Customer Business

Liste de produits
    • Align Your Markets, Organization, and Strategy Around Customer Needs
    • Auteur(s): Jim Kalbach, Michael Schrage - foreword
    • Narrateur(s): Tom Parks
    • Durée: 8 h et 10 min
    • Date de publication: 2024-05-28
    • Langue: Anglais
    • Pas de évaluations
    • These days, consumers have real power: they can research companies, compare ratings, and find alternatives with a simple tap. Focusing on customer needs isn't a nice-to-have, it's a strategic imperative. The Jobs To Be Done Playbook (JTBD) helps organizations turn market insight into action.

    Prix courant: 21,92$ ou 1 crédit

    Prix réduit: 21,92$ ou 1 crédit

  • Prix courant: 17,81$ ou 1 crédit

    Prix réduit: 17,81$ ou 1 crédit

    • The Unbeatable Strategy of Loving Customers
    • Auteur(s): Fred Reichheld, Darci Darnell, Maureen Burns
    • Narrateur(s): Walter Dixon
    • Durée: 8 h et 37 min
    • Date de publication: 2021-12-31
    • Langue: Anglais
    • 4.5 out of 5 stars 6 évaluations
    • Few management ideas have spread so far and so wide as the Net Promoter System (NPS). Created by author and loyalty guru Fred Reichheld, companies across the spectrum have adopted it....

    Prix courant: 22,26$ ou 1 crédit

    Prix réduit: 22,26$ ou 1 crédit

    • Make Easy (and Effective) Follow-Up Your Winning Habit
    • Auteur(s): Jeff Shore
    • Narrateur(s): Jeff Shore
    • Durée: 4 h et 58 min
    • Date de publication: 2022-01-04
    • Langue: Anglais
    • 5 out of 5 stars 2 évaluations
    • Companies have invested thousands and even millions of dollars in CRM technology over the past decade, but frontline salespeople and sales executives alike are still groping for solutions....

    Prix courant: 22,26$ ou 1 crédit

    Prix réduit: 22,26$ ou 1 crédit

  • Prix courant: 19,78$ ou 1 crédit

    Prix réduit: 19,78$ ou 1 crédit

    • Clarify Your Message So Customers Will Listen
    • Auteur(s): Donald Miller
    • Durée: 6 h et 31 min
    • Date de publication: 2025-01-07
    • Langue: Anglais
    • Pas de évaluations
    • When you apply the StoryBrand framework your brand will stand out. Developing that framework to clarify your message and grow your business is about to get a whole lot simpler. . .

    Prix courant: 23,94$ ou 1 crédit

    Prix réduit: 23,94$ ou 1 crédit

  • Prix courant: 31,16$ ou 1 crédit

    Prix réduit: 31,16$ ou 1 crédit

    • Conquering the New Battleground for Customer Loyalty
    • Auteur(s): Matthew Dixon, Nick Toman, Rick DeLisi
    • Narrateur(s): Matthew Dixon, Nick Toman, Rick DeLisi
    • Durée: 6 h et 37 min
    • Date de publication: 2020-03-03
    • Langue: Anglais
    • 5 out of 5 stars 8 évaluations
    • In their acclaimed best seller The Challenger Sale, Matthew Dixon and his colleagues at CEB busted many longstanding myths about sales. Now they've turned their research and analysis to a new vital business subject - customer loyalty....

    Prix courant: 20,40$ ou 1 crédit

    Prix réduit: 20,40$ ou 1 crédit

    • Invest in Relationships to Build Your Business and Your Career
    • Auteur(s): Mo Bunnell
    • Narrateur(s): Mo Bunnell
    • Durée: 6 h et 10 min
    • Date de publication: 2024-08-27
    • Langue: Anglais
    • Pas de évaluations
    • Relationships are the foundation of our long-term business success. The problem is a million things get in the way. But there’s a simple solution to breaking through all this noise: Giving. Mo Bunnell shows how to develop the growth mindset that keeps the focus on the relationship.

    Prix courant: 26,00$ ou 1 crédit

    Prix réduit: 26,00$ ou 1 crédit

    • A Practical Guide to Interviewing Customers
    • Auteur(s): Michele Hansen
    • Narrateur(s): Michele Hansen
    • Durée: 7 h et 9 min
    • Date de publication: 2022-04-01
    • Langue: Anglais
    • Pas de évaluations
    • Deploy Empathy will help you learn the skill of interviewing your customers—learning to truly listen to them—so that you can pull out their hidden needs, desires, and processes....

