What happens when a Dublin plumber turns his trade into a $115M powerhouse?

Alan O’Neill is here to share how he built Abacus, navigated private equity, and shaped the future of the trades. From smart tech to training tomorrow’s workforce, this episode is packed with stories, laughs, and insights to elevate your business.

Don't miss this inspiring journey!

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• The Private Equity Surge: Private equity’s interest in trades has skyrocketed, creating opportunities for generational wealth and growth.
• Importance of Training: Structured training and leadership development are essential to sustain industry growth and workforce competency.
• Emerging Technologies: Tools like AI and smart devices are redefining customer interaction and operational efficiency.
• Adaptability: Bringing leaders from outside the industry can challenge norms and drive innovative thinking.
• Workforce Development: The future of the trades depends on investing in people and fostering a strong pipeline of skilled workers.

What if you never had to write another performance review?

In this episode, Chad chats with Projjal Ghatak — CEO and Co-Founder of OnLoop — about building stronger teams, motivating employees, and letting AI handle the boring stuff. 🚀

From boosting team energy to eliminating bias in performance reviews, this conversation is packed with insights to help leaders unlock their team's full potential.

🎧 Don’t miss it—your team will thank you!

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• Energy is Foundational: Motivated employees with clarity on their goals are more likely to succeed.
• Feedback Redefined: Organizations must balance improvement feedback with specific, strength-based praise.
• AI as a Manager's Ally: Leveraging AI for performance reviews enables managers to focus on team development.
• Culture-Mission Alignment: Strong cultures align with organizational missions and foster better outcomes.
• Measure Wha

Ready to coach your team to greatness? 🏐✨

In this episode, Chad chats with Jason Reed, former collegiate volleyball coach turned leadership guru. Jason shares how authenticity, trust, and falling in love with the process can take your leadership game to the next level—whether you’re on the court or in the boardroom.

Tune in for stories, strategies, and a whole lot of inspiration! 🎙️

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• Authenticity over Perfection: Leaders should focus on being genuine rather than trying to appear flawless. Authenticity fosters trust and connection.
• The Power of the Process: Winning or losing is secondary to learning and improving through consistent effort.
• Building Trust: Consistency and vulnerability are foundational for creating a culture of trust.
• Recruiting and Team Building: Focus on finding people who align with the team’s values and vision rather than just talent.

Leadership isn’t about having all the answers—it’s about serving others!

In this episode, Chad dives into the Law of Addition, sharing stories practical tips to help you build trust, show care, and lead with heart.

Tune in to discover why the best leaders focus on adding value and how small acts of service can create a BIG ripple effect.

Ready to rethink leadership? Hit play now!

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• Leadership is Service: The essence of leadership lies in serving others and adding value to their lives.
• Influence Through Care: True leadership influence comes from showing genuine care for others, building trust, and fostering growth.
• Value Beyond Answers: Leaders don’t need all the answers; they need to empower their teams to solve problems collaboratively.
• Ripple Effect of Leadership: The impact of leadership often extends far beyond the workplace, influencing personal and generational behaviors.

Think you need more leads to grow your trades business? Think again!

Today, Chad is introducing To the Point, that he co-hosts with his friend, Chris Yano. Together, they are uncovering why better conversions—not more traffic—are the key to growth. From mapping the customer journey to improving follow-ups and adding personality to your brand, they share fun and actionable strategies to make the most of your existing efforts.

Don’t miss it!

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• Conversion beats traffic: Focus on optimizing your current processes before spending more on marketing.
• Customer journey matters: Map out where potential customers drop off and fix the bottlenecks.
• Empower your team: Educate CSRs about the value of leads and how to adapt to customer personalities.
• Follow-ups are gold: Text follow-ups can recover missed leads better than calls.
• Promotions work: Same-day service guarantees and financing options help close deals.

📲What if your call center was a goldmine waiting to be unlocked? 🔓

Chad teams up with Tyson Chen, founder of Avoca, to reveal how AI is revolutionizing the trades industry. From instantly answering calls to real-time CSR coaching, Tyson shares simple strategies to boost booking rates, streamline operations, and delight customers.

It’s not just about technology—it’s about making every ring count. Tune in for an insightful chat that might just transform your business! 🎧

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• Call centers are pivotal: Optimizing the call center can unlock significant revenue opportunities for home service businesses.
• AI tools enhance, not replace: Avoca’s Responder and Coach tools streamline operations and empower CSRs with real-time feedback.
• Customer patience is limited: Answering calls on the first ring significantly improves booking rates and customer satisfaction.
• Actionable data drives results: Insights like why calls aren't booked can inform business decisions and improve processes.

Kickstart your 2025 with this empowering conversation between Chad and Amy Woodall, founder of The Conscious Habit! 🚀

Amy unpacks how mastering self-leadership can transform your life and work. From tackling tough conversations with ease to building habits that actually stick, this episode is your guide to leading yourself and others with purpose.

Tune in for actionable insights and a few laughs along the way!

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Check out The Conscious Habit podcast

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• Self-leadership is essential: You can't effectively lead others without mastering the ability to lead yourself.
• The inside-out approach: Many organizational problems stem from internal beliefs and patterns rather than external circumstances.
• Meet people where they are: Not everyone’s growth journey looks the same—understanding individual motivations is critical.
• Habits start with awareness: Recognize the subconscious beliefs driving your behaviors to create lasting change.

Dream big, embrace the suck, and own your story!

In this Growth Factor, Chad is unpacking how achievers turn obstacles into opportunities and create their dream paths—even when it’s tough.

Get ready for a mindset shift that’ll inspire you to take ownership of your journey and crush excuses.

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• Obstacles are a mindset: Learn to reframe challenges as opportunities for growth.
• Gratitude transforms perspective: Reflecting on what you’re thankful for can change how you approach tough moments.
• Ownership is non-negotiable: Take control of your journey—don’t let excuses or circumstances dictate your path.
• Growth is uncomfortable but necessary: Be ready to do the hard, uncomfortable work required to reach your goals.