Customer Service

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  • Inspired cover art

    • Inspired

    • How to Create Tech Products Customers Love, Second Edition
    • Written by: Marty Cagan
    • Narrated by: Marty Cagan
    • Length: 7 hrs and 45 mins
    • Release date: 2018-03-20
    • Language: English
    • 4.5 out of 5 stars 160 ratings
    • How do today's most successful tech companies - Amazon, Google, Facebook - design, develop, and deploy the products that have earned the love of literally billions of people around the world? Find out....

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  • The Thank You Economy cover art

    • The Thank You Economy

    • Written by: Gary Vaynerchuk
    • Narrated by: Gary Vaynerchuk
    • Length: 5 hrs and 41 mins
    • Release date: 2011-06-28
    • Language: English
    • 4.5 out of 5 stars 87 ratings
    • If this were 1923, this book would have been called "Why Radio Is Going to Change the Game"....

    Price: $24.46 or 1 Credit

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  • Never Lose a Customer Again cover art

    • Never Lose a Customer Again

    • Turn Any Sale into Lifelong Loyalty in 100 Days
    • Written by: Joey Coleman
    • Narrated by: Joey Coleman
    • Length: 9 hrs and 28 mins
    • Release date: 2018-04-03
    • Language: English
    • 4.5 out of 5 stars 86 ratings

    • Coleman's theory of customer loyalty is that it's not about getting the sale: It's about the 100 days after the sale....

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  • How to Become a Rainmaker cover art

    • How to Become a Rainmaker

    • The Rules for Getting and Keeping Customers and Clients
    • Written by: Jeffrey J. Fox
    • Narrated by: Jeffrey J. Fox
    • Length: 2 hrs and 8 mins
    • Release date: 2000-06-06
    • Language: English
    • 4 out of 5 stars 25 ratings
    • A rainmaker is a person who brings revenue into an organization. That revenue comes from customers, it is the lifeforce of the organization, and without it the organization will die...

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  • Delivering Happiness cover art

    • Delivering Happiness

    • A Path to Profits, Passion, and Purpose
    • Written by: Tony Hsieh
    • Narrated by: Tony Hsieh
    • Length: 8 hrs and 17 mins
    • Release date: 2010-06-07
    • Language: English
    • 4.5 out of 5 stars 166 ratings
    • Tony Hsieh - CEO of Zappos, the online shoe retailer - explains how he created a unique culture and commitment to service that aims to improve the lives of its employees....

    Price: $28.27 or 1 Credit

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  • Selling Luxury cover art

    • Selling Luxury

    • Connect with Affluent Customers, Create Unique Experiences Through Impeccable Service, and Close the Sale
    • Written by: Robin Lent, Genevieve Tour
    • Narrated by: Jo Anna Perrin
    • Length: 3 hrs and 12 mins
    • Release date: 2020-07-20
    • Language: English
    • 3.5 out of 5 stars 9 ratings

    • Connect with affluent customers, create unique experiences through impeccable service, and close the sale....

    Price: $14.47 or 1 Credit

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  • Marketing: The Brian Tracy Success Library cover art

    Price: $16.68 or 1 Credit

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  • Strategic Customer Service cover art

    • Strategic Customer Service

    • Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits
    • Written by: John A. Goodman
    • Narrated by: Mark Smeby
    • Length: 8 hrs and 31 mins
    • Release date: 2019-02-05
    • Language: English
    • 4 out of 5 stars 1 rating

    • Any organization can win more customers and increase sales if they would only learn to be more strategic with their customer service. This audiobook teaches listeners how to transcend a good business into a profitable word-of-mouth machine that transforms the bottom line....

    Price: $29.13 or 1 Credit

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  • Just Listen cover art

    • Just Listen

    • Discover the Secret to Getting Through to Absolutely Anyone
    • Written by: Mark Goulston MD
    • Narrated by: Arthur Morey
    • Length: 7 hrs and 53 mins
    • Release date: 2020-04-21
    • Language: English
    • 4.5 out of 5 stars 31 ratings

    • Drawing on his experience as a psychiatrist, business consultant, and coach, author Mark Goulston combines his background with the latest scientific research to help listeners turn the "impossible" and "unreachable" people in their lives into allies....

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  • New Sales. Simplified. cover art

    • New Sales. Simplified.

    • The Essential Handbook for Prospecting and New Business Development
    • Written by: Mike Weinberg
    • Narrated by: Mike Weinberg
    • Length: 8 hrs and 1 min
    • Release date: 2020-08-25
    • Language: English
    • 4.5 out of 5 stars 38 ratings

    • No matter how much repeat business you get from loyal customers, the lifeblood of your business is a constant flow of new accounts. Packed with tested strategies and anecdotes, New Sales. Simplified. offers a proven formula for prospecting, developing, and closing deals....

