Customer Success

Liste de produits
    • Actionable CX Strategies to Better Understand, Attract, and Retain Customers
    • Auteur(s): Debbie Levitt
    • Narrateur(s): Debbie Levitt
    • Durée: 16 h et 35 min
    • Date de publication: 2023-02-15
    • Langue: Anglais
    • Pas de évaluations
    • Customers Know You Suck is the how-to manual for customer centric product marketing. Its highly actionable models, maps, and processes empower everyone to improve the customer experience....

    Prix courant: 31,26$ ou 1 crédit

    Prix réduit: 31,26$ ou 1 crédit

    • The 32 Laws of Success for Customer Success Managers
    • Auteur(s): Subha Shrinivasan
    • Narrateur(s): Amira Gill
    • Durée: 41 min
    • Date de publication: 2023-03-16
    • Langue: Anglais
    • Pas de évaluations
    • Customer success is all about employing certain "soft" skills and techniques that are guaranteed to help you win over everyone's trust, respect and sponsorship. And anyone, at any level can master these skills....

    Prix courant: 4,95$ ou 1 crédit

    Prix réduit: 4,95$ ou 1 crédit

    • 101 Tips to Learn How to Serve, Give Excellent Customer Service, and Achieve Success as a Server in the Restaurant Industry
    • Auteur(s): HowExpert, Emma Eliason
    • Narrateur(s): Brittney Lynn
    • Durée: 2 h et 44 min
    • Date de publication: 2022-07-14
    • Langue: Anglais
    • Pas de évaluations
    • Being a server--well, a good server--is so much more than taking an order and dropping food off at a table. Serving with hospitality can open doors to meaningful interactions with strangers, long-term relationships with regulars, and, ultimately, consistent financial success....

    Prix courant: 20,19$ ou 1 crédit

    Prix réduit: 20,19$ ou 1 crédit

    • Creating an Authentic Buyer Journey Across Sales, Marketing, and Customer Success
    • Auteur(s): Brent Keltner
    • Narrateur(s): Brent Keltner
    • Durée: 9 h et 29 min
    • Date de publication: 2022-04-05
    • Langue: Anglais
    • 4 out of 5 stars 1 évaluation
    • Sales and marketing expert Brent Keltner introduces a proven go-to-market framework to increase personalization and authenticity across every step of the buyer journey....

    Prix courant: 28,37$ ou 1 crédit

    Prix réduit: 28,37$ ou 1 crédit

    • Over 700 Ready-to-Use Phrases and Scripts That Really Get Results
    • Auteur(s): Renee Evenson
    • Narrateur(s): Kelly D’Ambrosio
    • Durée: 7 h et 58 min
    • Date de publication: 2022-08-30
    • Langue: Anglais
    • Pas de évaluations
    • Dealing with customers isn't easy, they aren't always right or even pleasant. Business author Renée Evenson ensures you’ll always have the right words to defuse tense interactions.

    Prix courant: 29,13$ ou 1 crédit

    Prix réduit: 29,13$ ou 1 crédit

    • Auteur(s): Roy Lilley
    • Narrateur(s): Timothy Andrés Pabon
    • Durée: 3 h et 41 min
    • Date de publication: 2019-05-28
    • Langue: Anglais
    • 3.5 out of 5 stars 16 évaluations
    • Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awkward and problematic situations they create....

    Prix courant: 21,00$ ou 1 crédit

    Prix réduit: 21,00$ ou 1 crédit

    • What to Say Next to De-stress the Workday, Build Collaboration, and Calm Difficult Customers
    • Auteur(s): Karin Hurt, David Dye
    • Narrateur(s): Karin Hurt, David Dye
    • Durée: 4 h et 49 min
    • Date de publication: 2024-05-14
    • Langue: Anglais
    • Pas de évaluations
    • It's impossible to prepare for every workplace conflict. But this remarkably useful and practical resource helps professionals of all types prepare for inevitable workplace disagreements with actual phrasing to diffuse and prevent conflict....

    Prix courant: 22,13$ ou 1 crédit

    Prix réduit: 22,13$ ou 1 crédit

    • A Detective Story About Solving the Mystery of Customer Behavior
    • Auteur(s): David S Duncan
    • Narrateur(s): David S Duncan, Terrence Kidd
    • Durée: 4 h et 39 min
    • Date de publication: 2021-05-04
    • Langue: Anglais
    • Pas de évaluations
    • A "detective story" that delivers key insights for any businessperson asking the questions: Who really are our customers, why do we lose them, how do we regain them? Find out....

    Prix courant: 19,18$ ou 1 crédit

    Prix réduit: 19,18$ ou 1 crédit

    • Win New Customers with Outbound Sales and End Your Dependence on Inbound Leads
    • Auteur(s): William Miller
    • Narrateur(s): Mike Terry
    • Durée: 7 h et 5 min
    • Date de publication: 2020-11-03
    • Langue: Anglais
    • 5 out of 5 stars 1 évaluation
    • Sometimes, sales organizations rely too heavily only on inbound lead generation. However, when the inbound leads dry up and marketing efforts stop yielding results, the need for outbound activity becomes more crucial than ever....

