Business Conflict Resolution
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Leading the Unleadable
- How to Manage Mavericks, Cynics, Divas, and Other Difficult People
- Auteur(s): Alan Willett
- Narrateur(s): Tom Parks
- Durée: 5 h et 51 min
- Version intégrale
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Difficult people are the worst part of a manager's job. Whether it comes from direct reports or people above, outbursts, irrational demands, griping, and other disruptions need to be dealt with - and it's your responsibility to do it. Leading the Unleadable turns this dreaded chore into a straight forward process that gently, yet effectively, improves behaviors.
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Leading the Unleadable
- How to Manage Mavericks, Cynics, Divas, and Other Difficult People
- Narrateur(s): Tom Parks
- Durée: 5 h et 51 min
- Date de publication: 2016-11-29
- Langue: Anglais
- Once you realize the potential for change, the book's simple steps, examples, and scripts explain how to right even the most hopeless situations....
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Prix courant: 26,00$ ou 1 crédit
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Crucial Accountability, Second Edition
- Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior
- Auteur(s): Kerry Patterson, Joseph Grenny, Ron McMillan, Autres
- Narrateur(s): Kerry Patterson
- Durée: 6 h et 14 min
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Broken promises, missed deadlines, poor behavior - they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems - permanently.
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Crucial Accountability, Second Edition
- Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior
- Narrateur(s): Kerry Patterson
- Durée: 6 h et 14 min
- Date de publication: 2021-07-22
- Langue: Anglais
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Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems - permanently....
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Prix courant: 22,26$ ou 1 crédit
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Stop Complainers and Energy Drainers
- How to Negotiate Work Drama to Get More Done
- Auteur(s): Linda Byars Swindling
- Narrateur(s): Linda Byars Swindling
- Durée: 4 h et 48 min
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Constant complainers take up resources, time, and mental bandwidth in the workplace. When you change a culture of complainers to one of contributors, you boost morale, increase productivity, and promote effective communication. In short, you get more done with less drama. In Stop Complainers and Energy Drainers, workplace communication expert Linda Swindling shares her expertise in negotiating tough situations in the workplace. Discover how to influence others to accomplish your purpose.
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Stop Complainers and Energy Drainers
- How to Negotiate Work Drama to Get More Done
- Narrateur(s): Linda Byars Swindling
- Durée: 4 h et 48 min
- Date de publication: 2020-07-10
- Langue: Anglais
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Constant complainers take up resources, time, and mental bandwidth in the workplace. When you change a culture of complainers to one of contributors, you boost morale, increase productivity, and promote effective communication....
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Prix courant: 14,47$ ou 1 crédit
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The Minority Experience
- Navigating Emotional and Organizational Realities
- Auteur(s): Adrian Pei
- Narrateur(s): Kaipo Schwab
- Durée: 4 h et 40 min
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Organizational consultant Adrian Pei describes key challenges ethnic minorities face in majority culture organizations. He unpacks how historical forces shape contemporary realities and what both minority and majority cultures need to know in order to work together fruitfully.
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The Minority Experience
- Navigating Emotional and Organizational Realities
- Narrateur(s): Kaipo Schwab
- Durée: 4 h et 40 min
- Date de publication: 2018-09-04
- Langue: Anglais
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Organizational consultant Adrian Pei describes key challenges ethnic minorities face in majority culture organizations. He unpacks how historical forces shape contemporary realities and what both minority and majority cultures need to know in order to work together fruitfully....
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Prix courant: 14,47$ ou 1 crédit
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Stop Workplace Drama
- Train Your Team to have No Complaints, No Excuses, and No Regrets
- Auteur(s): Marlene Chism
- Narrateur(s): Claire Christie
- Durée: 7 h et 18 min
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Is your workplace riddled with gossip, power struggles, and confusion? Do you seek clarity in your management and cohesiveness in your team? Do you have a personal obstacle affecting your professional success? If so, there is good news-help is on the way. Stop Workplace Drama offers down-to-earth, practical methods to help business owners, entrepreneurs, and private practice professionals maximize success, increase productivity, and improve teamwork and personal performance.
