Customer Service

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Product list
    • Written by: Gary Vaynerchuk
    • Narrated by: Gary Vaynerchuk
    • Length: 5 hrs and 41 mins
    • Release date: 2011-06-28
    • Language: English
    • 4.5 out of 5 stars 87 ratings
    • If this were 1923, this book would have been called "Why Radio Is Going to Change the Game"....

    Price: $24.46 or 1 Credit

    Sale price: $24.46 or 1 Credit

    • A Path to Profits, Passion, and Purpose
    • Written by: Tony Hsieh
    • Narrated by: Tony Hsieh
    • Length: 8 hrs and 17 mins
    • Release date: 2010-06-07
    • Language: English
    • 4.5 out of 5 stars 167 ratings
    • Tony Hsieh - CEO of Zappos, the online shoe retailer - explains how he created a unique culture and commitment to service that aims to improve the lives of its employees....

    Price: $28.27 or 1 Credit

    Sale price: $28.27 or 1 Credit

    • The Rules for Getting and Keeping Customers and Clients
    • Written by: Jeffrey J. Fox
    • Narrated by: Jeffrey J. Fox
    • Length: 2 hrs and 8 mins
    • Release date: 2000-06-06
    • Language: English
    • 4 out of 5 stars 25 ratings
    • A rainmaker is a person who brings revenue into an organization. That revenue comes from customers, it is the lifeforce of the organization, and without it the organization will die...

    Price: $10.99 or 1 Credit

    Sale price: $10.99 or 1 Credit

    • How to Create Tech Products Customers Love, Second Edition
    • Written by: Marty Cagan
    • Narrated by: Marty Cagan
    • Length: 7 hrs and 45 mins
    • Release date: 2018-03-20
    • Language: English
    • 4.5 out of 5 stars 160 ratings
    • How do today's most successful tech companies - Amazon, Google, Facebook - design, develop, and deploy the products that have earned the love of literally billions of people around the world? Find out....

    Price: $26.82 or 1 Credit

    Sale price: $26.82 or 1 Credit

    • Perfecting the Art of Customer Service
    • Written by: The Disney Institute, Theodore Kinni
    • Narrated by: Barry Abrams
    • Length: 5 hrs and 26 mins
    • Release date: 2015-05-05
    • Language: English
    • 4.5 out of 5 stars 39 ratings
    • Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service....

    Price: $30.55 or 1 Credit

    Sale price: $30.55 or 1 Credit

    • Conquering the New Battleground for Customer Loyalty
    • Written by: Matthew Dixon, Nick Toman, Rick DeLisi
    • Narrated by: Matthew Dixon, Nick Toman, Rick DeLisi
    • Length: 6 hrs and 37 mins
    • Release date: 2020-03-03
    • Language: English
    • 5 out of 5 stars 8 ratings
    • In their acclaimed best seller The Challenger Sale, Matthew Dixon and his colleagues at CEB busted many longstanding myths about sales. Now they've turned their research and analysis to a new vital business subject - customer loyalty....

    Price: $20.40 or 1 Credit

    Sale price: $20.40 or 1 Credit

  • Price: $16.68 or 1 Credit

    Sale price: $16.68 or 1 Credit

    • A No-Nonsense Guide to Becoming the Best in a World of Compromise
    • Written by: Horst Schulze, Dean Merrill - contributor
    • Narrated by: Michael Wagner
    • Length: 5 hrs
    • Release date: 2019-03-05
    • Language: English
    • 5 out of 5 stars 46 ratings
    • In Excellence Wins, co-founder of The Ritz-Carlton Hotel Company Horst Schulze shares the visionary and disruptive principles that have produced immense global successes over the course of his still prolific 50-year career....

    Price: $25.63 or 1 Credit

    Sale price: $25.63 or 1 Credit

    • 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
    • Written by: Joseph A. Michelli
    • Narrated by: Joseph A. Michelli, Tom Parks
    • Length: 8 hrs and 12 mins
    • Release date: 2014-12-16
    • Language: English
    • 4.5 out of 5 stars 10 ratings
    • The New Gold Standard takes you on an exclusive tour behind the scenes of The Ritz-Carlton Hotel Company....

    Price: $26.00 or 1 Credit

    Sale price: $26.00 or 1 Credit

    • The Essential Handbook for Prospecting and New Business Development
    • Written by: Mike Weinberg
    • Narrated by: Mike Weinberg
    • Length: 8 hrs and 1 min
    • Release date: 2020-08-25
    • Language: English
    • 4.5 out of 5 stars 38 ratings
    • No matter how much repeat business you get from loyal customers, the lifeblood of your business is a constant flow of new accounts. Packed with tested strategies and anecdotes, New Sales. Simplified. offers a proven formula for prospecting, developing, and closing deals....

