Conflict Communication

"What an asshole!" How many times have you said that about someone at work? You're not alone! In this groundbreaking book, Stanford University professor Robert I. Sutton builds on his acclaimed Harvard Business Review article to show you the best ways to deal with assholes...and why they can be so destructive to your company.

Excerpt of best-selling title, The Peacemaker. Conflict-resolution expert Ken Sande shows you how to help permanently resolve disputes in your everyday life. He takes you beyond quick fixes to true, life-changing reconciliation with family members, coworkers, and fellow believers.

It's not easy to be a teen girl, and it's definitely not easy parenting one. Parenting a Teen Girl is a guide for busy parents who want bottom-line information and tips that make sense - and work. It also offers scripts to improve communication, and exercises to navigate stressful interactions with skill and compassion. Whether your teen girl is struggling with academic pressure, social difficulties, physical self-care, or technology overload, this book offers practical advice to help you connect with your teen girl.

Spanning world civilizations, synthesizing dozens of political, philosophical, and religious texts and thousands of years of violent conflict, The 33 Strategies of War is a comprehensive guide to the subtle social games of everyday life, informed by the most ingenious and effective military principles in war. Structured in Greene's trademark style, The 33 Strategies of War is the I Ching of conflict, the contemporary companion to Sun Tzu's The Art of War.

Renowned psychologist and best-selling author of The Dance of Anger sheds new light on the two most important words in the English language - I'm sorry - and offers a unique perspective on the challenge of healing broken connections and restoring trust.

"Overcome Overthinking and Anxiety in Your Relationship" is your guide to banishing worry and overthinking from your love life. If you're caught in a battle between heart and mind, feeling disconnected, or craving more joy and understanding with your partner, this audiobook is the key to unlocking a happier, healthier relationship.

Whether it's a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people. This book explains how to cope with a range of situations with difficult people and to focus on what you can change.

Broken promises, missed deadlines, poor behavior - they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems - permanently.

Inappropriate workplace conduct, lateness, sexually offensive behavior, productivity and communication issues...these are just a few of the uncomfortable topics bosses must sometimes discuss with their employees. 101 Tough Conversations to Have with Employees offers realistic sample dialogues managers can use to facilitate clear, direct interactions with their employees, helping to sidestep potential awkwardness and meet issues head-on.

If you have a loved one with BPD, you need real, proven-effective strategies to help you navigate the intense emotions and conflict that can arise in daily interactions and conversations. People with BPD often feel anger, pain, and hurt from a history of invalidation and disappointment, and their difficulty in regulating emotions can lead to moments of lashing out that can confuse and upset those around them. Talking to a Loved One with Borderline Personality Disorder offers a breakthrough, compassionate approach to communicating with a loved one who has BPD.

Difficult Conversations teaches you how to handle even the toughest conversations more effectively and with less anxiety. Based on 15 years of work at Harvard Negotiation Project and consultations with thousands of people, the authors answer the question: When people confront the conversations they dread the most, what works? Difficult Conversations walks you through a proven, concrete, step-by-step approach for understanding and conducting tough conversations.

We all say things we shouldn't. What is important is how we deal with the gaffe. If a slip-of-the-tongue at a family gathering, office meeting, or social setting causes you to inadvertently embarrass or offend someone, the strategy presented here, will help you to smooth things over as quickly as possible. But what about when you really mess up?

Authentic Relating provides the framework to transform every aspect of relationships—starting with the one to ourselves. It is truth and compassion together in a journey to become more awake and aware in every relationship. With practice, we can learn to alchemize conflict into clarity, connection, and creativity.

Whether you're starting a new relationship, finding your way back from headaches and heartaches, or just want to deepen your connection, this book will help equip and empower you. Take the first step in transforming your relationship. Here you'll find helpful and empowering tips that will help you cultivate a stronger connection with your partner. With strategies for understanding yourself and taking responsibility for how you show up, these valuable lessons will lead to an even better bond between you and your partner.

Dr. Jeffrey Bernstein shares a groundbreaking 10-day program to help parents understand their child's behavior and regain control of their household. In this updated edition, parents will learn how to face new challenges, including defiance resulting from excessive technology use (even to the point of addiction) and the stress of modern family life. Dr. Bernstein explains what causes defiance in kids and why it's so destructive to the family, then offers parents a step-by-step guide on how to reduce conflict and end upsetting behaviors.

Fern Schumer Chapman understands the pain of sibling estrangement firsthand. For the better part of 40 years, she had nearly no relationship with her only brother, despite many attempts at reconnection. Her grief and shame were devastating and isolating. But when she tried to turn to others for help, she found that a profound stigma still surrounded estrangement, and that very little statistical and psychological research existed to help her better understand the rift that had broken up her family. So she decided to conduct her own research....

Nate and Kaley Klemp were both successful in their careers, consulting for high-powered companies around the world. Their work as mindfulness and leadership experts, however, often fell to the wayside when they came home in the evening, only to end up fighting about fairness in their marriage. They believed in a model where each partner contributed equally and fairness ruled, but, in reality, they were finding that balance near impossible to achieve. From this frustration, they developed the idea of the 80/80 marriage, a new model for balancing career, family, and love.

In our deeply divided, binary world, honest discussion is stressful for all sides. Entrepreneur and thought leader Africa Brooke charts a path for understanding in this groundbreaking guide for finding common ground.

I wrote this book to help you respond to anyone who tries to engage you with hostile emails, texts, Facebook postings, vicious rumors, or just plain difficult behavior. But before I explain how to write a BIFF response, I want to give you a brief understanding of how HCPs think.

Discover how to successfully and efficiently calm an angry person or diffuse a volatile situation in 90 seconds or less with this proven and accessible peacekeeping method by self-described "lawyer turned peacemaker" Douglas E. Noll. Tested on prison inmates, De-Escalate offers a new set of social listening and communication skills based on the latest findings in neuroscience and meditation.