Professional English

International expert and consultant David Maister offers a brilliant and accessible guide to every management issue at play in professional firms. Professional firms differ from other business enterprises in two distinct ways: first, they provide highly customized services and thus cannot apply many of the management principles developed for product-based industries. Second, professional services are highly personalized, involving the skills of individuals.

Whether you are looking to position yourself as an industry expert, extend your sphere of influence, or gain the support and backing of vital constituencies, The 7 Principles of Public Speaking will give you the tools you need to achieve your goal.

In this chilling true crime series, we tell the stories of pillars of the community who betrayed the trust of those around them and challenged what we all think about the people we’ve come to rely on. Police officers, teachers, doctors and nurses, we believe these people are here to protect us from harm, not cause it. This series looks at some of the most heinous crimes perpetrated by people in positions of trust and examines the ripples their actions left on their community.

First published in 1923, this lightly fictionalized biography of Jesse Livermore, one of the greatest market speculators ever, is widely regarded as one of best investment books of all time. Reminiscences of a Stock Operator is the resource that generations of investors have turned to when they needed deeper insight into their own investing habits and those of others. Listen to this work, featuring narrator Rick Rohan, and you'll soon discover your portfolio growing in new and unexpected ways!

Great software is something to marvel at: powerful, elegant, functional, a pleasure to work with as both a developer and as a user. Great software isn’t written by machines. It is written by professionals with an unshakable commitment to craftsmanship. The Clean Coder will help you become one of them - and earn the pride and fulfillment that they alone possess.

After sailing 300,000 miles and weathering dozens of storms in all the world's oceans, John Kretschmer has plenty of stories and advice to share. John's offshore training passages sell out a year in advance, and his entertaining presentations are popular at boat shows and yacht clubs all over the English-speaking world. John's talent for storytelling enchants his audience as it soaks up the lessons he learned during his often challenging voyages. Now you can take a seat next to John - at a lesser cost - and get the knowledge you need to fulfill your own dream of blue-water adventure.

Writing in his own singular voice, Barry Diller delivers both an astute and entertaining business memoir and a surprisingly frank coming-of-age story. After starting his career in the mailroom of the William Morris Agency, Diller went on to have one of the most extraordinary ascents in show business history, inventing the TV Movie of the Week for ABC at age twenty-seven, becoming CEO of Paramount Pictures at age thirty-two, and launching the Fox TV network at age forty-four.

Moving seamlessly from coaching fundamentals to more advanced ideas such as helping clients to identify life purpose, recognize and combat obstacles, align values and actions, maintain a positive mind-set, and live with integrity, this new edition is one-stop-shopping for beginner and advanced coaches alike. Beginning with a brief history of the foundations of coaching and its future trajectory, Becoming a Professional Life Coach takes listeners step-by-step through the coaching process, covering all the crucial ideas and techniques for being a successful life coach.

How Clients Buy is the much-needed guide to selling your services. If you're one of the millions of people whose skills are the "product," you know that you cannot be successful unless you bring in clients. The problem is, you're trained to do your job-not sell it. No matter how great you may be at your actual role, you likely feel a bit lost, hesitant, or "behind" when it comes to courting clients, an unfamiliar territory where you're never quite sure of the line between under- and over-selling. This book comes to the rescue with real, practical advice for selling what you do.

Starting from scratch, simply by picking stocks and companies for investment, Warren Buffett amassed one of the epochal fortunes of the twentieth century - an astounding net worth of $10 billion and counting. His awesome investment record has made him a cult figure popularly known for his seeming contradictions: a billionaire who has a modest lifestyle, a phenomenally successful investor who eschews the revolving-door trading of modern Wall Street, a brilliant dealmaker who cultivates a homespun aura.

