Personal Communication

How to read the room and understand the people and the situation instantly. Social awareness is not a given these days. But if you have it, it will seem like you have a superpower because of how perceptive you'll be. But the secret is that it's not hard. Get inside people's heads with a simple conversation or observation.

Votre réussite ne dépend que de vous. La nature nous a dotés de capacités uniques qui nous permettent de réaliser tout ce dont nous rêvons. Il vous suffit de prendre la responsabilité de vos actes et de vos pensées, de contrôler votre vie. Et pour accomplir tout ce que vous avez imaginé, étudiez les techniques de la programmation neuro-linguistique.Chacun peut apprendre PNL !

Are there people in your life that leave you feeling drained, depleted, and just exhausted? They demand limitless time, emotional support, attention, or affirmation; you dread interacting with them but don’t know how to change the dynamic. You’ve just encountered a real-life vampire. Energy vampires can be people, situations, or even your own mindset, but in Surrounded by Energy Vampires, internationally best-selling author Thomas Erikson identifies the different types of energy vampires and offers practical tools, fun self-assessments, and relatable stories to help you combat them.

When The Power of Kindness first appeared in 2006 it thrilled and challenged listeners with one audacious promise: Your acts of generosity and decency are the secret to a fuller, more satisfying life. Kindness is not some squishy virtue but the very key to your own happiness. With nearly 125,000 copies sold, we're celebrating the book's tenth anniversary with this new edition, featuring a complete new chapter by Piero Ferrucci on the theme of "Harmlessness", which joins his other chapters on virtues such as "Honesty", "Warmth", and "Loyalty".

Publishers Weekly called Heather Hansen's first book, The Elegant Warrior, a "template for achieving personal and career goals". In Advocate to Win, Heather goes deeper. As an award-winning trial attorney, Heather quickly realized that she didn't win because she was an extraordinary advocate. She won because she gave her clients the tools to advocate for themselves. First, they needed to choose what they wanted. Next, they needed to believe in themselves and their ability to get it. And then, they could advocate to win.

Taking a brass tacks approach to communication, How to Have Confidence and Power in Dealing with People explains how to interact with others as they really are, not as you would like them to be. The goal is to get what you want from them successfully - be it cooperation, goodwill, love or security.

What did your boss mean in that email? Is your mechanic stretching the truth? Whether you’re engaged in a casual conversation or a high-stakes negotiation, it’s critical to understand the subtext of a situation. But with so much interaction happening on screens—via email, texts, or video chat—we are losing the ability to interpret expressions and cues. Furthermore, since many are now savvy about the meaning of body language, it’s become even harder to discern someone’s true thoughts or intentions.

In an increasingly fast-paced world, equally fast decision-making skills are seen as a strength. When we are constantly presented with so many options to choose from, a quick and dirty decision doesn't always seem like a bad thing. When it comes to things we don't like in friends, family, work, or relationships we are often fast to judge and label them as red flags. What we don't realise, however, is that this mindset is causing us to lose our ability to manage difficult situations.

Start closing sales like top producers! Have you ever found yourself at a loss for what to say when the gatekeeper asks you what your call is about? Have your palms ever sweated when the decision maker shuts you down with "I wouldn't be interested"? Has your heart taken a fast dive into your stomach when, at the start of your presentation, your prospect tells you that they've thought about it and are just going to pass? Are you finally ready to learn how to confidently and effectively overcome these objections, stalls, and blow-offs?

We all want friends and successful business relationships, but sometimes it can be challenging, especially if we are not from the same backgrounds. Knowing how to deal effectively with different people and having the confidence to interact effectively with them is a key skill for all of us if we want to get on in life and it can be learned quite quickly when you have the right tools at your disposal.

Relationships are usually the most important part of a person’s life. But they’re often stressful and frustrating, or simply awkward, distant, and lonely. We feel the weight of things unsaid, needs unmet, conflicts unresolved. It’s easy to feel stuck.

Do you HATE public speaking? Are you TERRIFIED to stand in front of people? When you think of speaking, do you get nervous, anxious, even sweaty? You don’t have to be afraid any longer. It can seem like everyone is a gifted speak when you watch TED talks or compare yourself to skilled co-workers giving presentations. Don't get caught up in comparison. Instead, take action to improve YOUR ability and to overcome your fear. If you struggle when you speak, then you are not alone. Public speaking is the number one fear in America.

Getting someone to tell the truth is an essential skill that very few people possess. In the boardroom, the classroom, or our own homes, every day we interact with others and try to get the truth from them. People are often untruthful out of fear of negative consequences associated with divulging information. But if a person is made to forget the long-term outcomes, he or she can be influenced to disclose sensitive information that's being withheld.

Rompe la barrera del no es un manual de negociación imprescindible desarrollado y perfeccionado a lo largo de la extraordinariacarrera de Chris Voss como negociador en secuestros con rehenes y como reconocido profesor en las escuelas de negocio más prestigiosas del mundo.

Best-seller depuis sa parution, ce manuel offre une aide précieuse à quiconque souhaite améliorer ses capacités de communication. Qu'est-ce qui fait que le courant passe entre deux personnes ? Comment se faire comprendre par quelqu'un qui n'est pas sur la même longueur d'onde ? Comment faire passer un message en situation de stress ? Voilà quelques-unes des questions auxquelles répond la Process Communication.

Chefs across the globe have honed an incredible system for working with efficiency called mise-en-place. In this audiobook, Dan Charnas reveals how to use those principles in any kind of work outside the kitchen.

Being a highly sensitive person means you’re probably highly misunderstood and you may feel like you’re too empathetic for your own good. Your intuition and empathy create situations where you always put others first and say “yes” to everything, regardless of how you feel or what you need. As a result, you end up in unhealthy relationship dynamics that leave you exhausted, resentful, and stressed.

Have you recently walked away from a date or a conversation feeling uncomfortable or violated? Are you looking for ways to set limits with your spouse, kids, parents, or boss? This essential guide to setting and respecting boundaries is for anyone wanting to better understand themselves and others. Just as a cut in our skin causes pain and injury, a breach of any of our physical, emotional, or sexual boundaries can be very harmful to our bodies and minds.

The ability to “hold space” for yourself and for others has never been more urgent. Faced with global issues of climate change, political unrest, violence, and economic crises, more citizens of the world are experiencing disconnection, grief, and a deep sense of loneliness than at any other time. But, with the right tools, you and your circle can become part of the solution.

Saying the right thing the right way can make the difference between sealing the deal or losing the account, getting a promotion, or getting a pink slip. It's essential to be pitch perfect - to get the right message across to the right person at the right time. In Pitch Perfect, Bill McGowan shows you how to craft the right message and deliver it using the right language - both verbal and nonverbal.