Customer Success

Liste de produits
  • Prix courant: 16,68$ ou 1 crédit

    Prix réduit: 16,68$ ou 1 crédit

    • Leverage the Power of Relationships to Achieve Your Business Goals
    • Auteur(s): Zvi Band
    • Narrateur(s): Steven Jay Cohen
    • Durée: 8 h
    • Date de publication: 2021-04-13
    • Langue: Anglais
    • Pas de évaluations
    • Relationship marketing expert Zvi Band shares a proven step-by-step approach to leveraging the unique power of relationships to your best business advantage....

    Prix courant: 25,00$ ou 1 crédit

    Prix réduit: 25,00$ ou 1 crédit

    • How Storytelling Can Captivate Customers, Influence Audiences, and Transform Your Business
    • Auteur(s): Kindra Hall
    • Narrateur(s): Kindra Hall
    • Durée: 7 h et 15 min
    • Date de publication: 2019-09-24
    • Langue: Anglais
    • 4.5 out of 5 stars 136 évaluations
    • Stories That Stick provides a clear framework of ideals and a concise set of actions for you to take complete control of your own story, utilizing the principles behind the world’s most effective business storytelling strategies....

    Prix courant: 25,63$ ou 1 crédit

    Prix réduit: 25,63$ ou 1 crédit

    • Discover Products That Create Customer Value and Business Value
    • Auteur(s): Teresa Torres
    • Narrateur(s): Teresa Torres
    • Durée: 7 h et 9 min
    • Date de publication: 2022-04-15
    • Langue: Anglais
    • 5 out of 5 stars 8 évaluations
    • In this audiobook, you'll learn a structured and sustainable approach to continuous discovery that will help you answer each of these questions, giving you the confidence to act while also preparing you to be wrong....

    Prix courant: 25,00$ ou 1 crédit

    Prix réduit: 25,00$ ou 1 crédit

    • A Path to Profits, Passion, and Purpose
    • Auteur(s): Tony Hsieh
    • Narrateur(s): Tony Hsieh
    • Durée: 8 h et 17 min
    • Date de publication: 2010-06-07
    • Langue: Anglais
    • 4.5 out of 5 stars 166 évaluations
    • Tony Hsieh - CEO of Zappos, the online shoe retailer - explains how he created a unique culture and commitment to service that aims to improve the lives of its employees....

    Prix courant: 28,27$ ou 1 crédit

    Prix réduit: 28,27$ ou 1 crédit

    • Perfecting the Art of Customer Service
    • Auteur(s): The Disney Institute, Theodore Kinni
    • Narrateur(s): Barry Abrams
    • Durée: 5 h et 26 min
    • Date de publication: 2015-05-05
    • Langue: Anglais
    • 4.5 out of 5 stars 38 évaluations
    • Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service....

    Prix courant: 30,55$ ou 1 crédit

    Prix réduit: 30,55$ ou 1 crédit

  • Prix courant: 25,63$ ou 1 crédit

    Prix réduit: 25,63$ ou 1 crédit

    • 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
    • Auteur(s): Joseph A. Michelli
    • Narrateur(s): Joseph A. Michelli, Tom Parks
    • Durée: 8 h et 12 min
    • Date de publication: 2014-12-16
    • Langue: Anglais
    • 4.5 out of 5 stars 10 évaluations
    • The New Gold Standard takes you on an exclusive tour behind the scenes of The Ritz-Carlton Hotel Company....

    Prix courant: 26,00$ ou 1 crédit

    Prix réduit: 26,00$ ou 1 crédit

    • Over 700 Ready-to-Use Phrases and Scripts That Really Get Results
    • Auteur(s): Renee Evenson
    • Narrateur(s): Kelly D’Ambrosio
    • Durée: 7 h et 58 min
    • Date de publication: 2022-08-30
    • Langue: Anglais
    • Pas de évaluations
    • Dealing with customers isn't easy, they aren't always right or even pleasant. Business author Renée Evenson ensures you’ll always have the right words to defuse tense interactions.

    Prix courant: 29,13$ ou 1 crédit

    Prix réduit: 29,13$ ou 1 crédit

    • The Rules for Getting and Keeping Customers and Clients
    • Auteur(s): Jeffrey J. Fox
    • Narrateur(s): Jeffrey J. Fox
    • Durée: 2 h et 8 min
    • Date de publication: 2000-06-06
    • Langue: Anglais
    • 4 out of 5 stars 25 évaluations
    • A rainmaker is a person who brings revenue into an organization. That revenue comes from customers, it is the lifeforce of the organization, and without it the organization will die...

