English Communication

Nationally recognized communication expert, keynote speaker and trainer and best-selling author Debra Fine reveals the techniques and strategies anyone can use to make small talk—in any situation. With practical advice and conversation cheat sheets, The Fine Art of Small Talk will help you learn to feel more comfortable in any type of social situation.

The Art of Witty Banter examines the art, nuance, and mechanics of banter and charm to make you a witty comeback machine, the likes of which your friends have never seen. You’ll be able to handle, defend, disarm, and engage others in a way that makes you comfortable and confident with each growing day.

The coauthors of the New York Times best-selling Difficult Conversations take on the toughest topic of all: How we see ourselves. Douglas Stone and Sheila Heen have spent the past 15 years working with corporations, nonprofits, governments, and families to determine what helps us learn and what gets in our way. In Thanks for the Feedback, they explain why receiving feedback is so crucial yet so challenging. They blend the latest insights from neuroscience and psychology with practical, hard-headed advice.

One third to one half of Americans are introverts in a culture that celebrates - even enforces - an ideal of extroversion and a cult of personality. Political leaders are charismatic, celebrities bask in the spotlight, and authority figures are assertive. It is no surprise that a quiet revolution has begun to emerge among the invisible half of the population, asserting that they are just as powerful in their own unique ways. The Irresistible Introvert embodies the spirit of this revival and breaks down the myth that charisma is reserved for extroverts only.

It’s been three days with no call or text back...you can’t eat, sleep, or work. You’re going to die alone in your bed, gripping your phone, waiting for a response; or at least that’s what your brain keeps telling you. There’s a common flaw that people who chase partners all have in common. Are you an anxious attacher? If you’re still holding your phone hoping they’ll reply then drop it now and pick up this book.

Brilliantly researched, impassioned, and accessible, Presence is filled with stories of individuals who learned how to flourish during the stressful moments that once terrified them. Every listener will learn how to approach their biggest challenges with confidence instead of dread, and to leave them with satisfaction instead of regret.

Do you feel awkward when you are around people? You don’t really know what to say or how to start a conversation on a networking event? Having problems with your boss or employees and don’t know how to convince them to follow your lead? Do you want to improve the relationships with your spouse, confidants, or friends? Or would you just like to improve your people skills and your ability to create powerfully, lasting impressions on everyone you get in touch with from this day on?

MSNBC’s Mehdi Hasan isn’t one to avoid arguments. He relishes them as the lifeblood of democracy and the only surefire way to establish the truth. Arguments help us solve problems, uncover new ideas we might not have considered, and nudge our disagreements toward mutual understanding. A good argument, made in good faith, has intrinsic value—and can also simply be fun.

In Radical Honesty, Dr. Blanton coaches us on how to have lives that work, how to have relationships that are alive and passionate, and how to create intimacy where none exists. As we have been taught by the philosophical and spiritual sources of our culture for thousands of years, from Plato to Nietzsche, from the Bible to Emerson, the truth shall set you free.

The time-tested secrets taught in this book include Cicero's three-step strategy for moving an audience to action and Honest Abe's Shameless Trick for lowering an audience's expectations. And it's also replete with contemporary techniques such as politicians' use of code language to appeal to specific groups and an eye-opening assortment of persuasive tricks, including Stalin's Timing Secret and the Yoda Technique. Whether you're an inveterate lover of language books or just want to win a lot more anger-free arguments, this audiobook is for you.

Stories That Stick provides a clear framework of ideals and a concise set of actions for you to take complete control of your own story, utilizing the principles behind the world’s most effective business storytelling strategies. Telling these stories well is a simple, accessible skill anyone can develop. With case studies, company profiles, and anecdotes backed with original research, Hall presents storytelling as the underutilized talent that separates the good from the best in business.

Are you held back by shyness? Do many things seem out of reach due to social anxiety? Many people have settled into thinking this is just how life is... "This is just the way I am." However, nothing could be further from the truth. In this inspiring, breakthrough book, Dr. Aziz guides you along the path out of social anxiety and into greater confidence in yourself. You will discover what is keeping you stuck in shyness and learn exactly what to do in order to break free. After suffering from social anxiety himself for many years, Dr. Aziz became determined to find a way to social freedom. His deep understanding if what creates the social fears, shyness, and limitations, displays just how much he gets what it feels like to be shy.

Communication is a fundamental part of all human relationships. It is the basis for the transfer of information and ideas. Unfortunately, poor communication can cripple bonds in both your personal and professional life. The biggest mistake people make is when the sender or the receiver properly understand the information exchanged between them. It is a source of unwanted conflict in all facets of life.

Margaret Wheatley proposes that citizens band together with their colleagues and friends to create the solutions for social change, both locally and globally, that are so badly needed. Such change will not come from governments or corporations but from the ageless process of thinking together in conversation. Turning to One Another encourages this process.

Imagine if you had the magical ability to read people's minds. You would always know what they were really thinking, and how they formed their opinions. You would be able to tell if they were lying. You would know what decisions they were going to make even before they did. Wouldn't it be great if you could always know just the right thing to say to influence them effectively? Well, it turns out that this isn't a magical superpower at all - it is simply the ability to analyze people.

The Assertiveness Workbook contains powerfully effective skills grounded in cognitive behavioral therapy (CBT) to help you communicate more effectively, improve social interactions, and express yourself with confidence and clarity. You'll learn how to set and maintain personal boundaries while staying connected, and discover ways to be more genuine and open in your relationships. Finally, you'll learn to defend yourself calmly if you're unfairly criticized or asked to submit to unreasonable requests.

Psychologist John Gottman has spent twenty years studying what makes a marriage last. Now you can use his tested methods to evaluate, strengthen, and maintain your own long-term relationship. This breakthrough book guides you through a series of self-tests designed to help you determine what kind of marriage you have, where your strengths and weaknesses are, and what specific actions you can take to help your marriage.

Men give their undivided attention to those who respect them. If a man doesn't feel respected communicating with you, he'll find the respect he needs elsewhere. The woman who knows how to communicate with men can influence the man she wants without resorting to "that mini-skirt he loves." A man craves the attention of a gracious woman who knows exactly what to say to him, when to say it, and most importantly, how to say it to get what SHE wants. Men love being gracefully influenced by the woman they adore.

Apply the seven universal elements of powerful stories to dramatically improve how you connect with customers and grow your business through social media channels.

See what is not being shown and hear what is not being said. Did you know that a micro-gesture occurs 1/8 of a second before a word is spoken? Or how about the person that pats you on the back while hugging you is actually uncomfortable? When you try to impress her and she smiles without showing “crows feet” around her eyes, don’t feel good about yourself. By looking at a desk, tell how the person reacts to pressure. Find what a person is most insecure about, and what they truly feel towards you. Reading people takes observing people.