Customer Business

Liste de produits
    • Transforming Customer Experience for an On-Screen World
    • Auteur(s): Rick Delisi, Dan Michaeli
    • Narrateur(s): Rick Delisi
    • Durée: 5 h et 35 min
    • Date de publication: 2021-12-21
    • Langue: Anglais
    • Pas de évaluations
    • Digital Customer Service traces the evolution of customer service - as well as the evolution of customer expectations and the underlying psychology that drives customer behavior - from the days of the first call centers in the 1980s all the way to today's digital world....

    Prix courant: 17,81 $

    • How to Achieve Customer Success and Create Exceptional CX
    • Auteur(s): Isabella Villani
    • Narrateur(s): Jonathan Yen
    • Durée: 9 h et 4 min
    • Date de publication: 2019-04-09
    • Langue: Anglais
    • Pas de évaluations
    • Transform Customer Experience offers real-life insights into effective strategies for developing and implementing customer experience (CX) programs in a range of corporate, governmental, and nonprofit environments....

    Prix courant: 22,26 $

    • The Revolutionary Broken Windows Theory: How the Smallest Remedies Reap the Biggest Rewards
    • Auteur(s): Michael Levine
    • Narrateur(s): Allan Robertson
    • Durée: 6 h et 46 min
    • Date de publication: 2021-05-11
    • Langue: Anglais
    • 5 out of 5 stars 1 évaluation
    • Broken Windows, Broken Business reveals a breakthrough in management theory that can alter the destiny of countless companies striving to stay ahead of their competition....

    Prix courant: 25,23 $

    • Connect with Affluent Customers, Create Unique Experiences Through Impeccable Service, and Close the Sale
    • Auteur(s): Robin Lent, Genevieve Tour
    • Narrateur(s): Jo Anna Perrin
    • Durée: 3 h et 12 min
    • Date de publication: 2020-07-20
    • Langue: Anglais
    • 3.5 out of 5 stars 9 évaluations
    • Connect with affluent customers, create unique experiences through impeccable service, and close the sale....

    Prix courant: 14,47 $

    • Giving Your Customers What They Didn't Know They Wanted
    • Auteur(s): Colin Cowie
    • Narrateur(s): Colin Cowie
    • Durée: 5 h et 47 min
    • Date de publication: 2021-09-07
    • Langue: Anglais
    • 5 out of 5 stars 3 évaluations
    • Learn how to cultivate the most incredible customer experiences on earth through this essential guide by Colin Cowie, distinguished purveyor of unforgettable “wow” events for the world’s most demanding clients....

    Prix courant: 25,63 $

    • The Step-by-Step System for More Sales, to More Customers, More Often
    • Auteur(s): Ray Edwards
    • Narrateur(s): Ray Edwards
    • Durée: 4 h et 11 min
    • Date de publication: 2019-08-06
    • Langue: Anglais
    • 5 out of 5 stars 20 évaluations
    • Writing copy that sells without seeming "salesy" can be tough, but is an essential business skill. How to Write Copy That Sells is a step-by-step guide to writing fast, easy-to-read, effective copy....

    Prix courant: 17,81 $

    • How Successful Companies Transform New Customers into Loyal Champions
    • Auteur(s): Donna Weber
    • Narrateur(s): Donna Weber
    • Durée: 5 h et 1 min
    • Date de publication: 2021-12-08
    • Langue: Anglais
    • 5 out of 5 stars 5 évaluations
    • Onboarding is the most important part of the customer journey, yet many B2B companies fail to act proactively at the start of the relationship. Instead, customer success teams are stuck making heroic efforts to save accounts and fighting fires when customers inevitably run into problems....

    Prix courant: 25,00 $

    • Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits
    • Auteur(s): John A. Goodman
    • Narrateur(s): Mark Smeby
    • Durée: 8 h et 31 min
    • Date de publication: 2019-02-05
    • Langue: Anglais
    • 4 out of 5 stars 1 évaluation
    • Any organization can win more customers and increase sales if they would only learn to be more strategic with their customer service. This audiobook teaches listeners how to transcend a good business into a profitable word-of-mouth machine that transforms the bottom line....

    Prix courant: 29,13 $

    • Redefining What It Means to Sell
    • Auteur(s): Colin Coggins, Garrett Brown
    • Narrateur(s): Colin Coggins, Garrett Brown
    • Durée: 7 h et 13 min
    • Date de publication: 2023-02-21
    • Langue: Anglais
    • Pas de évaluations
    • The greatest salespeople on the planet are the opposite of who most people think they are; The Unsold Mindset unpacks their unconventional way of thinking about selling (and life), acknowledging we all sell, and proving you can be great at it, without becoming someone you’re not....

