Difficult Relationships

In divorce and co-parenting, not only do parents need to deal with their own emotions, they may be faced with a daily barrage of hostile calls, texts, social media blasts, and/or emails. How can you regain a sense of control and peace for your own sake and for the kids? For more than a decade, the BIFF method of responding to hostile and misinforming conversation has been used by thousands of people. This book can help you reduce conflict and regain your sanity by teaching what to write, and what to ignore.

Most of us know someone who, for whatever reason, always seems to cause problems, irritate others, or incite conflict. Often, these people are a part of our daily lives. The truth is that these trouble makers haven't necessarily asked to be this way. Sometimes we need to learn new approaches to deal with people who are harder to get along with or love.

Dr. Jeffrey Bernstein shares a groundbreaking 10-day program to help parents understand their child's behavior and regain control of their household. In this updated edition, parents will learn how to face new challenges, including defiance resulting from excessive technology use (even to the point of addiction) and the stress of modern family life. Dr. Bernstein explains what causes defiance in kids and why it's so destructive to the family, then offers parents a step-by-step guide on how to reduce conflict and end upsetting behaviors.

Using the newest research on human attachment and brain development, Terri Apter, an internationally acclaimed psychologist and writer, unlocks the mysteries of this complicated bond. She showcases the five different types of difficult mother - the angry mother, the controlling mother, the narcissistic mother, the envious mother, and the emotionally neglectful mother - and explains the patterns of behavior seen in each type.

Do you dread the end of Daylight Savings each year and grouch about the long, chilly season of gray skies and ice? Do you reach for a lightbox to get you through January and February each year? What if there were a way to rethink this time of year? Psychologist and winter expert Kari Leibowitz’s galvanizing How to Winter uses mindset science to help listeners embrace winter as a season to be enjoyed, not endured—and in turn, learn powerful lessons that can impact our mental wellbeing throughout the year.

In a single moment, everything changes. Seventeen-year-old Mia has no memory of the accident; she can only recall riding along the snow-wet Oregon road with her family. Then, in a blink, she finds herself watching as her own damaged body is taken from the wreck.

In Difficult Conversations Don't Have to be Difficult, bestselling author Jon Gordon and veteran human resources professional and executive coach Amy P. Kelly deliver an inspiring new take on how to make tough workplace conversations an asset in building a stronger team and organization. The book, written as a business fable, follows Ruth, the CEO of a successful multinational company who has been instructed by her board to prepare her company for sale.

Shane is still reeling from the suicide of his kid sister, Destiny. How could he have missed the fact that she was so sad? He tries to share his grief with his girlfriend, Tara, but she's too concerned with her own needs to offer him much comfort. What he really wants is to be able to turn to the one person on the rez whom he loves - his friend, David. Things go from bad to worse as Shane's dream of going to university is shattered and his grieving mother withdraws from the world.

Newbery Medal winner Paul Fleischman writes a profoundly moving story of connectedness and the journey of a young soul to self-discovery. Told through the voices of five characters and narrated by age-appropriate actors, Whirligig compels the listener with its lesson on how our actions can impact the lives of others - even years later. A stunningly authentic listening experience.

Dillon has the terrifying power to create massive amounts of destruction with the slightest tweak of his will. Deanna is so consumed by fear, it has become like a black hole, drawing to her the very things that terrify her. Then, when the glare of a supernova 16 light-years away illuminates the night sky, they have a vision: There are six of them out there, all teenagers, and all suffering from supernatural afflictions that disfigure their bodies and souls.

Difficult people take over our lives. They live rent-free in our heads. We steel ourselves before we meet them. We can't relax when we are with them. We ruminate on their behaviour after they've gone. They harvest our empathy and operate without regard for our feelings. In Difficult People, Dr Rebecca Ray shows us how to recognise (and understand) difficult people and provides us with practical strategies for self-preservation. From learning when to say no, limiting contact, managing our reactions, and knowing when to walk away for good.

When 17-year-old Iranian American Kamran Smith learns that his brother has been labeled a terrorist, he knows something isn't right. In a race against time, it is up to Kamran to prove his brother's innocence, even as the country has turned against him and his family. With the help of a ragtag team of underground intelligence professionals, Kamran must piece together the clues and the codes that will save his brother's life - and save his country from possibly the largest terrorist attack since 9/11.

John Conlan is nicknamed “The Bathroom Bomber” after setting off firecrackers in the boys’ bathroom 23 times without getting caught. John and his best friend, Lorraine, can never please their parents, and school is a chore. To pass the time, they play pranks on unsuspecting people, and it's during one of these pranks that they meet the “Pigman”. In spite of themselves, John and Lorraine soon get caught up in Mr. Pignati’s zest for life. In fact, they become so involved that they begin to destroy the only corner of the world that has ever mattered to them. Can they stop before it’s too late?

In this parenting classic, Dr. Stanley Turecki, one of the nation's most respected experts on children and discipline—and himself the father of a once difficult child—offers compassionate and practical advice to parents of hard-to-raise children.

For Titus and his friends, it started out like any ordinary trip to the moon - a chance to party during spring break and play with some stupid low-grav at the Ricochet Lounge. But that was before the crazy hacker caused all their feeds to malfunction, sending them to the hospital to lie around with nothing inside their heads for days. And it was before Titus met Violet, a beautiful, brainy teenage girl who has decided to fight the feed and its omnipresent ability to categorize human thoughts and desires.

Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awkward and problematic situations they create. Dealing with Difficult People looks at difficult behavior - what drives it and how to cope with it by managing aggression, avoiding awkward situations, and keeping calm. This third edition provides tools and techniques for dealing with difficult customers, difficult people in the digital sphere, and difficult bosses.

Thrown together by a zealous English teacher's classroom-mailbox assignment, notorious scrapper, Adam "Kurl" Kurlansky, and Jonathan Hopkirk, a flamboyant Walt Whitman wannabe, have to write an old-fashioned letter to each other every week. Kurl is a senior, an ex-high school football player, held back a year, while Jo is a nerdy, out tenth grader with a penchant for vintage clothes and a deep love for poetry. But with homophobia, bullying, and familial abuse, Jonathan and Kurl must struggle to overcome their conflicts and hold onto their growing relationship.

When a letter that was never meant to be seen by anyone draws high school senior Evan Hansen into a family's grief over the loss of their son, he is given the chance of a lifetime: to belong. He just has to stick to a lie he never meant to tell: that the notoriously troubled Connor Murphy was his secret best friend. Suddenly, Evan isn't invisible anymore - even to the girl of his dreams. And Connor Murphy's parents, with their beautiful home on the other side of town, have taken him in like he was their own, desperate to know more about their enigmatic son from his closest friend.

This innovative, heartfelt debut novel tells the story of a girl who's literally allergic to the outside world. When a new family moves in next door, she begins a complicated romance that challenges everything she's ever known.

Samantha McAllister looks just like the rest of the popular girls in her junior class. But hidden beneath the straightened hair and expertly applied makeup is a secret that her friends would never understand: Sam has purely obsessional OCD and is consumed by a stream of dark thoughts and worries that she can't turn off. Second-guessing every move, thought, and word makes daily life a struggle, and it doesn't help that her lifelong friends will turn toxic at the first sign of a wrong outfit, wrong lunch, or wrong crush.