    Prix courant: 10,67$ ou 1 crédit

    Prix réduit: 10,67$ ou 1 crédit

    • Invest in Relationships to Build Your Business and Your Career
    • Auteur(s): Mo Bunnell
    • Narrateur(s): Mo Bunnell
    • Durée: 6 h et 10 min
    • Date de publication: 2024-08-27
    • Langue: Anglais
    • Pas de évaluations
    • Relationships are the foundation of our long-term business success. The problem is a million things get in the way. But there’s a simple solution to breaking through all this noise: Giving. Mo Bunnell shows how to develop the growth mindset that keeps the focus on the relationship.

    Prix courant: 26,00$ ou 1 crédit

    Prix réduit: 26,00$ ou 1 crédit

    • Auteur(s): Michael Maslansky
    • Narrateur(s): Michael Maslansky
    • Durée: 7 h et 26 min
    • Date de publication: 2010-05-01
    • Langue: Anglais
    • 4.5 out of 5 stars 3 évaluations
    • What to say, how to say it, and why it matters: communicating with authority and honesty in an age of mistrust.....

    Prix courant: 28,27$ ou 1 crédit

    Prix réduit: 28,27$ ou 1 crédit

    • A Remarkable Way to Adapt to Changing Times and Keep Your Work Fresh
    • Auteur(s): Stephen C. Lundin Ph.D., John Christensen, Harry Paul
    • Narrateur(s): Oliver Wyman
    • Durée: 2 h et 38 min
    • Date de publication: 2004-02-26
    • Langue: Anglais
    • 4.5 out of 5 stars 2 évaluations
    • Fish! Sticks employs the same kind of easy-to-use story that was used in Fish! to illustrate its three main commitments for continued success: Find IT, Live IT, Coach IT....

    Prix courant: 19,18$ ou 1 crédit

    Prix réduit: 19,18$ ou 1 crédit

    • Powerful Lessons and Proven Strategies from Top Producers
    • Auteur(s): David J. Mullen Jr.
    • Narrateur(s): Allan Robertson
    • Durée: 8 h et 24 min
    • Date de publication: 2014-05-02
    • Langue: Anglais
    • 4.5 out of 5 stars 21 évaluations
    • The best financial advisors are well equipped to succeed regardless of market conditions....

    Prix courant: 25,00$ ou 1 crédit

    Prix réduit: 25,00$ ou 1 crédit

  • Prix courant: 13,12$ ou 1 crédit

    Prix réduit: 13,12$ ou 1 crédit

  • Prix courant: 8,71$ ou 1 crédit

    Prix réduit: 8,71$ ou 1 crédit

    • Creating an Authentic Buyer Journey Across Sales, Marketing, and Customer Success
    • Auteur(s): Brent Keltner
    • Narrateur(s): Brent Keltner
    • Durée: 9 h et 29 min
    • Date de publication: 2022-04-05
    • Langue: Anglais
    • 4 out of 5 stars 1 évaluation
    • Sales and marketing expert Brent Keltner introduces a proven go-to-market framework to increase personalization and authenticity across every step of the buyer journey....

    Prix courant: 28,37$ ou 1 crédit

    Prix réduit: 28,37$ ou 1 crédit

    • How a Small Manufacturer Transformed into an Internet of Things (IoT) Solutions Provider and Unlocked $2 Million in SaaS Revenue
    • Auteur(s): Christian Shaffer
    • Narrateur(s): Kevin Kollins
    • Durée: 1 h et 36 min
    • Date de publication: 2015-12-28
    • Langue: Anglais
    • Pas de évaluations
    • Customer Success is Key is a story about how a small company supercharged its business model with a connected products strategy....

    Prix courant: 9,34$ ou 1 crédit

    Prix réduit: 9,34$ ou 1 crédit

    • Make Easy (and Effective) Follow-Up Your Winning Habit
    • Auteur(s): Jeff Shore
    • Narrateur(s): Jeff Shore
    • Durée: 4 h et 58 min
    • Date de publication: 2022-01-04
    • Langue: Anglais
    • 5 out of 5 stars 2 évaluations
    • Companies have invested thousands and even millions of dollars in CRM technology over the past decade, but frontline salespeople and sales executives alike are still groping for solutions....

    Prix courant: 22,26$ ou 1 crédit

    Prix réduit: 22,26$ ou 1 crédit

    • Actionable CX Strategies to Better Understand, Attract, and Retain Customers
    • Auteur(s): Debbie Levitt
    • Narrateur(s): Debbie Levitt
    • Durée: 16 h et 35 min
    • Date de publication: 2023-02-15
    • Langue: Anglais
    • Pas de évaluations
    • Customers Know You Suck is the how-to manual for customer centric product marketing. Its highly actionable models, maps, and processes empower everyone to improve the customer experience....

    Prix courant: 31,26$ ou 1 crédit

    Prix réduit: 31,26$ ou 1 crédit