    Prix courant: 32,62 $

    • Product-Led Growth Series, Book 2
    • Auteur(s): Ramli John
    • Narrateur(s): Ramli John
    • Durée: 3 h et 16 min
    • Date de publication: 2023-05-04
    • Langue: Anglais
    • 2 out of 5 stars 1 évaluation
    • Let’s face it. Today’s users are impulsive and easily distracted. They don’t have the time (or patience) to try and figure things out by themselves. They expect the product to be intuitive, easy, and fast. What’s more, they want more than they paid (or didn’t pay) for, and they want it now....

    Prix courant: 10,09 $

    • The Customer CEO Business Fable About How to Profit from the Power of Your Customers
    • Auteur(s): Chuck Wall
    • Narrateur(s): Don Hagen
    • Durée: 1 h et 37 min
    • Date de publication: 2013-12-10
    • Langue: Anglais
    • Pas de évaluations
    • Sales have dropped precipitously. The board is meeting next week. Bob, founder and long-time CEO, is urged by his team to hire an expensive management consulting firm....

    Prix courant: 7,77 $

  • Prix courant: 20,10 $

    • Great Hotel and Restaurant Leaders Share Their Secrets
    • Auteur(s): Micah Solomon, Herve Humler - foreword
    • Narrateur(s): Kevin T. Collins
    • Durée: 7 h et 10 min
    • Date de publication: 2024-07-30
    • Langue: Anglais
    • Pas de évaluations
    • The Heart of Hospitality is the essential guide to creating exceptional customer service and hospitality for guests of all generations, including millennials, boomers, and more.

    Prix courant: 22,26 $

    • Speed Up Sales and Win More Business with Today's Frazzled Customers
    • Auteur(s): Jill Konrath
    • Narrateur(s): Jill Konrath
    • Durée: 6 h et 15 min
    • Date de publication: 2010-12-06
    • Langue: Anglais
    • 5 out of 5 stars 4 évaluations
    • Sales strategist Jill Konrath tells you how to overcome obstacles, get more appointments, speed up decisions, and win sales with today's short-fused, frazzled customers....

    Prix courant: 27,82 $

    • A Proven Framework to Drive Impactful Client Outcomes for Your Company
    • Auteur(s): Wayne McCulloch
    • Narrateur(s): Nick Hardcastle
    • Durée: 8 h et 6 min
    • Date de publication: 2021-12-06
    • Langue: Anglais
    • 4.5 out of 5 stars 3 évaluations
    • Wayne McCulloch has more than 25 years of experience in the software industry — years spent in training, adoption, and customer experience, the building blocks for customer success....

    Prix courant: 20,19 $

    • Revolutionary New Rules for You to Get More Customers with Far Less Money
    • Auteur(s): Bradley J. Sugars
    • Narrateur(s): Jaime Andrade
    • Durée: 5 h et 33 min
    • Date de publication: 2013-07-03
    • Langue: Anglais
    • 5 out of 5 stars 1 évaluation
    • Buying Customers is the new way of "business unusual".... One that will not only transform your own company, but your entire way of thinking about business forever....

    Prix courant: 22,17 $

    • How to Stop Customer Turnover, Improve Retention and Get Lucrative, Long-Term Loyalty
    • Auteur(s): Ali Cudby
    • Narrateur(s): Kim S. Monti
    • Durée: 5 h et 50 min
    • Date de publication: 2020-07-08
    • Langue: Anglais
    • Pas de évaluations
    • Keep Your Customers shares why loyalty in the business world matters and walks companies through the strategies and tactics that boost long-term customer value. It costs five to 25 times more for companies to acquire a new customer versus retaining an existing one....

    Prix courant: 25,00 $

  • Prix courant: 14,03 $

    • Why Customers Now Run Companies and How to Profit from It
    • Auteur(s): Marty Neumeier
    • Narrateur(s): Marty Neumeier
    • Durée: 1 h et 53 min
    • Date de publication: 2025-03-31
    • Langue: Anglais
    • Pas de évaluations
    • Best-selling brand expert Marty Neumeier shows you how to make the leap from a company-driven past to the consumer-driven future.

    Prix courant: 8,71 $

    • The 39 Essential Rules for Delivering Sensational Service
    • Auteur(s): Lee Cockerell
    • Narrateur(s): Lee Cockerell
    • Durée: 3 h et 59 min
    • Date de publication: 2013-03-05
    • Langue: Anglais
    • 5 out of 5 stars 5 évaluations
    • The former EVP of Walt Disney World shares indispensible rules for serving customers with consistency, efficiency, creativity, sincerity, and excellence....

    Prix courant: 17,48 $