Relationship Communication Skills

Best-seller par un ex-agent du FBI ! Joe Navarro, ancien officier de contre-espionnage du FBI et expert reconnu en matière de comportement non verbal, explique comment « lire rapidement » les gens : décoder les sentiments et les comportements, éviter les pièges cachés et repérer les comportements trompeurs. Lors de l’écoute de ce livre audio, vous apprendrez également comment votre langage corporel peut influencer ce que votre patron, votre famille, vos amis et les étrangers pensent de vous.

Getting someone to tell the truth is an essential skill that very few people possess. In the boardroom, the classroom, or our own homes, every day we interact with others and try to get the truth from them. People are often untruthful out of fear of negative consequences associated with divulging information. But if a person is made to forget the long-term outcomes, he or she can be influenced to disclose sensitive information that's being withheld.

Whether it's a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people. This book explains how to cope with a range of situations with difficult people and to focus on what you can change.

In this award-winning bestseller, you will travel across time through riveting, real-life David & Goliath stories uncovering the secrets and strategies of successful smaller players so you, too, can get what you want against the odds.

La célèbre psychiatre Judith Orloff en est intimement persuadée : l'empathie est un formidable outil de guérison pour apaiser notre système nerveux. S'appuyant sur les neurosciences, la psychologie et la médecine énergétique, elle partage dans ce guide complet et unique tous ses conseils pour accéder à la puissance de l'empathie.

Teaching you how to make people like you, how to win people to your way of thinking, and how to change people without arousing resentment, Dale Carnegie's How to Win Friends and Influence People is one of the most groundbreaking and best-selling self-help tomes of all time. The time-tested advice that has carried millions of people up the ladder of success in their business and personal lives is a must-listen for the 21st century.

An advocate may know what to say but is only effective when he or she knows how to be persuasive. Combining facts with know-how to persuade judges, juries, and arbitrators, the book teaches immediately useful techniques such as how to channel the initial adrenaline buzz, grab and hold the fact finder’s attention, gesture while speaking, speak in phrases, and polish the persuasive style. Based on 30 years of experience from coaching practitioners, this guide integrates cutting-edge discoveries in human factors, gesture studies, linguistics, neuroscience, and more.

Is verbal abuse ruining your business, your personal life, or even your physical and emotional health? With a little help from Suzette Haden Elgin, you won't have to put up with it anymore. She'll show you how to create an environment in which verbal abuse almost never happens, and how to take complete control of your language behavior. Once you've mastered the techniques, you'll be able to defuse a verbal attack before it can even be completed, and deal effectively with the rare attack that cannot be avoided.

Introducing "Loving an Avoidant Partner," a groundbreaking guide that takes you deep into the enigmatic maze of an avoidant person's inner world like never before. Armed with remarkable insights, you'll decode the guarded secrets and fears of your elusive partner, shattering the barriers that have kept you apart.

Dr. Jeffrey Bernstein shares a groundbreaking 10-day program to help parents understand their child's behavior and regain control of their household. In this updated edition, parents will learn how to face new challenges, including defiance resulting from excessive technology use (even to the point of addiction) and the stress of modern family life. Dr. Bernstein explains what causes defiance in kids and why it's so destructive to the family, then offers parents a step-by-step guide on how to reduce conflict and end upsetting behaviors.

Some of what you'll learn in Texting Titan!: texting and language patterns most men don't know, see, understand, or even know exist; why texting is more complicated today and how it can screw you over; the correct approach, psychology, and strategy when texting; what your goal of texting should be and why you need lots of practice texting women; and much more.

Say goodbye to social anxiety: Master the art of confident communication, and build meaningful relationships with anyone. Do you wish that you could have genuine conversations with the people around you, but start to doubt yourself before you begin? Maybe you worry that you’ll feel tongue-tied, awkward, or anxious or that you’ll say the wrong thing and offend someone.

From a Harvard faculty member and oral language specialist, an invaluable guide that gives listeners evidence-based tools and techniques to communicate more effectively with children in ways that let them foster relationships with less conflict and more joy and kindness.

BE SEEN is a roadmap for building a personal brand that showcases your unique talents and strengths. Through relatable stories and actionable advice, Jen Gottlieb shares her own path to becoming a recognized expert in her field and takes you on a journey of self-discovery to help you find your voice and unleash your full potential.

Joel Trachtman's audiobook presents in plain and lucid terms the powerful tools of argument that have been honed through the ages in the discipline of law. If you are a law student or new lawyer, a business professional or a government official, this book will boost your analytical thinking, your foundational legal knowledge, and your confidence as you win arguments for your clients, your organizations, or yourself.

The art of speaking can be systematically learned, and if you have the desire, discipline, and determination - not to mention one of the world's greatest presenters as your teacher - you too can become a persuasive and powerful speaker. Tracy reveals time-tested tricks of the trade you can use to present powerfully and speak persuasively, whether in an informal meeting or in front of a large group of people.

Discover the power of connection and communication with this diverse collection of short stories, essays, and thought-provoking insights. Exponential is your guide to mastering the art of expression, understanding human behavior, and navigating complex social dynamics with finesse.

Would you like to be able to draw people towards you like a magnet? This book is NOT just another communication book and is NOT just a book of tips. This is the ultimate communication system for talking to anybody, anywhere, and in any situation. Using the scientific principles of communication and ©POWER2MIND technology, it will have you talking and communicating to anyone with confidence, charm, and conviction, rapidly and naturally.

We live, say Edgar and Peter Schein, in a culture of “tell". All too often we tell others what we think they need to know or should do. But whether we are leading or following, what matters most is we get to the truth. We have to develop a commitment to sharing vital facts and identifying faulty assumptions - it can mean the difference between success and failure. This is why we need Humble Inquiry more than ever.

According to research, Emotional Intelligence (EQ) or quotient is far more important than ones intelligence quotient or technical abilities when it comes to determining a person’s overall success in life. Emotional intelligence directly impacts the way we formulate personal decisions, the way we mange behavior, and our ability to maneuver through social complexities. It is something that everybody is able to develop with time. This guide will provide all the essential knowledge needed to improve your EQ.