiko Scott explore the neuroscience of fandom and interview young entrepreneurs, veteran business owners, startup founders, nonprofits, and companies big and small to pinpoint which practices separate organizations that flourish from those stuck in stagnation. They lay out a road map for converting customers’ ardor into buying power, pulling one-of-a-kind examples from a wide range of organizations.
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Awful
- Écrit par Stephanie Kyres le 2020-06-05
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Fanocracy
- Turning Fans into Customers and Customers into Fans
- Narrateur(s): David Meerman Scott, Reiko Scott, Byron Wagner - foreword
- Durée: 8 h et 26 min
- Date de publication: 2020-01-07
- Langue: Anglais
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In this essential audiobook, leading business growth strategist David Meerman Scott and fandom expert Reiko Scott explore the neuroscience of fandom....
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Prix courant: 20,40$ ou 1 crédit
Prix réduit: 20,40$ ou 1 crédit
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El cliente sale de viaje [The Client Goes on a Trip]
- Auteur(s): Raquel Serradilla, José M. Sánchez Guitián
- Narrateur(s): Carmen Huete
- Durée: 7 h et 51 min
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Este libro es una reflexión que coloca al cliente en diferentes escenarios e intenta explicar el futuro de sus decisiones para entender las transformaciones que están sufriendo los servicios de atención al cliente y fidelización de las compañías.
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El cliente sale de viaje [The Client Goes on a Trip]
- Narrateur(s): Carmen Huete
- Durée: 7 h et 51 min
- Date de publication: 2024-09-30
- Langue: Espagnol
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Este libro es una reflexión que coloca al cliente en diferentes escenarios e intenta explicar el futuro de sus decisiones para entender las transformaciones que están sufriendo los servicios de atención al cliente y fidelización de las compañías.
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Prix courant: 9,64$ ou 1 crédit
Prix réduit: 9,64$ ou 1 crédit
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The Selling Plan
- How to Get New Customers, Make More Money and Sell Like Crazy
- Auteur(s): Emma Jones
- Narrateur(s): Claire Rooney
- Durée: 1 h et 56 min
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Here’s the deal: At its core, selling isn’t about sleazy tactics, convincing your prospects, or any tips or tricks. True selling has very specific steps and stages, a process. One that leaves your customer feeling happy and helped.
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Not bad but a copy of Sandler System b2b book
- Écrit par Patrick Whelan le 2024-02-14
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The Selling Plan
- How to Get New Customers, Make More Money and Sell Like Crazy
- Narrateur(s): Claire Rooney
- Durée: 1 h et 56 min
- Date de publication: 2022-04-13
- Langue: Anglais
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Here’s the deal: At its core, selling isn’t about sleazy tactics, convincing your prospects, or any tips or tricks. True selling has very specific steps and stages, a process. One that leaves your customer feeling happy and helped....
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Prix courant: 8,71$ ou 1 crédit
Prix réduit: 8,71$ ou 1 crédit
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Delivering Fantastic Customer Experience
- How to Turn Customer Satisfaction into Customer Relationships
- Auteur(s): Daniel Lafrenière
- Narrateur(s): Christopher Ragland
- Durée: 2 h et 8 min
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If you don’t offer great customer experience, your main competitors will take away 50% of your business. Period. Gone are the days in which businesses could simply offer an "OK" experience and get away with it. In today’s hypercompetitive environment, companies can no longer be just B2C or B2B. They must become B2Me—more personal, more relevant.
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Delivering Fantastic Customer Experience
- How to Turn Customer Satisfaction into Customer Relationships
- Narrateur(s): Christopher Ragland
- Durée: 2 h et 8 min
- Date de publication: 2022-06-07
- Langue: Anglais
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If you don’t offer great customer experience, your main competitors will take away 50% of your business. Period. Gone are the days in which businesses could simply offer an "OK" experience and get away with it....
