Workplace Behavior

It's difficult to ask anybody "how are you?" without hearing the word "busy" somewhere in their response. We feel overwhelmed by busyness because of the demands on our time: our inboxes and our to-do lists are bulging, a huge amount of people expect things from us and our organisations are trying to do more with fewer people. But it doesn't have to be that way. In reality, busyness isn't essential. Yes, there is a lot to do, but believing you're always busy because you have so much to do is both false and unhelpful.

Elias Aboujaoude’s distinctive exploration of leadership provides unusual insight into understanding who should and should not be striving for leadership positions. Dr. Aboujaoude takes on the culture at large, explaining how our cult-like obsession with leadership gives narcissists an edge and results in leadership failure everywhere we look—and how resisting the imperative to rise at all costs can leave many with an inferiority complex.

What if the secret to being your best, attracting people, and leading people was merely knowing what, why, and how to commit to people? All you have ever wanted was to have more meaningful relationships, attract others to your cause, and be able to make a difference in the lives of the people around you. You can have all this and more when you harness the power of the commitment.

What can you learn from the most successful companies in the world? The Spanx Story will help you understand and adopt the competitive strategies, workplace culture, and daily business practices that enabled entrepreneur Sara Blakely to dominate the shapewear industry and become a billionaire.

Dream, Believe, Dare, Do. Though four simple words, this carefully crafted credo lies at the heart of Walt Disney's enviable empire and has led The Walt Disney Company to prosperity for decades. As foremost experts on Disney, authors Bill Capodagli and Lynn Jackson return with an updated and expanded third edition of The Disney Way to show how organizations can incorporate this four-pillared credo to support any business, drive any team, and guide any leader to create immeasurable success.

We are living in an epidemic of disengagement and despair that calls us to action. Awakening Compassion at Work answers the call, showing us new ways to enliven the humanity of work and in so doing address the suffering of the world and create an innovative, optimistic, and engaged workforce.

In business, if people merely like you, you’re in trouble. They need to love you! Learn how building loyalty and modeling great customer service behavior to develop frontline teams is the key to building raving fans. To thrive in today’s economy, it’s not enough for customers to merely like you. They have to love you. Win their hearts and they will not only purchase more - they’ll talk you up to everyone they know. But what turns casual customers into passionate promoters? Leading Loyalty reveals the principles and practices of everyday service heroes....

In Intentional Integrity, Robert Chesnut, general counsel of Airbnb, offers a six-step process for leaders to foster and manage a culture of integrity at work. He explains the rationale and legal context for the ethics and practices and presents scenarios to illuminate the nuances of thinking deeply and objectively about workplace culture.

Nick tried out various sports before finding a passion for wrestling. As a varsity wrestler in his high school, he may not have been the district champion, but he did pack gyms and earn the respect of thousands of total strangers. At the same time, he rose to "Vine" stardom, with a series of zombie prank videos. His social media stardom has since outlived Vine: Santonastasso has shared his life and thoughts on acceptance, positivity, and pushing your limits with millions, gaining the admiration of many A-list celebrities.

무례함이 난무하는 시대, 결정적 차이를 만드는 태도의 비밀! 일과 관계가 다치지 않게 도와주는 비즈니스의 기본, 태도를 지키는 방법을 알려주는 『태도의 품격』. 서로 간의 오해를 줄이고 모두가 존중받는 기업 문화를 만들기 위해 MIT, 예일대, 마이크로소프트, 푸르덴셜, 보잉 등 일류 기업에서 22년간 비즈니스 매너를 가르쳐온 로잔 토머스가 비즈니스 현장에서 직접 겪고 연구하며 깨달은 비즈니스 매너를 다양한 사례와 함께 상세하게 들려준다. 의도하지 않은 나의 사소한 행동은 항상 다양한 각도에서 평가받고 있고 생각지도 못한 순간, 예상치도 못한 사람이 나를 판단하는 기준이 된다. 그래서 한 번의 치명적인 실수가 지금까지 쌓아온 노력을 물거품으로 만들어버릴 수도 있다. 저자는 이 책에서 이처럼 우리가 간과하고 있는, 하지만 다른 사람에게는 치명적으로 느껴질 수 있는 실수를 하나씩 짚어나가면서 작은 태도의 차이가 회사생활을 어떻게 바꿔놓을 수 있는지 일깨워준다.

