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Whether you're trying to communicate your business idea to an investor, encourage your children to embrace your moral values, or break an addiction to endless web surfing - if you lack the skill of influence, you will be unable to convince yourself or anyone else. The human mind is like a titanium lock. If you communicate poorly - through endless talking, inattentive listening, or over-the-top pressure - it's like spinning the numbers on the lock over and over uselessly. But if you develop the key skills of influence, it's like knowing the exact combination to that lock.

You're trying to help - but is it working? There's a better way. In this powerful, practical audiobook, emotional intelligence expert Richard Boyatzis and Weatherhead School of Management colleagues Melvin Smith and Ellen Van Oosten present a clear and hopeful message. The way to help someone learn and change, they say, cannot be focused primarily on fixing problems, but instead must connect to that person's positive vision of themselves or an inspiring dream or goal they've long held.

When Peter Canning started work as a paramedic on the streets of Hartford, Connecticut, 25 years ago, he believed drug users were victims only of their own character flaws. Although he took care of them, he did not care for them. But as the overdoses escalated, Canning began asking his patients how they had gotten started on their perilous journeys. And while no two tales were the same, their heartrending similarities changed Canning's view and moved him to educate himself about the science of addiction.

Drawing on 40 years of research and a treasure trove of new information, Tesla: Wizard at War provides a comprehensive view of Tesla's discoveries, which continue to influence today's military technology and diplomatic strategies. One of the world's leading Tesla experts, Marc J. Seifer, offers new insight into the brilliant scientist's particle beam weapon (aka the "Death Ray") and explores his military negotiations with pivotal historical figures - including his links to Joseph Stalin, Vannevar Bush, General Andrew McNaughton, and Franklin Delano Roosevelt.

Step past the flashing lights into the true scene of the crime with this frank, unflinching, and unforgettable account of life as a crime scene investigator. Whether explaining rigor mortis or the art of fingerprinting a stiff corpse on the side of the road, Dana Kollmann details her true, unvarnished experiences as a CSI for the Baltimore County Police Department.

Whole Foods Market cofounder John Mackey and professor and Conscious Capitalism, Inc. cofounder Raj Sisodia argue for the inherent good of both business and capitalism. Featuring some of today's best-known and most-successful companies, they illustrate how these two forces can - and do - work most powerfully to create value for all stakeholders, including customers, employees, suppliers, investors, society, and the environment.

During his lifetime, Jean-Paul Sartre enjoyed unprecedented popularity for a philosopher, due partly to his role as a spokesman for existentialism at the opportune moment, when this set of ideas filled the spiritual gap left amidst the ruins of World War II. Existentialism was a philosophy of action and showed the ultimate freedom of the individual. In Sartre's hands, it became a revolt against European bourgeois values.

Ruhlman propels himself and his readers through a score of kitchens and classrooms, from Asian and American regional cuisines to lunch cookery and even table waiting, in search of the elusive, unnamable elements of great cooking.

Rob Paulsen is one of Hollywood's busiest and most passionate performers. If you don't know him by name, you will know him by the many characters he has brought to life: Pinky from Pinky and the Brain and Yakko from Animaniacs, Raphael from the original animated Teenage Mutant Ninja Turtles, and many more. So, you can imagine how terrifying it must have been when Rob was diagnosed with throat cancer, putting his entire livelihood in jeopardy and threatening to rob the world of all his loveable characters that filled our youth and adulthood with humor and delight.

Known as one of America's most dangerous cities, New Orleans plays host to incidents ranging from the tragic and disturbing to the completely bizarre - and during his career as an emergency medic, Jon McCarthy saw it all. He chronicles some of the most formative calls of his career in this autobiography that sounds like crime fiction. McCarthy demonstrates with detail and clarity that the difficult choice is often the right choice. While not for the faint of heart, each entry in this collection provides poignant insight into the bonds between medics and the people and city they serve.