    Price: $29.13 or 1 Credit

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  • The Startup Owner's Manual cover art

    • The Startup Owner's Manual

    • The Step-by-Step Guide for Building a Great Company
    • Written by: Steve Blank, Bob Dorf
    • Narrated by: Matthew Boston
    • Length: 12 hrs and 59 mins
    • Release date: 2020-06-23
    • Language: English
    • 5 out of 5 stars 4 ratings

    • The Startup Owner's Manual guides you, step-by-step, as you put the Customer Development process to work....

    Price: $27.83 or 1 Credit

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  • Rockstar Service. Rockstar Profits: Increase Your Revenues, Grow Your Business, and Create Raving Fan Customers for Life cove

    Price: $25.00 or 1 Credit

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  • Customer Centricity cover art

    • Customer Centricity

    • Focus on the Right Customers for Strategic Advantage
    • Written by: Peter Fader
    • Narrated by: Patrick Lawlor
    • Length: 2 hrs and 36 mins
    • Release date: 2013-09-05
    • Language: English
    • 3.5 out of 5 stars 4 ratings
    • Not all customers are created equal. Despite what the tired old adage says, the customer is not always right....

    Price: $22.25 or 1 Credit

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  • What Customers Crave cover art

    • What Customers Crave

    • How to Create Relevant and Memorable Experiences at Every Touchpoint
    • Written by: Nicholas J. Webb
    • Narrated by: James Foster
    • Length: 7 hrs and 1 min
    • Release date: 2015-12-27
    • Language: English
    • 4 out of 5 stars 4 ratings
    • What Customers Crave examines how the hyper-connected economy is radically changing consumer expectations, and reveals what companies need to do to stay on top....

    Price: $26.00 or 1 Credit

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  • The JOLT Effect cover art

    • The JOLT Effect

    • How High Performers Overcome Customer Indecision
    • Written by: Matthew Dixon, Ted McKenna
    • Narrated by: Matthew Dixon, Ted McKenna
    • Length: 5 hrs and 47 mins
    • Release date: 2022-09-20
    • Language: English
    • 5 out of 5 stars 6 ratings

    • In sales, the worst thing you can hear from a customer isn’t “no.” It’s “I need to think about it.” When this happens, deeply entrenched business advice says to double down on your efforts to sell a buyer on all the ways they might win by choosing you and your business....

    Price: $20.40 or 1 Credit

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  • The Introvert's Edge cover art

    • The Introvert's Edge

    • How the Quiet and Shy Can Outsell Anyone
    • Written by: Matthew Pollard
    • Narrated by: Jamie Jackson
    • Length: 4 hrs and 57 mins
    • Release date: 2018-01-04
    • Language: English
    • 4.5 out of 5 stars 23 ratings
    • Sales is a skill anyone can learn and master - and introverts are especially good at it once they learn how to leverage their natural strengths....

    Price: $14.47 or 1 Credit

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  • The Automatic Customer cover art

    • The Automatic Customer

    • Creating a Subscription Business in Any Industry
    • Written by: John Warrillow
    • Narrated by: Don Hagen
    • Length: 5 hrs and 15 mins
    • Release date: 2015-02-05
    • Language: English
    • 4.5 out of 5 stars 22 ratings
    • Whether you want to transform your entire business into a recurring revenue engine or just pick up an extra 5 percent of sales growth, The Automatic Customer will be your secret weapon....

    Price: $31.16 or 1 Credit

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  • LinkedIn the Sandler Way cover art

    • LinkedIn the Sandler Way

    • 25 Secrets That Show Salespeople How to Leverage the World’s Largest Professional Network
    • Written by: Sandler Systems Inc.
    • Narrated by: Sean Pratt
    • Length: 1 hr and 54 mins
    • Release date: 2017-12-01
    • Language: English
    • 5 out of 5 stars 1 rating
    • Social selling is easier than you think. LinkedIn the Sandler Way, the first audiobook release from Sandler Training and LinkedIn, offers powerful, cutting-edge best practices....

    Price: $13.00 or 1 Credit

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  • Writing a Business Plan Made Simple for Small Businesses and Entrepreneurs cover art

    • Writing a Business Plan Made Simple for Small Businesses and Entrepreneurs

    • Creating a Template to a Successful Business
    • Written by: Kent Baxter
    • Narrated by: Commodore James
    • Length: 5 hrs and 9 mins
    • Release date: 2020-12-22
    • Language: English
    • Not rated yet

    • Write a foolproof business plan that will set your budding business on the road to success from the get-go. When you set out on a road trip, do you leave the map behind? Do you decide to just wing it and see where you end up? Listen to find out more....

    Price: $25.00 or 1 Credit

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  • The New Gold Standard cover art

    • The New Gold Standard

    • 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
    • Written by: Joseph A. Michelli
    • Narrated by: Joseph A. Michelli, Tom Parks
    • Length: 8 hrs and 12 mins
    • Release date: 2014-12-16
    • Language: English
    • 4.5 out of 5 stars 10 ratings
    • The New Gold Standard takes you on an exclusive tour behind the scenes of The Ritz-Carlton Hotel Company....

    Price: $26.00 or 1 Credit

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