John Forbes Nash, Jr., a prodigy and legend by the age of 30, dazzled the mathematical world by solving a series of deep problems deemed "impossible" by other mathematicians. But at the height of his fame, Nash suffered a catastrophic mental breakdown and began a harrowing descent into insanity, resigning his post at MIT, slipping into a series of bizarre delusions, and eventually becoming a dreamy, ghostlike figure at Princeton, scrawling numerological messages on blackboards.

Gene Kranz was present at the creation of America's manned space program and was a key player in it for three decades. As a flight director in NASA's Mission Control, Kranz witnessed firsthand the making of history. He participated in the space program from the early days of the Mercury program to the last Apollo mission, and beyond. He endured the disastrous first years when rockets blew up and the United States seemed to fall further behind the Soviet Union in the space race.

The world has changed. Now, when someone is murdered, they almost always come back to life—and there are professionals, called “dispatchers”, who kill in order to save lives, to give those near the end a second chance. Tony Valdez is a dispatcher, and he has never been busier. But for as much as the world has changed, some things have stayed the same. Greed, corruption, and avarice are still in full swing.

Written by Naoki Higashida, a very smart, very self-aware, and very charming thirteen-year-old boy with autism, The Reason I Jumpis a one-of-a-kind memoir that demonstrates how an autistic mind thinks, feels, perceives, and responds in ways few of us can imagine. Parents and family members who never thought they could get inside the head of their autistic loved one at last have a way to break through to the curious, subtle, and complex life within.

Bob Lazar was a brilliant young physicist that found himself employed at a top-secret facility in the middle of the desert outside Las Vegas. Under the watchful eye of the government elite, he is tasked with understanding an exotic propulsion system being used by an advanced aerospace vehicle he is told came from outer space. The stressful work and long, odd hours start to wear on Bob and he becomes concerned for his safety. He tells his wife and a couple close friends about what he's doing in the desert, and his employers find out and are furious.

The Wrestlers' Wrestlers spotlights elite performers and analyzes exactly what made them your favorite wrestler's favorite wrestlers. Authors Dan Murphy and Brian Young interviewed more than 40 in-ring veterans, historians, referees, and promoters to get a unique insider's look at the people who have made a lasting impact on the world of professional wrestling. It offers a special peek "behind the curtain" and a rare look into the top stars' thoughts on their peers, their influences, and their personal favorites.

In this book, psychotherapist and business coach Lynn Grodzki acts as your personal business coach and shows you how to build an ideal private practice - one that is both highly profitable and personally satisfying. Today, being a talented professional is not enough to ensure the success of your private practice; you also need to be an enthusiastic, talented businessperson. Grodzki's business strategies are effective and immediately useful for a wide range of private practitioners....

When the Nazis invaded Hungary in 1944, they sent virtually the entire Jewish population to Auschwitz. A Jew and a medical doctor, the prisoner Dr. Miklos Nyiszli was spared death for a grimmer fate: to perform "scientific research" on his fellow inmates under the supervision of the man who became known as the infamous "Angel of Death" - Dr. Josef Mengele. Nyiszli was named Mengele's personal research pathologist. In that capacity he also served as physician to the Sonderkommando, the Jewish prisoners who worked exclusively in the crematoriums and were routinely executed after four months.

When Rome Pierce moved to Bear Bottom, Texas, it was his intention to lay low. To find a way to heal his body and soul - as well as his son's. Nobody would know by looking at him that he used to play professional football. Not with the Bear Bottom MC cut covering his back. Nobody knows what drove him to leave the game he loved - nobody but her. She's the one person who has helped him make it through the dark days and even darker nights. She's the bright and shining star in his pitch-black sky. And he doesn't even know her name.

If any American fictional character of the 20th century seems likely to be immortal, it is Lorelei Lee of Little Rock, Arkansas, the not-so-dumb blonde who knew that diamonds are a girl's best friend. Outrageous, charming, and unforgettable, she's been portrayed on stage and screen by Carol Channing and Marilyn Monroe, and has become the archetype of the footloose, good-hearted gold digger, with an insatiable appetite for orchids, champagne, and precious stones.