On February 1, 2003, Columbia disintegrated on reentry before the nation's eyes, and all seven astronauts aboard were lost. Author Mike Leinbach was a key leader in the search and recovery effort as NASA, FEMA, the FBI, the US Forest Service, and dozens more federal, state, and local agencies combed an area of rural east Texas the size of Rhode Island for every piece of the shuttle and her crew they could find. Assisted by hundreds of volunteers, it would become the largest ground search operation in US history.

An illuminating guide to the scientific and technological achievements of the Middle Ages through the life of a crusading astronomer-monk.

If any American fictional character of the 20th century seems likely to be immortal, it is Lorelei Lee of Little Rock, Arkansas, the not-so-dumb blonde who knew that diamonds are a girl's best friend. Outrageous, charming, and unforgettable, she's been portrayed on stage and screen by Carol Channing and Marilyn Monroe, and has become the archetype of the footloose, good-hearted gold digger, with an insatiable appetite for orchids, champagne, and precious stones.

David L. Mearns has discovered some of the world's most fascinating and elusive shipwrecks. The Shipwreck Hunter chronicles his most intriguing finds. It describes the extraordinary techniques used, the detailed research, and mid-ocean stamina and courage required to find a wreck thousands of feet beneath the sea, plus the moving human stories that lie behind each of these oceanic tragedies. Combining the adventuring derring-do of Indiana Jones with the precision of a scientist, The Shipwreck Hunter opens an illuminating porthole into the shadowy depths of the ocean.

Mary J. Macleod and her husband left the London area for an idyllic place to raise their young children in the late '60s, and they found the island of Papavray in the Scottish Hebrides. There they bought a croft house on a "small acre" of land, and Mary J. (also known as Julia) became the district nurse.

Born in 1905 in the center of the crumbling Austro-Hungarian Empire, Viktor Frankl was a witness to the great political, philosophical, and scientific upheavals of the 20th century. In these stirring recollections, Frankl describes how as a young doctor of neurology in prewar Vienna, his disagreements with Freud and Adler led to the development of "the third Viennese School of Psychotherapy", known as logotherapy; recounts his harrowing trials in four concentration camps during the War; and reflects on the celebrity brought by Man's Search for Meaning in 1945.

For more than 25 years, surgeon David Nott has volunteered in some of the world’s most dangerous conflict zones. From Sarajevo under siege in 1993 to clandestine hospitals in rebel-held eastern Aleppo, he has carried out life-saving operations in the most challenging conditions, and with none of the resources of a major metropolitan hospital. War Doctor is his extraordinary story, encompassing his surgeries in nearly every major conflict zone since the end of the Cold War, as well as his struggles to return to a “normal” life and routine after each trip.

Designed for ground instructors, flight instructors, and aviation maintenance instructors, the Aviation Instructor’s Handbook was developed by the Flight Standards Service, Airman Testing Standards Branch, in cooperation with aviation educators and industry to help beginning instructors understand and apply the fundamentals of instruction. This handbook provides aviation instructors with up-to-date information on learning and teaching, and how to relate this information to the task of teaching aeronautical knowledge and skills to learners.

In this audiobook, you'll discover everything you need to know about how, exactly, many of America's most famous (and infamous) millionaires and billionaires acquired their fortunes. The big surprise is that all of the super-wealthy it profiles got where they are today by taking one of just 10 possible roads - including starting a business, buying real estate, investing wisely, and marrying extremely well. Whether you aspire to shameful wealth or just a demure fortune, best-selling author and self-made billionaire Ken Fisher will show you how to walk in the footsteps of tycoons.

The Golden Gate Bridge is one of the most recognizable structures to define a modern city. Yet, for author Kevin Hines the bridge is not merely a marker of a place or a time. Instead, the bridge marks the beginning of his remarkable story. At 19-years-old, Kevin attempted to take his own life by jumping off the Golden Gate Bridge - a distance which took four seconds to fall. Recently diagnosed with bi-polar disorder, Kevin had begun to hear voices telling him he had to die, and days before his attempt, he began to believe them. The fall would break his body, but not his spirit.