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Prix courant: 13,00$ ou 1 crédit
Prix réduit: 13,00$ ou 1 crédit
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The Outcome Generation
- How a New Generation of Technology Vendors Thrives Through True Customer Success
- Auteur(s): Paul J Henderson
- Narrateur(s): Paul Henderson
- Durée: 4 h et 29 min
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Stand aside, we’re coming through! That’s the cry of a new generation of technology vendors. They have a new approach to enabling success for their customers. And they’re thriving as a result. These vendors all have subscription pricing at the heart of their business. Each has learned that if customers don’t feel they’ve had success, recurring revenue doesn’t grow, and may even decline. What makes them different? They have absolute clarity about what the customer considers success to be. And they’ve built their business around enabling that success.
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The Outcome Generation
- How a New Generation of Technology Vendors Thrives Through True Customer Success
- Narrateur(s): Paul Henderson
- Durée: 4 h et 29 min
- Date de publication: 2019-08-07
- Langue: Anglais
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Stand aside, we’re coming through! That’s the cry of a new generation of technology vendors. They have a new approach to enabling success for their customers. And they’re thriving as a result. These vendors all have subscription pricing at the heart of their business....
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Prix courant: 23,18$ ou 1 crédit
Prix réduit: 23,18$ ou 1 crédit
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Win the Customer
- 70 Simple Rules for Sensational Service
- Auteur(s): Flavio Martins
- Narrateur(s): Don Hagen
- Durée: 6 h et 34 min
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Great companies distinguish themselves from the competition by providing their customers with something truly special, something beyond price point that can't be duplicated: unique, outstanding customer service experiences.
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Win the Customer
- 70 Simple Rules for Sensational Service
- Narrateur(s): Don Hagen
- Durée: 6 h et 34 min
- Date de publication: 2015-08-26
- Langue: Anglais
- Great companies distinguish themselves from the competition by providing their customers with something truly special....
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Prix courant: 31,16$ ou 1 crédit
Prix réduit: 31,16$ ou 1 crédit
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The High-Speed Company
- Creating Urgency and Growth in a Nanosecond Culture
- Auteur(s): Jason Jennings, Laurence Haughton
- Narrateur(s): Jason Jennings
- Durée: 6 h et 52 min
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Best-selling author Jason Jennings believes that urgency and speed are keys to the growth of any business. Leaders need to adapt and ignite their workplace cultures to prevent everyone from falling behind. Jennings draws on years of research and 11,000+ in-depth interviews with executives, business owners, and CEOs across the country to uncover how successful leaders build cultures that support constant innovation and growth.
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The High-Speed Company
- Creating Urgency and Growth in a Nanosecond Culture
- Narrateur(s): Jason Jennings
- Durée: 6 h et 52 min
- Date de publication: 2015-03-17
- Langue: Anglais
- Best-selling author Jason Jennings believes that urgency and speed are keys to the growth of any business....
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Prix courant: 27,77$ ou 1 crédit
Prix réduit: 27,77$ ou 1 crédit
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Empathy in Action
- How to Deliver Great Customer Experiences at Scale
- Auteur(s): Tony Bates, Dr. Natalie Petouhoff
- Narrateur(s): Jennifer Jill Araya
- Durée: 9 h et 53 min
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By using strategies and technologies as the flywheel to orchestrate systems of listening, understanding, and predicting, as well as taking action and learning from those interactions at scale, businesses can easily put the customer and employee first, not only meet the ever-changing customer and employee expectations, but also leapfrog their competition. They predict empathy is the next frontier in technology. This book is aimed at sparking an industry-wide conversation about how exponential technologies like AI and cloud can enable a more empathetic world.
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Customer centricity on steroids
- Écrit par Utilisateur anonyme le 2024-03-12
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Empathy in Action
- How to Deliver Great Customer Experiences at Scale
- Narrateur(s): Jennifer Jill Araya
- Durée: 9 h et 53 min
- Date de publication: 2023-08-25
- Langue: Anglais
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A bold new look at how technology can become a force multiplier to deliver more empathy and integrate deeper, more personalized human connections into everyday business interactions at scale....
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Prix courant: 25,00$ ou 1 crédit
Prix réduit: 25,00$ ou 1 crédit
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Corporate Executive Protection
- An Introduction for Corporations and Security Professionals
- Auteur(s): Christian West, Brian Jantzen
- Narrateur(s): Alexander Masters
- Durée: 5 h et 24 min
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In this first-of-its-kind book, seasoned security pros Christian West and Brian Jantzen share lessons learned from years of protecting some of corporate America's most prominent people. Full of practical, hands-on information, this guide provides a comprehensive overview of how to conceive, build and run successful executive protection programs in corporate settings. With insights that only experience in all phases of program execution can provide, the authors dig into the key questions that corporations need to ask and answer.