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Excellent leadership tools for everyone.
- Écrit par Brian Finlay le 2023-02-27
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Stop Workplace Drama
- Train Your Team to have No Complaints, No Excuses, and No Regrets
- Narrateur(s): Claire Christie
- Durée: 7 h et 18 min
- Date de publication: 2020-07-09
- Langue: Anglais
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Overcome the interpersonal challenges holding your business back....
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Prix courant: 22,26$ ou 1 crédit
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Getting Along
- How to Work with Anyone (Even Difficult People)
- Auteur(s): Amy Gallo
- Narrateur(s): Amy Gallo
- Durée: 7 h et 44 min
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Work relationships can be hard. The stress of dealing with difficult people dampens our creativity and productivity, degrades our ability to think clearly and make sound decisions, and causes us to disengage. In Getting Along, workplace expert and Harvard Business Review podcast host Amy Gallo identifies eight familiar types of difficult coworkers—the insecure boss, the passive-aggressive peer, the know-it-all, the biased coworker, and others—and provides strategies tailored to dealing constructively with each one.
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Must read
- Écrit par Lori Lalonde le 2023-02-17
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Getting Along
- How to Work with Anyone (Even Difficult People)
- Narrateur(s): Amy Gallo
- Durée: 7 h et 44 min
- Date de publication: 2022-09-13
- Langue: Anglais
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In Getting Along, workplace expert and Harvard Business Review podcast host Amy Gallo identifies eight familiar types of difficult coworkers and provides strategies tailored to dealing constructively with each one....
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Prix courant: 22,26$ ou 1 crédit
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Quantum Negotiation
- The Art of Getting What You Need
- Auteur(s): Karen S. Walch, Stephan M. Mardyks, Joerg Schmitz, Autres
- Narrateur(s): Jonathan Yen
- Durée: 6 h et 48 min
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Quantum Negotiation is a handbook for getting what you need using a mindset and behaviors based on a refreshingly expansive perspective on negotiation. Rather that viewing every negotiation as an antagonistic and combative relationship, this book shows you how to move beyond the traditional pseudo win-win to construct a deal in which all parties get what they need. By exploring who we are as negotiators in the context of social conditioning, this model examines the cognitive, psychological, social, physical, and spiritual aspects of negotiation to help you produce more sustainable, prosperous, and satisfying agreements.
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Quantum Negotiation
- The Art of Getting What You Need
- Narrateur(s): Jonathan Yen
- Durée: 6 h et 48 min
- Date de publication: 2018-05-22
- Langue: Anglais
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Quantum Negotiation is a handbook for getting what you need using a mindset and behaviors based on a refreshingly expansive perspective on negotiation....
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Prix courant: 22,26$ ou 1 crédit
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The Anatomy of Peace (Fourth Edition)
- Resolving the Heart of Conflict
- Auteur(s): The Arbinger Institute
- Narrateur(s): Kaleo Griffith
- Durée: 7 h et 39 min
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From the authors of Leadership and Self-Deception comes a new edition of this best seller that has been thoroughly revised to more effectively address the diversity, equity, and inclusion challenges that plague our communities and hinder our organizations. The Anatomy of Peace uses a fictional story to powerfully show listeners the way to transform conflict.
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A course in self-honesty
- Écrit par Heather Mary Burton le 2024-02-24
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The Anatomy of Peace (Fourth Edition)
- Resolving the Heart of Conflict
- Narrateur(s): Kaleo Griffith
- Durée: 7 h et 39 min
- Date de publication: 2022-01-31
- Langue: Anglais
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From the authors of Leadership and Self-Deception comes a new edition of this best seller that has been thoroughly revised to more effectively address the diversity, equity, and inclusion challenges that plague our communities and hinder our organizations....
