Customer Success
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The Buzz
- 50 Little Things That Make a Big Difference to Serve Your Customers (Bookbytes Executive Summary)
- Auteur(s): David Freemantle
- Narrateur(s): Bookbytes
- Durée: 10 min
- Version abrégée
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Au global
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Performance
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Histoire
Organisations that excel at service buzz. Their people are switched on, and they "make it happen" for customers. It is down to all the little things they get right. They focus on what counts, and in the world of commerce, as well as in public service, there is only one person that counts, and that is the customer.
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Prix courant: 1,43$ ou 1 crédit
Prix réduit: 1,43$ ou 1 crédit
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Agile and Lean Office (Key to Increasing Profit and Employee/Customer Satisfaction)
- Auteur(s): Ade Asefeso MCIPS MBA
- Narrateur(s): Ron Herczig
- Durée: 2 h et 23 min
- Version intégrale
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Au global
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Performance
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Histoire
Agile and Lean Office are so deeply interwoven that if you are doing agile you are doing lean, and vice-versa. Those considering process change will likely find the description of the interrelatedness interesting and enlightening. The question should I use lean office instead of agile office is based on a false premise because office environments are complex systems. There can be thousands of integration points as information flows along a value stream.
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Agile and Lean Office (Key to Increasing Profit and Employee/Customer Satisfaction)
- Narrateur(s): Ron Herczig
- Durée: 2 h et 23 min
- Date de publication: 2014-04-21
- Langue: Anglais
- Agile and Lean Office are so deeply interwoven that if you are doing agile you are doing lean, and vice-versa...
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Prix courant: 9,20$ ou 1 crédit
Prix réduit: 9,20$ ou 1 crédit
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Design Thinking Journey
- Development and Growth to Improve your Team and Understand Unmet Customer Needs
- Auteur(s): Hugo Locke
- Narrateur(s): Ben Koschella
- Durée: 3 h et 36 min
- Version intégrale
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Au global
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Performance
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Histoire
With the hustle culture, it is a bit difficult to solve challenges in less time as well as achieve goals like team development and meeting customer needs. Design Thinking Journey is a fundamental audiobook for the development and growth of your team as well as to understand your customer’s needs to meet them. The audiobook helps you learn how to improve customer experience and also make sure your team is at the top of their game throughout, thereby ensuring a win-win situation for your business.
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Design Thinking Journey
- Development and Growth to Improve your Team and Understand Unmet Customer Needs
- Narrateur(s): Ben Koschella
- Durée: 3 h et 36 min
- Date de publication: 2020-06-03
- Langue: Anglais
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With the hustle culture, it is a bit difficult to solve challenges in less time as well as achieve goals like team development and meeting customer needs....
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Prix courant: 18,74$ ou 1 crédit
Prix réduit: 18,74$ ou 1 crédit
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Cavemen Can't Market
- Attracting, Conversing, and Creating Loyal Customers Using WOO Marketing
- Auteur(s): Jonathan Peters PhD
- Narrateur(s): Dale McConachie
- Durée: 4 h et 39 min
- Version intégrale
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Au global
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Performance
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Histoire
Caveman marketing tactics no longer work. It used to be that if we took out enough ads, bought enough impressions, and had a persuasive message, we could wear prospective customers down until they eventually bought. But we are no longer in charge - they are. That is why we must change our marketing concept from the "Caveman Way" to the "WOO Way". A few marketers understand that the game has changed. Rather than hitting customers over the head with ad after ad, they go to potential customers where they are. Once there, they begin a relationship with them, in essence courting them.
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Cavemen Can't Market
- Attracting, Conversing, and Creating Loyal Customers Using WOO Marketing
- Narrateur(s): Dale McConachie
- Durée: 4 h et 39 min
- Date de publication: 2013-04-23
- Langue: Anglais
- Caveman marketing tactics no longer work. It used to be that if we took out enough ads, bought enough impressions, and had a persuasive message, we could wear prospective customers down until they eventually bought....
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Prix courant: 23,12$ ou 1 crédit
Prix réduit: 23,12$ ou 1 crédit
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Honest to Greatness
- How Today's Greatest Leaders Use Brutal Honesty to Achieve Massive Success
- Auteur(s): Peter Kozodoy, Sharon Lechter - foreword
- Narrateur(s): Peter Kozodoy, Coleen Marlo
- Durée: 8 h et 58 min
- Version intégrale
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Au global
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Performance
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Histoire
In Honest to Greatness, serial Inc. 5000 entrepreneur Peter Kozodoy shows how today’s greatest business leaders use honesty - not as a touchy-feely core value, but as a business strategy that produces game-changing, industry-dominating success.
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Honest to Greatness
- How Today's Greatest Leaders Use Brutal Honesty to Achieve Massive Success
- Narrateur(s): Peter Kozodoy, Coleen Marlo
- Durée: 8 h et 58 min
- Date de publication: 2020-12-29
- Langue: Anglais
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In Honest to Greatness, serial Inc. 5000 entrepreneur Peter Kozodoy shows how today’s greatest business leaders use honesty - not as a touchy-feely core value, but as a business strategy that produces game-changing, industry-dominating success....
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Prix courant: 26,00$ ou 1 crédit
Prix réduit: 26,00$ ou 1 crédit
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