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Corporate Executive Protection
- An Introduction for Corporations and Security Professionals
- Narrateur(s): Alexander Masters
- Durée: 5 h et 24 min
- Date de publication: 2017-09-21
- Langue: Anglais
- In this first-of-its-kind book, seasoned security pros Christian West and Brian Jantzen share lessons learned from years of protecting some of corporate America's most prominent people....
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Prix courant: 25,00$ ou 1 crédit
Prix réduit: 25,00$ ou 1 crédit
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Buying Customers
- Revolutionary New Rules for You to Get More Customers with Far Less Money
- Auteur(s): Bradley J. Sugars
- Narrateur(s): Jaime Andrade
- Durée: 5 h et 33 min
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What if you were guaranteed that every new customer buying from you would spend the next five years buying more products at ever higher price points? Or you were certain every dollar spent on your advertising would return extra dollars to you down the road? Or you could finally look at your marketing efforts as investments, rather than expenses? Now, you can...by following the proven strategies and techniques for buying customers outlined here for the first time by Action COACH Founder and Chairman, Brad Sugars.
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Buying Customers
- Revolutionary New Rules for You to Get More Customers with Far Less Money
- Narrateur(s): Jaime Andrade
- Durée: 5 h et 33 min
- Date de publication: 2013-07-03
- Langue: Anglais
- Buying Customers is the new way of "business unusual".... One that will not only transform your own company, but your entire way of thinking about business forever....
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Prix courant: 25,20$ ou 1 crédit
Prix réduit: 25,20$ ou 1 crédit
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LINGO
- Discover Your Ideal Customer's Secret Language and Make Your Business Irresistible
- Auteur(s): Jeffrey Shaw
- Narrateur(s): Jeffrey Shaw
- Durée: 7 h et 31 min
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The fastest, easiest, and most profitable way to have a successful business is to work with your ideal customers. They value your offering and pay you what it's worth and they are a joy to serve. But how can you rise above the noise in a crowded marketplace to attract these customers? You learn to speak their lingo. In LINGO, serial entrepreneur, brand consultant, and host of Creative Warriors podcast Jeffrey Shaw reveals how to make your business irresistible to your ideal customers by showing them that you get them.
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Lingo
- Écrit par Debbie Armstrong le 2020-05-04
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LINGO
- Discover Your Ideal Customer's Secret Language and Make Your Business Irresistible
- Narrateur(s): Jeffrey Shaw
- Durée: 7 h et 31 min
- Date de publication: 2019-02-22
- Langue: Anglais
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The fastest, easiest, and most profitable way to have a successful business is to work with your ideal customers. They value your offering and pay you what it's worth and they are a joy to serve....
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Data Driven
- Harnessing Data and AI to Reinvent Customer Engagement
- Auteur(s): Tom Chavez, Chris O'Hara, Vivek Vaidya
- Narrateur(s): LJ Ganser
- Durée: 6 h et 17 min
- Version intégrale
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Au global
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Performance
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Histoire
The team behind the data management platform that helps fuel Salesforce - the number one customer relationship management (CRM) company in the world - presents this indispensable guide to data-powered marketing. You’ll discover the three principles for building a successful data strategy and the five sources of data-driven power. You’ll hear how top companies put these data-driven strategies into action. And if you’re wondering what the future holds, you’ll receive seven forecasts to better prepare you for what may come next.
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Data Driven
- Harnessing Data and AI to Reinvent Customer Engagement
- Narrateur(s): LJ Ganser
- Durée: 6 h et 17 min
- Date de publication: 2019-02-19
- Langue: Anglais
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The team behind the data management platform that helps fuel Salesforce - the number one customer relationship management (CRM) company in the world - presents this indispensable guide to data-powered marketing....
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Prix courant: 25,00$ ou 1 crédit
Prix réduit: 25,00$ ou 1 crédit
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