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Prix courant: 19,14$ ou 1 crédit
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Getting to Yes with Yourself
- (And Other Worthy Opponents)
- Auteur(s): William Ury
- Narrateur(s): William Ury
- Durée: 4 h et 26 min
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William Ury, co-author of the classic best seller on negotiation Getting to Yes, has taught tens of thousands of people from all walks of life - managers, salespeople, students, parents, lawyers, and diplomats - how to become better negotiators. Over the years, Ury has discovered that the greatest obstacle to successful agreements and satisfying relationships is not the other side, as difficult as they can be.
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very good
- Écrit par LauLaufoShoSho le 2020-07-10
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Getting to Yes with Yourself
- (And Other Worthy Opponents)
- Narrateur(s): William Ury
- Durée: 4 h et 26 min
- Date de publication: 2015-01-20
- Langue: Anglais
- Over the years, Ury has discovered that the greatest obstacle to successful agreements and satisfying relationships is not the other side, as difficult as they can be....
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Prix courant: 18,64$ ou 1 crédit
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The Bully-Proof Workplace
- Essential Strategies, Tips, and Scripts for Dealing with the Office Sociopath
- Auteur(s): Peter J. Dean, Molly D. Shepard
- Narrateur(s): Fred Filbrich
- Durée: 6 h et 2 min
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More than one in four Americans deals with an on-the-job bully. These office sociopaths don't just make individuals miserable. Their poison spreads throughout the company, damaging overall morale, creativity, productivity, and profitability. It doesn't have to be this way. Leading consultants Peter Dean and Molly Shepard have helped vanquish workplace bullying and now share their proven methods with you.
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The Bully-Proof Workplace
- Essential Strategies, Tips, and Scripts for Dealing with the Office Sociopath
- Narrateur(s): Fred Filbrich
- Durée: 6 h et 2 min
- Date de publication: 2021-07-21
- Langue: Anglais
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Leading consultants Peter Dean and Molly Shepard have helped vanquish workplace bullying and now share their proven methods with you....
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Prix courant: 22,97$ ou 1 crédit
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Dealing with Difficult People
- HBR Emotional Intelligence Series
- Auteur(s): Harvard Business Review
- Narrateur(s): Mike Lenz, Eleanor McCormick
- Durée: 1 h et 47 min
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At the heart of dealing with difficult people is handling their—and your own—emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive.
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Dealing with Difficult People
- HBR Emotional Intelligence Series
- Narrateur(s): Mike Lenz, Eleanor McCormick
- Série: HBR Emotional Intelligence Series
- Durée: 1 h et 47 min
- Date de publication: 2022-09-08
- Langue: Anglais
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This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive....
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Prix courant: 10,01$ ou 1 crédit
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101 Tough Conversations to Have with Employees
- A Manager's Guide to Addressing Performance, Conduct, and Discipline Challenges
- Auteur(s): Paul Falcone
- Narrateur(s): Adam Lofbomm
- Durée: 12 h et 45 min
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Inappropriate workplace conduct, lateness, sexually offensive behavior, productivity and communication issues...these are just a few of the uncomfortable topics bosses must sometimes discuss with their employees. 101 Tough Conversations to Have with Employees offers realistic sample dialogues managers can use to facilitate clear, direct interactions with their employees, helping to sidestep potential awkwardness and meet issues head-on.
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101 Tough Conversations to Have with Employees
- A Manager's Guide to Addressing Performance, Conduct, and Discipline Challenges
- Narrateur(s): Adam Lofbomm
- Durée: 12 h et 45 min
- Date de publication: 2020-02-11
- Langue: Anglais
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101 Tough Conversations to Have with Employees offers realistic sample dialogues managers can use to facilitate clear, direct interactions with their employees, helping to sidestep potential awkwardness and meet issues head-on....
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Prix courant: 37,28$ ou 1 crédit
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Failure to Communicate
- How Conversations Go Wrong and What You Can Do to Right Them
- Auteur(s): Holly Weeks
- Narrateur(s): Rosemary Benson
- Durée: 8 h et 31 min
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Dodging issues, appeasing difficult people, and mishandling tough encounters all carry a high price for managers and companies - in the form of damaged relationships, ruined careers, and intensified problems. In Failure to Communicate, Holly Weeks shows how to master the combat mentality, emotional maelstrom, and confusion that poison difficult conversations.