Exploring and explaining more than 80 of the world's most important theories and big ideas about trade, commerce, and management, this audiobook offers a fascinating look at the world of business past and present. A perfect primer on the fundamental tenets of the subject, The Business Book sheds light on some of history's most important milestone developments and the key business strategies used by leading thinkers and gurus from Henry Ford to Steve Jobs.

With insights from leading experts including John Kotter and Indra Nooyi, this book will inspire you to: lead through the eight critical stages of change; create and instill a sense of urgency; transform your company's culture; get reorgs right; reshape your organization for climate sustainability; remodel the chief learning officer position to lead change; scale agile practices throughout your organization; and lead change when business is good - but also when times are tough.

Scott Page, a leading thinker, writer, and speaker whose ideas and advice are sought after by corporations, nonprofits, universities, and governments around the world, makes a clear and compellingly pragmatic case for diversity and inclusion. He presents overwhelming evidence that teams that include different kinds of thinkers outperform homogenous groups on complex tasks, producing what he calls "diversity bonuses".

In Fix It, the authors present the startling results of their Workplace Accountability Study - conducted over three years, involving more than forty thousand participants from organizations across the globe: the most comprehensive study on workplace accountability ever conducted. When accountability is not working on the job, in the team or the organization as a whole, everyone is left asking how to fix it.

Even in the #MeToo era, studies show that women in the workforce continue to harbor misconceptions about sexual harassment and are unprepared to respond when it happens. Lawyer and former ESPN anchor Adrienne Lawrence has learned to advocate for herself and other women. This essential guide helps women navigate the complicated realities of sexual harassment and teaches them how to be their own best advocates in toxic work environments.

Active listening is the doorway to increased belonging, loyalty, profitability, innovation, and so much more. It is the difference between thinking we understand what people want and knowing what they want. Want to build stronger relationships, avoid misunderstandings, and anticipate problems before they surface at work? All you have to do is listen.

In this companion audiobook to the Figgerridout show: how attention to detail can help you learn the skills you need to advance your career, start a new one, or build your business; the biggest ethical mistakes people make that get in the way of their hopes and dreams; understanding rich people so you can gain their trust; how successful people bring a skill or business to excellence, and then take those skills to build more and more skills; the fundamentals of all the skills that people have paid me to use.

The idea of leadership failure and derailment has been brushed under the carpet for far too long, and only now are statistics appearing on the sheer numbers who fail. Backstabbers and Bullies provides the latest psychiatric and clinical perspectives on dark-side behavior, including: recognizing and coping with overconfident, narcissistic, and psychopathic leaders; causes of leadership derailment and failure; corrupt corporate cultures; and the criminal personality.

It's a simple fact that the people who make policy and oversee government, sports, business, and the arts and entertainment are most commonly white men. Another fact: We cannot achieve meaningful progress if we exclude the very people who have the power to make systemic change. This handbook is free of any attempts to shame, blame, or guilt leaders for the choices they made in the past or privileges they were born with. Instead, listeners will learn to view the work they do through a racial equity lens so they can easily and immediately begin making changes.

Even amid the seeming chaos of the matrix organization - where you are constantly being asked to do things by people who aren't your boss - there is always that special person who seems indispensable, who seems to thrive on complexity, and who is able to stay focused and positive and get the right things done: This is the go-to person. In this game-changing book, Bruce Tulgan reveals the secrets of the go-to person in our new world of work. Tulgan shows how go-to people not only behave differently, but also think differently.