    Price: $29.13 or 1 Credit

    Sale price: $29.13 or 1 Credit

    • How to Turn Your Customers into Lifelong Advocates
    • Written by: Brittany Hodak
    • Narrated by: Brittany Hodak
    • Length: 6 hrs and 7 mins
    • Release date: 2023-01-10
    • Language: English
    • 5 out of 5 stars 1 rating
    • In Creating Superfans, award-winning entrepreneur and keynote speaker Brittany Hodak shares a powerful framework for transforming your business from a commodity into a category of one....

    Price: $21.92 or 1 Credit

    Sale price: $21.92 or 1 Credit

    • How to Thrive in One of the World’s Fastest Growing Careers - While Driving Growth for Your Company
    • Written by: Ashvin Vaidyanathan, Ruben Rabago
    • Narrated by: Daniel Henning
    • Length: 7 hrs and 22 mins
    • Release date: 2020-03-24
    • Language: English
    • 4 out of 5 stars 1 rating
    • The Customer Success Manager has become a critical asset to organizations across the business landscape. As the subscription model has spread from the cloud and SaaS to more sectors of the economy, that pivotal role will only grow in importance....

    Price: $22.26 or 1 Credit

    Sale price: $22.26 or 1 Credit

    • Overthrow Conventional Business, Inspire Employees, and Change the World
    • Written by: John R. DiJulius III
    • Narrated by: Joel Richards
    • Length: 4 hrs and 54 mins
    • Release date: 2020-10-02
    • Language: English
    • 5 out of 5 stars 3 ratings
    • In The Customer Service Revolution, DiJulius points out how numerous companies have made customer service their biggest competitive advantage, are dominating their industries, and have made price irrelevant....

    Price: $25.20 or 1 Credit

    Sale price: $25.20 or 1 Credit

  • Price: $25.00 or 1 Credit

    Sale price: $25.00 or 1 Credit

    • Discover the Secret to Getting Through to Absolutely Anyone
    • Written by: Mark Goulston MD
    • Narrated by: Arthur Morey
    • Length: 7 hrs and 53 mins
    • Release date: 2020-04-21
    • Language: English
    • 4.5 out of 5 stars 31 ratings
    • Drawing on his experience as a psychiatrist, business consultant, and coach, author Mark Goulston combines his background with the latest scientific research to help listeners turn the "impossible" and "unreachable" people in their lives into allies....

    Price: $29.13 or 1 Credit

    Sale price: $29.13 or 1 Credit

    • Turn Any Sale into Lifelong Loyalty in 100 Days
    • Written by: Joey Coleman
    • Narrated by: Joey Coleman
    • Length: 9 hrs and 28 mins
    • Release date: 2018-04-03
    • Language: English
    • 4.5 out of 5 stars 86 ratings
    • Coleman's theory of customer loyalty is that it's not about getting the sale: It's about the 100 days after the sale....

    Price: $23.31 or 1 Credit

    Sale price: $23.31 or 1 Credit

    • How to Create Remarkable Experiences That Your Customers Can’t Wait to Share
    • Written by: Dan Gingiss
    • Narrated by: Dan Gingiss
    • Length: 5 hrs and 33 mins
    • Release date: 2021-10-06
    • Language: English
    • 4 out of 5 stars 1 rating
    • Competition is tougher than ever these days and competing on price or product just doesn’t work as well anymore. So how can companies stand out in a crowded marketplace that is constantly evolving? The answer is customer experience....

    Price: $25.00 or 1 Credit

    Sale price: $25.00 or 1 Credit

    • How to Deliver Great Customer Experiences at Scale
    • Written by: Tony Bates, Dr. Natalie Petouhoff
    • Narrated by: Jennifer Jill Araya
    • Length: 9 hrs and 53 mins
    • Release date: 2023-08-25
    • Language: English
    • 5 out of 5 stars 1 rating
    • A bold new look at how technology can become a force multiplier to deliver more empathy and integrate deeper, more personalized human connections into everyday business interactions at scale....

    Price: $25.00 or 1 Credit

    Sale price: $25.00 or 1 Credit

    • How Innovative Companies Are Reducing Churn and Growing Recurring Revenue
    • Written by: Nick Mehta, Dan Steinman, Lincoln Murphy
    • Narrated by: Tim Andres Pabon
    • Length: 8 hrs and 25 mins
    • Release date: 2017-07-07
    • Language: English
    • 4.5 out of 5 stars 14 ratings
    • The subscription business model is hot - from software to music to movies to diet programs, investors and public markets want businesses that create recurring payments....

    Price: $31.16 or 1 Credit

    Sale price: $31.16 or 1 Credit

    • Creating a Subscription Business in Any Industry
    • Written by: John Warrillow
    • Narrated by: Don Hagen
    • Length: 5 hrs and 15 mins
    • Release date: 2015-02-05
    • Language: English
    • 4.5 out of 5 stars 22 ratings
    • Whether you want to transform your entire business into a recurring revenue engine or just pick up an extra 5 percent of sales growth, The Automatic Customer will be your secret weapon....

    Price: $31.16 or 1 Credit

    Sale price: $31.16 or 1 Credit