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Failure to Communicate
- How Conversations Go Wrong and What You Can Do to Right Them
- Narrateur(s): Rosemary Benson
- Durée: 8 h et 31 min
- Date de publication: 2020-11-10
- Langue: Anglais
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In Failure to Communicate, Holly Weeks shows how to master the combat mentality, emotional maelstrom, and confusion that poison difficult conversations....
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Bargaining with the Devil
- When to Negotiate, When to Fight
- Auteur(s): Robert Mnookin
- Narrateur(s): Robert Mnookin
- Durée: 7 h et 44 min
- Version abrégée
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One of the country's most eminent practitioners of the art and science of negotiation offers practical advice for the most challenging conflicts - when you are facing an adversary you don't trust, who may harm you, or who you may even feel is evil. The head of Harvard's famed Program on Negotiation, Robert Mnookin provides tools for confronting devils of all kinds - in business, politics, and family life.
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very dry read. struggled to finish the book.
- Écrit par ameenca le 2022-07-09
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Bargaining with the Devil
- When to Negotiate, When to Fight
- Narrateur(s): Robert Mnookin
- Durée: 7 h et 44 min
- Date de publication: 2010-02-02
- Langue: Anglais
- The art of negotiation - from one of the country's most eminent practitioners and the Chair of the Harvard Law School's Program on Negotiation....
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Prix courant: 19,53$ ou 1 crédit
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People Skills
- How to Assert Yourself, Listen to Others, and Resolve Conflicts
- Auteur(s): Robert Bolton
- Narrateur(s): Jonathan Todd Ross
- Durée: 12 h et 6 min
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People Skills is a communication-skills handbook that can help you eliminate these and other communication problems. Author Robert Bolton describes the twelve most common communication barriers, showing how these "roadblocks" damage relationships by increasing defensiveness, aggressiveness, or dependency. He explains how to acquire the ability to listen, assert yourself, resolve conflicts, and work out problems with others. These are skills that will help you communicate calmly, even in stressful emotionally charged situations.
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Excellent material
- Écrit par This Guy le 2023-03-09
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People Skills
- How to Assert Yourself, Listen to Others, and Resolve Conflicts
- Narrateur(s): Jonathan Todd Ross
- Durée: 12 h et 6 min
- Date de publication: 2016-12-13
- Langue: Anglais
- People Skills is a communication-skills handbook that can help you eliminate these and other communication problems....
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Prix courant: 26,37$ ou 1 crédit
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Powerful Phrases for Dealing with Difficult People
- Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities
- Auteur(s): Renee Evenson
- Narrateur(s): Jill Blackwood
- Durée: 6 h et 53 min
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Most of us are going to work today with individuals who at times come across as incompetent, lazy, spotlight-hugging, whiny, or backstabbing. Then, tomorrow we go to work with them again and again. Like it or not, the bulk of our waking hours are spent with people at work—people who can grate on our nerves. In Powerful Phrases for Dealing with Difficult People, communications expert Renee Evenson thoroughly explains how anyone can learn how to confront head-on the difficult situations that can arise when dealing with these personalities, before they fester and spread.
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Powerful Phrases for Dealing with Difficult People
- Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities
- Narrateur(s): Jill Blackwood
- Durée: 6 h et 53 min
- Date de publication: 2021-12-21
- Langue: Anglais
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The key to a harmonious work environment is not by working among people with similar personalities whom you never clash with. Instead, learning to interact effectively with difficult coworkers is essential for success....
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Prix courant: 25,63$ ou 1 crédit
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Negotiating the Nonnegotiable
- How to Resolve Your Most Emotionally Charged Conflicts
- Auteur(s): Daniel Shapiro
- Narrateur(s): Daniel Shapiro
- Durée: 8 h et 38 min
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Find out how to successfully resolve your most emotionally charged conflicts. In this landmark book, world-renowned Harvard negotiation expert Daniel Shapiro presents a groundbreaking, practical method to reconcile your most contentious relationships and untangle your toughest conflicts.