    Prix courant: 25,63$ ou 1 crédit

    Prix réduit: 25,63$ ou 1 crédit

  • Prix courant: 13,95$ ou 1 crédit

    Prix réduit: 13,95$ ou 1 crédit

    • Building Stronger Customer Connections in the Digital Age
    • Auteur(s): John R. DiJulius III
    • Narrateur(s): Joel Richards
    • Durée: 5 h et 22 min
    • Date de publication: 2020-08-29
    • Langue: Anglais
    • 5 out of 5 stars 3 évaluations
    • In The Relationship Economy, author John DiJulius teaches business leaders about the importance of relationship building in the digital age. He argues that in spite of (and because of) the advances in tech, we've become a less connected society....

    Prix courant: 25,20$ ou 1 crédit

    Prix réduit: 25,20$ ou 1 crédit

    • The Success Factor in Marketing How to Tell Your Story and Turn Customers Into Fans - Incl. Editorial Plan Checklist for the Right Content and 11-Step Action Plan
    • Auteur(s): Nicole Menrath
    • Narrateur(s): Casey Wayman
    • Durée: 1 h et 4 min
    • Date de publication: 2023-10-23
    • Langue: Anglais
    • Pas de évaluations
    • You've probably already realized that storytelling is ubiquitous today and that it's hard to imagine marketing without it. In this guide, you will...

    Prix courant: 12,03$ ou 1 crédit

    Prix réduit: 12,03$ ou 1 crédit

    • A Modern-Day Code for Restaurateurs to Thrive in Life and Business
    • Auteur(s): Donald Burns
    • Narrateur(s): Sean Pratt
    • Durée: 11 h et 26 min
    • Date de publication: 2024-02-09
    • Langue: Anglais
    • Pas de évaluations
    • This isn't your average restaurant business book. Burns fearlessly dives headfirst into the brutal truth of what's been holding restaurants back from greatness.

    Prix courant: 31,26$ ou 1 crédit

    Prix réduit: 31,26$ ou 1 crédit

    • Auteur(s): Stephen C. Lundin, John Christensen, Harry Paul
    • Narrateur(s): Kerin McCue, Sara Krieger
    • Durée: 2 h et 38 min
    • Date de publication: 2018-03-22
    • Langue: Anglais
    • 5 out of 5 stars 1 évaluation
    • Millions of business people have used the best-selling FISH! books to improve the way they work. Now, the authors turn their attention to life's daily personal challenges, helping listeners deal with them simply and effectively....

    Prix courant: 15,14$ ou 1 crédit

    Prix réduit: 15,14$ ou 1 crédit

    • Discover How Live Video Streaming on YouTube, Instagram, and Twitch Can Help Supercharge Your Business Growth in 2020 (Social Media Marketing Masterclass)
    • Auteur(s): Rory Ames-Hyatt
    • Narrateur(s): Andy Dus
    • Durée: 3 h et 8 min
    • Date de publication: 2019-12-26
    • Langue: Anglais
    • Pas de évaluations
    • With Social Media Marketing Live, you will have everything you need to begin taking advantage of live-streaming video - which can help you bring in extra sales, generate more leads, and really push your brand to win big online....

    Prix courant: 18,74$ ou 1 crédit

    Prix réduit: 18,74$ ou 1 crédit

    • 47 Ways to Make Your Organization Exceptional
    • Auteur(s): John G. Miller
    • Narrateur(s): John G. Miller
    • Durée: 3 h et 15 min
    • Date de publication: 2010-01-05
    • Langue: Anglais
    • Pas de évaluations
    • Every day outstanding organizations do things and promote values that ensure they will retain customers, grow revenues, increase market share, and build their reputations....

    Prix courant: 16,32$ ou 1 crédit

    Prix réduit: 16,32$ ou 1 crédit

  • Prix courant: 19,18$ ou 1 crédit

    Prix réduit: 19,18$ ou 1 crédit

    • 70 Simple Rules for Sensational Service
    • Auteur(s): Flavio Martins
    • Narrateur(s): Don Hagen
    • Durée: 6 h et 34 min
    • Date de publication: 2015-08-26
    • Langue: Anglais
    • Pas de évaluations
    • Great companies distinguish themselves from the competition by providing their customers with something truly special....

    Prix courant: 31,16$ ou 1 crédit

    Prix réduit: 31,16$ ou 1 crédit

  • Prix courant: 8,60$ ou 1 crédit

    Prix réduit: 8,60$ ou 1 crédit

    • How Personal Videos Accelerate Sales and Improve Customer Experience
    • Auteur(s): Ethan Beute, Stephen Pacinelli
    • Narrateur(s): Ethan Beute, Stephen Pacinelli
    • Durée: 6 h et 26 min
    • Date de publication: 2019-11-19
    • Langue: Anglais
    • 4 out of 5 stars 6 évaluations
    • Every day, most working professionals entrust their most important messages to a form of communication that doesn't build trust, provide differentiation, or communicate clearly enough....

    Prix courant: 22,26$ ou 1 crédit

    Prix réduit: 22,26$ ou 1 crédit