Personal Communication

Feel disconnected from your spouse or partner? Struggle to keep your relationship fresh? Worried that everything will end in heartbreak? It's easy to fall in love. The challenging part is keeping that spark alive while you and your partner deal with "the real world." Your relationship can often seem less urgent than the day-to-day emergencies that you deal with - your job, finances, children, and that to-do list full of chores. They all demand your immediate attention. So how do you find the time to nurture your love and intimacy?

Based on thirty years of research among forty thousand people in sixty countries, Wharton Business School Professor and Pulitzer Prize winner Stuart Diamond shows in this unique and revolutionary book how emotional intelligence, perceptions, cultural diversity and collaboration produce four times as much value as old-school, conflictive, power, leverage and logic.

At the heart of dealing with difficult people is handling their—and your own—emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive.

Découvrez pourquoi il vous est si facile de parler avec certaines personnes alors que d'autres vous semblent vraiment idiotes. Avez-vous déjà essayé de raisonner votre partenaire tout en ayant l'impression de vous adresser à un mur ? Êtes-vous déjà sorti d'une réunion avec le sentiment confus de ne pas avoir cerné les principaux enjeux de la discussion ? Ou encore, vous est-il déjà arrivé de ne pas réussir à vous faire comprendre par votre interlocuteur, et ce, même après avoir reformulé vos idées ?

As the title suggests, Influential Internal Communication proves just how influential internal communications (IC) is, and the measurable impact it has on an organization's growth. For many organizations, IC often slips down the list of priorities when there are high pressure, high stakes business situations to cope with.

Do you HATE public speaking? Are you TERRIFIED to stand in front of people? When you think of speaking, do you get nervous, anxious, even sweaty? You don’t have to be afraid any longer. It can seem like everyone is a gifted speak when you watch TED talks or compare yourself to skilled co-workers giving presentations. Don't get caught up in comparison. Instead, take action to improve YOUR ability and to overcome your fear. If you struggle when you speak, then you are not alone. Public speaking is the number one fear in America.

When stakes are high, opinions vary, and emotions run strong, you have three choices: avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or check out Crucial Conversations and discover how to communicate best when it matters most. Crucial Conversations gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve the positive resolutions you want.

Feel yourself become tongue-tied around others? Or worse yet, you simply avoid others because you are constantly worried about being judged? It's not logical and it doesn't make sense, but it can't be reasoned with. Social anxiety can be crippling, to the point where you don't even want to order food! How to understand your anxious brain's wiring, soothe it, and get around it.

Getting someone to tell the truth is an essential skill that very few people possess. In the boardroom, the classroom, or our own homes, every day we interact with others and try to get the truth from them. People are often untruthful out of fear of negative consequences associated with divulging information. But if a person is made to forget the long-term outcomes, he or she can be influenced to disclose sensitive information that's being withheld.

In Loving What Is, best-selling author Byron Katie introduced thousands of people to her simple and profound method of finding happiness through questioning the mind. Now, I Need Your Love, Is That True? examines a universal, age-old source of anxiety: our relationships with others. In this groundbreaking book, Katie helps you question everything you have been taught to do to gain love and approval. In doing this, you discover how to find genuine love and connection.

When Dr. Farrell began teaching couples communication thirty years ago, he taught the wisdom of not being defensive in response to criticism. However, when a couple returned home and criticism inevitably appeared, that wisdom disappeared. Couples needed to not just be taught this, but to practice both in the workshop and at home. With the help of decades of post-workshop feedback from real couples, Farrell perfected six mindsets that the couples found most effective to embrace criticism as an opportunity to feel more deeply loved—even while they are being criticized.

Does dating feel like you’re chasing a “happily ever after” that always seems out of reach? You’re not alone: many modern daters are stuck following old rules, hung up on ideas like instant chemistry and “the One.” In F the Fairy Tale, love expert Damona Hoffman helps listeners break free of those dating myths—and write their own love stories. Drawing on nearly twenty years of experience as a dating coach, Hoffman reveals the four pillars of strong relationships: goals, values, communication, and trust.

Whether you are one who speaks only on rare occasions or you find yourself addressing an audience every day, this book will be an invaluable tool. Beneficial to the experienced pro as well as the new beginner, Secrets of Dynamic Communication is a practical and effective handbook for powerful presentations of all kinds. It takes the listener through the process of selecting and developing a theme, giving it focus, fleshing it out, and communicating well with the audience. The first half is devoted to preparation, the second to delivery.

Our relationship challenges can’t be solved with the same thinking patterns that created them. Imagine the relief of letting go of sleepless nights overanalyzing text messages or replaying conversations in your mind. Picture the freedom of silencing the endless "what-ifs" that pull you away from the present moment. These thought patterns might feel familiar, but they don’t have to define your relationships. The Overthinker's Guide to Relationship Communication is an honest exploration of what happens when an overthinking mind meets matters of the heart.

What did your boss mean in that email? Is your mechanic stretching the truth? Whether you’re engaged in a casual conversation or a high-stakes negotiation, it’s critical to understand the subtext of a situation. But with so much interaction happening on screens—via email, texts, or video chat—we are losing the ability to interpret expressions and cues. Furthermore, since many are now savvy about the meaning of body language, it’s become even harder to discern someone’s true thoughts or intentions.

Discover how to successfully and efficiently calm an angry person or diffuse a volatile situation in 90 seconds or less with this proven and accessible peacekeeping method by self-described "lawyer turned peacemaker" Douglas E. Noll. Tested on prison inmates, De-Escalate offers a new set of social listening and communication skills based on the latest findings in neuroscience and meditation.

Everyone has had a bad boss. You might have one right now. You might even be one. Bad bosses are a fact of the workplace, whether they’re short-tempered, unclear about expectations, or too disorganized to manage so much as a stapler. But how do you not only survive a difficult boss, but help your career thrive despite them? Written with Erikson's signature humor and warmth, Surrounded by Bad Bosses (and Lazy Employees) will help you deal with the most hopeless managers and employees you can imagine—and keep you entertained along the way.

Meetings don't have to be a waste of time. When managed right, they are a powerful tool for solving problems, making decisions, exchanging ideas - and getting results fast. Based on years of experience in consulting for companies around the world, Brian Tracy has learned firsthand what works in meetings - and what doesn't. Now he reveals simple, proven ideas you can use to make meetings shorter, more effective, and more satisfying to everyone in attendance.

Nationally recognized communication expert, keynote speaker and trainer and best-selling author Debra Fine reveals the techniques and strategies anyone can use to make small talk—in any situation. With practical advice and conversation cheat sheets, The Fine Art of Small Talk will help you learn to feel more comfortable in any type of social situation.

Faites-vous partie de ces gens qui pensent qu'ils n'ont aucune mémoire ? Qu'ils ne sont pas créatifs ? Qu'ils se feront toujours manipuler ? Et si je vous disais que vous vous trompez ? Améliorer vos relations sociales, booster votre cerveau, gagner tous vos paris... tout ceci ne dépend que de vous et de votre capacité à bien utiliser votre cerveau ! Je vais vous confier un secret... les personnes qui décident d'exploiter les capacités de ce formidable outil, de le comprendre et de jouer avec lui, ont une longueur d'avance sur les autres (à vrai dire, c'est presque injuste !).