Showing results by author "Tom Ferratt" in All Categories
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The Real-Time Revolution: Transforming Your Organization to Value Customer Time
- Written by: Jerry Power, Tom Ferratt
- Narrated by: Jeff Hoyt
- Length: 6 hrs and 26 mins
- Unabridged
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Time has become a precious commodity, so business leaders who can save their customers’ time more effectively than competitors do will win their loyalty. To become a real-time company, as top scholars Jerry Power and Tom Ferratt explain, you need a real-time monitoring and response system. They offer detailed advice on how to put procedures in place that will collect data on how well products or services are saving customer time; identify strengths, weaknesses, threats, and opportunities; and specify innovations needed to save even more customer time.
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The Real-Time Revolution: Transforming Your Organization to Value Customer Time
- Narrated by: Jeff Hoyt
- Length: 6 hrs and 26 mins
- Release date: 2019-09-03
- Language: English
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Price: $35.30 or 1 Credit
Sale price: $35.30 or 1 Credit
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