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Negotiating the Nonnegotiable
- How to Resolve Your Most Emotionally Charged Conflicts
- Narrateur(s): Daniel Shapiro
- Durée: 8 h et 38 min
- Date de publication: 2016-04-19
- Langue: Anglais
- Find out how to successfully resolve your most emotionally charged conflicts....
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Prix courant: 23,31$ ou 1 crédit
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Crucial Confrontations
- Tools for Talking About Broken Promises, Violated Expectations, and Bad Behavior
- Auteur(s): Kerry Patterson, Joseph Grenny, Ron McMillan, Autres
- Narrateur(s): Barrett Whitener
- Durée: 4 h et 25 min
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The authors of the New York Times best seller Crucial Conversations show you how to achieve personal, team, and organizational success by healing broken promises, resolving violated expectations, and influencing bad behavior. Discover skills to resolve touchy, controversial, and complex issues at work and at home - now available in this follow-up to the internationally popular Crucial Conversations.
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Fantastic book
- Écrit par Avanduzen le 2021-09-24
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Crucial Confrontations
- Tools for Talking About Broken Promises, Violated Expectations, and Bad Behavior
- Narrateur(s): Barrett Whitener
- Durée: 4 h et 25 min
- Date de publication: 2021-08-03
- Langue: Anglais
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Discover skills to resolve touchy, controversial, and complex issues at work and at home - now available in this follow-up to the internationally popular Crucial Conversations....
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Prix courant: 22,97$ ou 1 crédit
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Ask for More
- 10 Questions to Negotiate Anything
- Auteur(s): Alexandra Carter
- Narrateur(s): Alexandra Carter
- Durée: 8 h et 27 min
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Negotiation is not a zero-sum game. It’s an essential skill for your career that can also improve your closest relationships and your everyday life. Still, people often shy away from it, feeling defeated before they’ve even started. In this groundbreaking new book on negotiation, Alexandra Carter - Columbia law professor and mediation expert who has helped students, business professionals, the United Nations, and more - offers a straightforward accessible approach anyone can use to ask for and receive more.
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Loved the law school anecdotes
- Écrit par M.K.H. le 2020-12-05
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Ask for More
- 10 Questions to Negotiate Anything
- Narrateur(s): Alexandra Carter
- Durée: 8 h et 27 min
- Date de publication: 2020-05-05
- Langue: Anglais
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Negotiation is not a zero-sum game. It’s an essential skill for your career that can also improve your closest relationships and your everyday life. Still, people often shy away from it, feeling defeated before they’ve even started....
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Getting to Maybe
- How the World Is Changed
- Auteur(s): Frances Westley, Brenda Zimmerman, Michael Patton
- Narrateur(s): Justine Eyre
- Durée: 7 h et 18 min
- Version intégrale
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Au global
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Performance
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Histoire
Many of us have a deep desire to make the world around us a better place. But often our good intentions are undermined by the fear that we are so insignificant in the big scheme of things that nothing we can do will actually help feed the world’s hungry, fix the damage of a Hurricane Katrina, or even get a healthy lunch program up and running in the local school. But extraordinary leaders such as Gandhi and even unlikely social activists such as Bob Geldof most often see themselves as harnessing the forces around them, rather than singlehandedly setting those forces in motion.
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Great Information
- Écrit par Malissa le 2023-05-17
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Getting to Maybe
- How the World Is Changed
- Narrateur(s): Justine Eyre
- Durée: 7 h et 18 min
- Date de publication: 2019-05-14
- Langue: Anglais
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Many of us have a deep desire to make the world around us a better place. But often our good intentions are undermined by the fear that we are so insignificant in the big scheme of things that nothing we can do will actually help....
Échec de l'ajout au panier.
Veuillez réessayer plus tardÉchec de l'ajout à la liste d'envies.
Veuillez réessayer plus tardÉchec de la suppression de la liste d’envies.
Veuillez réessayer plus tardÉchec du suivi du balado
Ne plus suivre le balado a échoué
Prix courant: 18,86$ ou 1 crédit
Prix réduit: 18,86$ ou 1 crédit
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