Behavior Change

Negotiation expert Kwame Christian's motto is: "The best things in life are on the other side of difficult conversations." If we want a more equitable workplace, and a more equitable world, we have to talk to each other about race. But, for so many of us, that's easier said than done.

Today, when companies and customers are faced with an infinite number of messages, the word “relevance” has taken on a new meaning and dimension. We know that relevance matters, but what does that mean exactly? Andy Coville guides leaders and executives toward the realization that if they can focus on a single, guiding principle—a magnetic one—that permeates their brand or company, customers will not only engage but change thinking and behavior in turn.

This practical guide shows how to facilitate collaboration among diverse individuals and organizations to navigate complexity and create change in our interconnected world. David Ehrlichman draws on his experience as a network builder; interviews with dozens of network leaders; and insights from the fields of network science, community building, and systems thinking to provide a clear process for creating and developing impact networks.

When is the last time you visibly and boldly challenged the status quo? It might be a tough question to answer. Uncertainty about what’s on the other side of the familiar and comfortable stops many of us from taking action. And yet, we continue to stay stuck, unaware of our roadblocks, and without a meaningful way forward. What can be done? We must intentionally “invite change”.

Prepare to embark on a transformative journey towards personal growth and lasting behavior change with Mastering Behavior Change by Tate McGhee, MS, BCBA. This exceptional self-help book defies conventions by presenting the complex concepts of applied behavior analysis in an easily digestible format suitable for men of all ages.

Ripple is about how small behaviour changes can have wide-reaching effects in the real world. By applying behavioural science in your working life, you can have positive ripple effects on the world around you. While nudging is now commonplace in politics, most of our daily interactions with companies, products, and services have not yet been transformed with behavioural science. Doing so is often a messy process but, armed with this book, you’ll have the practical toolkit to get started.

Lead a winning team created on trust and success. Taking a page from Facebook, Eric Coryell has created a teamwork model that creates trust, success, and true accountability. How? By redefining your team's model to be customer-facing as opposed to reporting up! The strongest and most successful teams function through accountability and shared trust - two pillars that on paper, most teams claim to do but rarely accomplish when structured with traditional methods. With Eric's proven technique, you will see results and manage a team built on trust, shared success, and accountability.

In today's complex, highly competitive, global environment, those who will survive and thrive in this new world of work are individuals, teams, and organizations who can maintain high levels of accountability and remain focused on must-achieve desired results. Achieve with Accountability is your personal handbook for awakening your (or your team or organization's) inner confidence, drive, perseverance, determination, resolve, and can-do mindset.

We humans crave security. Yet, continual change and adaptation are the lifeblood of a company. Keeping an organization competitive and relevant means regular change, thus shattering the sense of security people have with their jobs and their livelihoods. It’s no wonder people resist change. No matter a global corporation or small business, change is often "done" to a voiceless workforce.

Does it have to be this way? Can’t resist checking your smartphone or mobile device? Sure, all this connectivity keeps you in touch with your team and the office - but at what cost? In Sleeping with Your Smartphone, Harvard Business School professor Leslie Perlow reveals how you can disconnect and become more productive in the process. In fact, she shows that you can devote more time to your personal life and accomplish more at work. And the good news is that this doesn’t require an organizational makeover.

Creating justice-centered organizations is the next frontier in DEI. This book shows how to go beyond compliance to address harm, share power, and create equity. Traditional DEI work has not succeeded at dismantling systems that perpetuate harm and exclude BIPOC groups.

A powerful manifesto for CEOs and employees alike: Influential and award-winning business leader Margaret Heffernan reveals how organizations can build ideal workplace cultures and create seismic shifts by making deceptively small changes.

Lifestyle changes can be overwhelming: It’s hard to take on major goals without falling prey to self-doubt. But with kaizen, big goals become small, approachable steps. This Japanese method first made waves in the business world by launching Toyota to success; it also adds magic to Marie Kondo’s life-changing method of tidying up. As Kondo puts it: “You can take the first small step toward your dream today, and keep taking small steps to grow your passions.” Now, Sarah Harvey unlocks kaizen’s amazing potential to enhance our everyday lives.

In this abridged audiobook version of his best-selling title, Paul Dix talks you through the book’s hugely influential behavior management approach - an approach whereby expectations and boundaries are exemplified by people, not by a thousand rules that nobody can recall. The testing, watch out for and nuggets sections have been removed for this audiobook, but the indispensable advice on how to involve all staff in developing a whole school ethos built on kindness, empathy, and understanding remains.

Talking to Yourself is one of the first books to be written on cognitive therapy. This newly revised edition presents a specific method for dealing with depression, anxiety, and stress, and for taming your inner critic. A simple five-step method guides you from toxic, critical self-talk to a new supportive language. By changing your internal dialogue you will profoundly alter your relationship with yourself and others.

The modern working world doesn't leave much time for reflection. Leaders in particular are encouraged to speed ahead, make quick decisions, and seek swift solutions to any problem that may arise. However, the full-speed-ahead approach can backfire. By taking time to pause and reflect, it's possible to notice new pathways and develop innovative solutions that allow for impactful results. Executive coach Janet M. Harvey has worked with leaders and teams around the world to explore the common tensions that arise in the workplace.

Before Larry Jones became a successful businessman, he had to overcome some of his own battles. Growing up as an abused child, he struggled with defining his identity, which led to lots of fighting and a harsh tongue. As a single father, Larry suffered a divorce, being broke, homelessness, divisive co-parenting, and PTSD. He imparts his knowledge through his journey of hardship and lessons learned, perfect examples of how anyone can withstand the challenges of life.

The myth of innovation is that brilliant ideas leap fully formed from the minds of geniuses. The reality is that most innovations come from a process of rigorous examination through which great ideas are identified and developed before being realized as new offerings and capabilities. This is not a book by designers for designers; this is a book for creative leaders seeking to infuse design thinking into every level of an organization's products or service to drive new alternatives for business and society.

We all spend a lot of energy trying to get the people in our lives to listen to us, and despite our best efforts, we often fail. But what if the secret to influencing others was to demonstrate acceptance? Enter validation—communication that one is mindful, understands, and empathizes with another person's experience, thereby accepting it as valid. As both a means and an end, validation has profound effects, from improving relationships and de-escalating conflicts to increasing our ability to generate self-compassion and help people change their behavior.

This audiobook offers five proven principles so multinational companies can advance diversity, equity, and inclusion with a nuanced understanding of local contexts across countries and cultures. Local relevance - understanding markets and acknowledging local beliefs, regulations, and history - is essential for global success. This groundbreaking audiobook explicitly details how to take local histories, laws, and practices into account in DEI transformation work while promoting social justice worldwide.