Grab a free summary of Joey's book, Never Lose an Employee Again, here: https://trybta.com/DLEP190

To learn more about Breakthrough Academy, click here: https://trybta.com/PCEP190

Learn more about Joey and his work here: https://joeycoleman.com/

It sucks to lose good people.

Especially when it feels like you did everything you could to keep them, short of a 7-figure salary and 6 months vacation. 🤦

But, according to my guest today, world-renowned speaker, consultant, and bestselling author of Never Lose an Employee Again Joey Coleman, there’s probably a lot of crucial onboarding steps you’re missing with your new team members.

Today’s conversation is about more than employee retention. We’re diving into the world of employee experience, and how getting it right can save you tons of time, money and headaches by lowering turnover and building a killer culture.

Episode highlights:
- Get an inside look at Joey Coleman’s framework for building killer employee experiences, as outlined in his bestselling book Never Lose an Employee Again.
- Learn about the importance of the first 100 days of an employee’s time with your company, and how to optimize their experience for long-term retention.
- Get tips on designing organizations that allow high performers to grow into careers, rather than feel like they’re in a “dead end job.”

00:00-Intro
01:29-The true cost of turnover
04:45-Why people quit after just a few months
13:51-Why proper onboarding is essential (even though it's a lot of work)
21:25-The goal of an onboarding system: The 4 R's
32:57-How to optimize the first day on the job
43:24-The importance of the First 100 Days
47:23-How to create career paths that keep A-players around
58:42-Connect with Joey

See omnystudio.com/listener for privacy information.

Grab your copy of our IMPLEMENT framework here: https://trybta.com/DLEP189

To learn more about Breakthrough Academy, click here: https://trybta.com/PCEP189

The end of the year is approaching, and that means it’s “hope season” for a lot of contractors.

Your implementation goals are big. You’ve got tech stack upgrades, brand refreshes, and shiny new internal processes on the brain.

But, let’s be real:

If you look back at past years—and all the projects you had planned—how many of them did you actually get across the finish line?

The graveyard of good ideas not implemented for most entrepreneurs is vast.

So how do you break the cycle and actually get sh*t done in 2025?

This episode is a 9-part roadmap that will help you sharpen your implementation skills and turn your great ideas into fully implemented systems.

Episode highlights:
- Learn Benji’s nine part framework for successfully implementing projects—from tech stack upgrades to business systems to SOPs.
- Understand why implementation is so difficult, and how to sharpen your skills as a business owner to get more done in 2025.
- Get fired up and ready to crush your implementation goals next year.

00:00-Intro
02:15-Pick The Right Things To Implement
04:33-Define Your Outcomes
06:34-Don’t Reinvent the Wheel
07:34-Make Foolproof Project Plans
09:04-Delegate, Don’t Dump
12:29-Find Your Milestones and Celebrate Them
13:29-Don't Forget the Change Management Part
15:57-Audit (is what we implemented working?)
17:12-Give People Breaks

See omnystudio.com/listener for privacy information.

Connect time tracking to your job costing with this free white paper from busybusy: https://trybta.com/DLEP188

To learn more about Breakthrough Academy, click here: https://trybta.com/PCEP188

Have you ever wondered whether getting your field staff to track their time is worthwhile?

Sure, it’d be great to hold them accountable. But you can already hear their grumbles and groans about having to add another thing to their to-do list.

The thing is, in other businesses (think accounting, law, marketing agencies), time tracking is standard practice. The whole goal in those industries is to make as much time billable to the client as possible. So why is it different in the trades?

Our guest on the show today is Isaac Barlow. He’s the Founder of busybusy. The industry-leading time-tracking app for construction and trades.

Today’s conversation is about leveraging time-tracking technology to increase productivity and profitability without hurting your company culture.

• Episode highlights:
• Learn how time tracking can be used to create a performance culture built on business intelligence.
• Understand why field staff often resist adopting modern tech and how to change their attitudes and get them on board with time tracking.
• Find out how to create a modern data-obsessed organization in an old school industry.

00:00-Intro
01:48-The story behind busybusy
08:42-Why contractors need to be more time obsessed
16:42-The benefits of busybusy and other time tracking apps
22:08-How to deal with pushback from the team
28:56-Business Intelligence: helpful or hurtful to culture?
31:57-Gamification: does it work?
34:04-3 tips to get your team thinking more like owners
38:19-Downloadable handout and busybusy promotion
39:08-Business intelligence: what is it and how do you use it?
44:46-Too much data vs. too little data: what is the balance?
46:36-How to become data-obsessed (even if you're not wired that way)
49:13-Connect with Isaac and learn more about busybusy

See omnystudio.com/listener for privacy information.