    Prix courant: 25,25$ ou 1 crédit

    Prix réduit: 25,25$ ou 1 crédit

    • The One Question You Need to Win Customers Without Gimmicks, Hype, or Hard Selling
    • Auteur(s): Billy Broas, Tiago Forte, Ali Abdaal
    • Narrateur(s): Billy Broas, Tiago Forte
    • Durée: 3 h et 51 min
    • Date de publication: 2024-07-24
    • Langue: Anglais
    • Pas de évaluations
    • Why do so many smart people struggle with marketing? The answer is simple: smart people love complexity, and complexity brews problems. But when it comes to marketing, simple is better. Unfortunately, marketing has become overly complicated.

    Prix courant: 18,74$ ou 1 crédit

    Prix réduit: 18,74$ ou 1 crédit

    • Attract New Customers, Boost Your Sales
    • Auteur(s): Dan S. Kennedy
    • Narrateur(s): Matt Cartsonis
    • Durée: 4 h et 45 min
    • Date de publication: 2019-07-16
    • Langue: Anglais
    • 4.5 out of 5 stars 15 évaluations
    • In this new edition of his top-selling work, author Dan Kennedy explains why some sales letters work and most don't. And he shows how to write copy that any business can use....

    Prix courant: 17,47$ ou 1 crédit

    Prix réduit: 17,47$ ou 1 crédit

  • Prix courant: 21,00$ ou 1 crédit

    Prix réduit: 21,00$ ou 1 crédit

    • Discover Your Ideal Customer's Secret Language and Make Your Business Irresistible
    • Auteur(s): Jeffrey Shaw
    • Narrateur(s): Jeffrey Shaw
    • Durée: 7 h et 31 min
    • Date de publication: 2019-02-22
    • Langue: Anglais
    • 4.5 out of 5 stars 5 évaluations
    • The fastest, easiest, and most profitable way to have a successful business is to work with your ideal customers. They value your offering and pay you what it's worth and they are a joy to serve....

    Prix courant: 25,00$ ou 1 crédit

    Prix réduit: 25,00$ ou 1 crédit

  • Prix courant: 19,18$ ou 1 crédit

    Prix réduit: 19,18$ ou 1 crédit

    • Discover the Heart of Your Business by Listening to the Voice of Your Customers
    • Auteur(s): Mary Ann O'Brien
    • Narrateur(s): Allyson Grant
    • Durée: 5 h et 10 min
    • Date de publication: 2024-04-24
    • Langue: Anglais
    • Pas de évaluations
    • In the book, O'Brien demonstrates how directly asking the people who buy from you what they want from your business, listening to what they say, and then designing your customer experience accordingly has the power to transform your brand and spark exponential growth.

    Prix courant: 25,00$ ou 1 crédit

    Prix réduit: 25,00$ ou 1 crédit

    • How Leading Companies Engage, Convert, and Retain Customers
    • Auteur(s): Barry Kelly, Daniel Quick
    • Narrateur(s): Matt Weisgerber
    • Durée: 6 h et 24 min
    • Date de publication: 2022-05-10
    • Langue: Anglais
    • Pas de évaluations
    • In The Customer Education Playbook: How Leading Companies Engage, Convert, and Retain Customers, customer learning experts Barry Kelly and Daniel Quick explain how teaching customers to best engage with your products and services is the key to converting them....

    Prix courant: 22,26$ ou 1 crédit

    Prix réduit: 22,26$ ou 1 crédit

    • Build a Business That Thrills Your Customers and Still Charge What You're Worth
    • Auteur(s): Erin Verbeck, Sarah Petty
    • Narrateur(s): Curt Alexander, Tony Dipiazza
    • Durée: 4 h et 34 min
    • Date de publication: 2021-07-29
    • Langue: Anglais
    • 4 out of 5 stars 1 évaluation
    • A revelation for photographers: creating a profitable business is possible without getting into a slash-and-burn price war with your competitors....

    Prix courant: 18,74$ ou 1 crédit

    Prix réduit: 18,74$ ou 1 crédit

    • How Proactive Calls to Customers and Prospects Can Double Your Sales
    • Auteur(s): Alex Goldfayn
    • Narrateur(s): Danny Campbell
    • Durée: 4 h et 30 min
    • Date de publication: 2021-10-12
    • Langue: Anglais
    • 4 out of 5 stars 5 évaluations
    • In Pick Up the Phone and Sell, sales expert, consultant, and Wall Street Journal best-selling author Alex Goldfayn delivers a comprehensive road map to one of the most important weapons in any salesperson's arsenal: the phone....

    Prix courant: 27,83$ ou 1 crédit

    Prix réduit: 27,83$ ou 1 crédit

    • Auteur(s): Seth Godin
    • Narrateur(s): Seth Godin
    • Durée: 2 h et 1 min
    • Date de publication: 2001-01-02
    • Langue: Anglais
    • 4.5 out of 5 stars 22 évaluations
    • The man Business Week calls "the ultimate entrepreneur for the information age" explains "Permission Marketing"...

    Prix courant: 14,56$ ou 1 crédit

    Prix réduit: 14,56$ ou 1 crédit